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Market Turmoil Leads to a Flood of New CU Members
Credit unions experienced the highest quarterly net member growth in 5 years, likely resulting from two recent developments in the current economic crisis.
412 Reads - Avg. Rating
Tags :   Financial Performance , Marketing , Growth , Members
CEO Insights: How Our Low-Rate Loan Sale of Last Year has Worked Out
A look back at Community First FCU's loan sale shows that the sale was successful in creating profitable loans and loyal new members.
238 Reads - Avg. Rating - Comments (1)
Tags :   Lending , Financial Performance , Loans , Rates , ROA , ROI
Small Branch Strategies
Despite the growth of electronic channels for banking transactions, members still consider branch convenience paramount, with the branch remaining the predominant venue for new account sales. Thus, credit unions seeking to grow must also find profitable branch expansion opportunities.
261 Reads - Avg. Rating - Comments (1)
Tags :   Investments , Delivery Channels , ROI , Efficiency , Branching
Credit Union Strategy & Performance Interview: Accentuating the Positive
We sat down with Karl Murphy, CEO of Firstlight FCU to discuss how his credit union is positioning itself to deal with the adverse circumstances that many credit unions find themselves in today.
193 Reads - Avg. Rating
Tags :   Strategy , Leaders , Interviews
Graph of the Week: Credit Union Auto Lending Market Share
181 Reads - Avg. Rating
Tags :   Auto
Best of CreditUnions.com: Understanding Troubled-Debt Restructures (TDRs)
Understanding the difference between a restructure versus a troubled-debt restructure (TDR) is critical in an era of rising real estate delinquencies and foreclosures.
2477 Reads - Avg. Rating - Comments (13)
Tags :   Lending , Refinance , Modifications , Loans , Delinquency
Most Read
Best of CreditUnions.com: Understanding Troubled-Debt Restructures (TDRs)
Understanding the difference between a restructure versus a troubled-debt restructure (TDR) is critical in an era of rising real estate delinquencies and foreclosures.
2477 Reads - Avg. Rating - Comments (13)
Tags :   Lending , Refinance , Modifications , Loans , Delinquency
Call Centers - A Strategic Asset for Your CU
High performing call centers that are aligned with the goals of the organization look at performance metrics in three areas: service performance, call quality and sales productivity.
1838 Reads - Avg. Rating - Comments (2)
Tags :   Delivery Channels , Strategy , HR , Operating Expense , Members , Wallet Share , Branding , Call Center
Forget TARP, TALF and Government Aid: Credit Unions Can Fix Their Own Problems!
In converting the unneeded capital note at US Central, for which the entire system has already paid, into a revolving capital fund, the entire movement has access to positive options for correcting problems.
1749 Reads - Avg. Rating - Comments (5)
Tags :   Financial Performance , Strategy , Capital , Corporates , Regulation
When Will NCUA Give Back to Credit Unions their $1.0 Billion Dollars?
The following quotes show NCUA’s changing assessments of the collective obligation of credit unions (via NCUSIF) to U.S. Central Corporate Federal Credit Union. These statements lead to a critical question: when will credit unions get their money back?
1450 Reads - Avg. Rating - Comments (1)
Tags :   Financial Performance , Strategy , Capital , Corporates , Regulation
Increased US Savings Flow into CU Shares
With consumers increasing their rate of saving, credit unions are seeing a boost in their share portfolios.
619 Reads - Avg. Rating
Tags :   Financial Performance , Deposit Strategies , Shares , Money Market , Certificates

Most Forwarded
Call Centers - A Strategic Asset for Your CU
High performing call centers that are aligned with the goals of the organization look at performance metrics in three areas: service performance, call quality and sales productivity.
1838 Reads - Avg. Rating - Comments (2)
Tags :   Delivery Channels , Strategy , HR , Operating Expense , Members , Wallet Share , Branding , Call Center
Best of CreditUnions.com: Understanding Troubled-Debt Restructures (TDRs)
Understanding the difference between a restructure versus a troubled-debt restructure (TDR) is critical in an era of rising real estate delinquencies and foreclosures.
2477 Reads - Avg. Rating - Comments (13)
Tags :   Lending , Refinance , Modifications , Loans , Delinquency
Forget TARP, TALF and Government Aid: Credit Unions Can Fix Their Own Problems!
In converting the unneeded capital note at US Central, for which the entire system has already paid, into a revolving capital fund, the entire movement has access to positive options for correcting problems.
1749 Reads - Avg. Rating - Comments (5)
Tags :   Financial Performance , Strategy , Capital , Corporates , Regulation
How Different Are Credit Unions in Branch Management?
Developing your credit union’s approach to sales management and coaching can improve cross-sell ratios, product penetration and overall growth.
581 Reads - Avg. Rating
Tags :   Delivery Channels , Strategy , Branching , Training , Penetration
Market Turmoil Leads to a Flood of New CU Members
Credit unions experienced the highest quarterly net member growth in 5 years, likely resulting from two recent developments in the current economic crisis.
