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This Week's Features

A Brief Look At Trends In Automated Decisioning

Callahan & Associates surveyed 333 credit unions to learn about automated decisioning practices in the consumer lending portfolio. What did it find?

How To Outsource Credit Union Core Processing

A California credit union finds focusing on mission helps culture follow technology.

By Marc Rapport

The De-Commodization Of The Core Processing Platform

The necessity for core processing platforms to evolve continues apace with member demands for seamless service.

By Marc Rapport

How Four Credit Unions Seed Their Future With Cloud Core...

Cloud processing converts say the benefits of the cloud include cost savings and increased operational efficiencies.

By Marc Rapport

Numbers Matter When It Comes To Evaluating Tech Relationships

A top-line evaluation of the market is a great way to begin assessing a new or existing core processor relationship.

A Leap Of Faith In Branchless Banking

Lutheran FCU's embrace of an omnichannel approach has allowed it to operate in a nearly branchless environment since its inception.

By Ted Goldwyn

3 Ways To Identify Core A-Players

Tips to narrow the playing field to vendors that fit a credit union’s business model and needs.


New Records For Membership, Loan Balances, And Originations

How did credit unions perform in third quarter 2016? Check out coverage from Callahan analysts in the Industry Overview section of


The Race Is On For Online Originations

Digital offerings and strategies that drive online mortgage originations are put to the test at the annual Digital Mortgage Conference in San Francisco.

Michelle Parker
By Michelle Parker
Bond Traders Bet On The Wrong Pony

News from the European Central Bank is not what traders needed or wanted.

Dwight Johnston
By Dwight Johnston
It's Good To Be A Credit Union

This financial cooperative decided to stake its future on hiring a new leader based on mission, credit union experience or not.

Jon Jeffreys
By Jon Jeffreys

Most Popular

First South Financial's Targeted Marketing Nets Big Returns

The Memphis credit union has improved retention, electronic services, and accounts per household by delivering the right messages to the right members.

By Marc Rapport
3 Ways To Reward Loyal Members Exclusive Content

Credit unions in Texas, Tennessee, and Arizona share pricing structures and best practices for relationship-based loan products.

By Erik Payne
6 Ways To Say Yes To The Request Exclusive Content

In an increasingly competitive lending environment, these six practices are helping credit unions serve members better and make decisions quickly.

By Ted Goldwyn
How Vibrant Credit Union Transforms The Credit Union Experience

Conversion to DNA platform at the core of the credit union’s long-term plans for growing size and member service.

By Fiserv


The Danger Of Standing Still

Consider the consequences of not following a path of innovation. Bottlenecks now can be roadblocks of the future.

By Symitar


State By State Growth Rates For 3Q 2016

Credit union asset, loan, share, and member growth were strong in the third quarter of 2016, both for the industry and on a state-by-state level.

Liz Furman
By Liz Furman
3 Takeaways From Trendwatch 3Q 2016

Shares, member business loans, and the fallout from the Wells Fargo scandal. How did credit unions perform in the third quarter?

Erik Payne
By Erik Payne
Credit Union Investments Defied Expectations In 3Q 2016

With market uncertainty, it’s surprising to see a quarter-over-quarter and year-over-year increase in investments. Less surprising is the attraction of short-term investments.

Liz Furman
By Liz Furman
Member Business Lending Grows In Third Quarter

The industry sets new records as the portfolio tops $58 billion. The top 10 list spans the nation.

Michelle Parker
By Michelle Parker
Leaders In Efficiency For Third Quarter 2016

Credit unions posted a slight improvement in the efficiency ratio versus one year ago. Check out this leader table to see which credit unions beat the industry average.

Sam Taft
By Sam Taft

Callahan Collection

Lending is increasing across the credit union industry, and institutions have found success beyond the 30-year fixed mortgage and 5-year auto loan. This Callahan Collection identifies 10 lending strategies credit unions can employ to grow their portfolios.

Read More

6 big ideas for 2016

Which Big Ideas Made Your List?

From cybersecurity and leadership development to financial wellness and relevancy, there are plenty of ideas to inspire the credit union industry in 2016.

See 6 Big Ideas



Industry Events

CUES Directors Conference
(All Day Event)
Takeaways From HMDA
(02:00 PM - 03:00 PM)
A New Way To Serve HELOC Borrowers
(02:00 PM - 03:00 PM)
How To Turn Home-Buying Education Into A Celebration Leadership Content

Callahan & Associates and Dutton discuss how Altra FCU's after-hours education sessions turns potentially dry presentations into a happy hour for would-be homeowners.

By Callahan & Associates, Inc.

Callahan & Associates, Inc.

A Strategy To Strengthen Community Relationships Leadership Content

Callahan & Associates and Sula Pettibon, Family Trust's vice president of marketing and community relations, discuss why the credit union chose to relocate its HQ to the city's redevelopment, how its actions have served to support the city's goals, and why this matters to the Family Trust's bottom line.

By Callahan & Associates
The Next Stage Of Performance Management Leadership Content

Callahan & Associates and Carol Cross discuss Eastman's approach to performance management, the ins and outs of continuous performance management, and best practices to research and plan a program for any credit union.

By Callahan & Associates, Inc.

Callahan & Associates, Inc.

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