412 Reads - Avg. Rating
Tags :   Financial Performance , Marketing , Growth , Members
Graph of the Week: Credit Union Auto Lending Market Share
181 Reads - Avg. Rating
Tags :   Auto
Credit Unions Increasing Role in the Auto Lending Marketplace
Credit unions continued to gain auto lending market share throughout 2008 and into 2009, providing a significant and reliable lending source for dealers. Credit unions grew their auto lending market share by more than 9 percent between Q2, 2008 and year end, reaching 24.1% share in December.
435 Reads - Avg. Rating
Tags :   Auto , Lending , Indirect
6 Things to Know About Loan Modifications
We interviewed a number of mortgage executives at credit unions across the country for any upcoming event we’re hosting on May 6th. Here are 6 tips they’ve offered so far.
2160 Reads - Avg. Rating - Comments (1)
Tags :   Auto , Mortgage , Lending , Refinance , Modifications , Loans , Delinquency
Credit Unions Find Opportunity in Turbulent Times
The blustery winds of a turbulent economy continue to blow with tremendous force, from northern Maine to southern California. So why are many credit union officers feeling upbeat?
966 Reads - Avg. Rating
Tags :   Auto , Lending , Indirect , New Auto , Used Auto
Managing Risk While Improving Your Bottom Line
As delinquency, mortgage foreclosures and unemployment percentages increase, credit unions must mitigate their risk exposure by returning to basic underwriting principles and build high quality loan portfolios that are based on sound judgment, not FICO scores alone.
1687 Reads - Avg. Rating - Comments (3)
Tags :   Auto , Indirect , Loans , FICO , Delinquency
More
CEO Insights: How Our Low-Rate Loan Sale of Last Year has Worked Out
A look back at Community First FCU's loan sale shows that the sale was successful in creating profitable loans and loyal new members.
238 Reads - Avg. Rating - Comments (1)
Tags :   Lending , Financial Performance , Loans , Rates , ROA , ROI
Controlling the Balance Sheet
Watching for traps and taking advantage of opportunities: an interview with Hank Sigmon, CFO of First Tech Credit Union, Beaverton, Oregon
266 Reads - Avg. Rating - Comments (1)
Tags :   Mortgage , Lending , Investments , Strategy , Servicing
First Mortgages Drive Loan Growth
Credit unions have been leveraging the opportunities in the mortgage market to reach record high market share and minimize risk.
360 Reads - Avg. Rating - Comments (4)
Tags :   Mortgage , Lending , Financial Performance , 1st , Growth , Delinquency
Specific times to reach young adults
Young adulthood is marked with some life-changing transitions, resulting in financial and emotional stress for both parents and youth. Understanding these transitions will help credit unions more effectively serve their younger members.
391 Reads - Avg. Rating
Tags :   Lending , Demographics , Student , Credit Card , Gen Y , Youth
Enjoying an uptick in refinancing? Don't forget mortgage servicing rights valuations
It may be a good time for your credit union to seek out opportunities … but tread cautiously. Pay close attention not only to meeting regulatory requirements for mortgage programs, but also to current market changes that affect your balance sheet.
407 Reads - Avg. Rating - Comments (1)
Tags :   Mortgage , Lending , Refinance , Rates
More
Credit Union Strategy & Performance Interview: Accentuating the Positive
We sat down with Karl Murphy, CEO of Firstlight FCU to discuss how his credit union is positioning itself to deal with the adverse circumstances that many credit unions find themselves in today.
193 Reads - Avg. Rating
Tags :   Strategy , Leaders , Interviews
Controlling the Balance Sheet
Watching for traps and taking advantage of opportunities: an interview with Hank Sigmon, CFO of First Tech Credit Union, Beaverton, Oregon
266 Reads - Avg. Rating - Comments (1)
Tags :   Mortgage , Lending , Investments , Strategy , Servicing
When Will NCUA Give Back to Credit Unions their $1.0 Billion Dollars?
The following quotes show NCUA’s changing assessments of the collective obligation of credit unions (via NCUSIF) to U.S. Central Corporate Federal Credit Union. These statements lead to a critical question: when will credit unions get their money back?
1450 Reads - Avg. Rating - Comments (1)
Tags :   Financial Performance , Strategy , Capital , Corporates , Regulation
Leveraging Green Practices and Messaging to Maximize Your Marketing Budget
Given the current state of the economy, maximizing your marketing efforts is more critical than ever. Leveraging "green" messaging can be an effective way to grab the attention of both potential and existing members.
244 Reads - Avg. Rating
Tags :   Marketing , Strategy , Demographics , Values , Gen Y , Youth
Beginning the Third Act of the Corporate Tragedy: Active Inertia
As NCUA's oversight of the corporate network continues from the January 28, 2009 original pronouncement of a systemic problem, the unfolding events are similar to a tragedy entering its third act.
359 Reads
Tags :   Financial Performance , Investments , Strategy , Corporates , Regulation
More
Auto
Graph of the Week: Credit Union Auto Lending Market Share
181 Reads - Avg. Rating
Tags :   Auto
Credit Unions Increasing Role in the Auto Lending Marketplace
Credit unions continued to gain auto lending market share throughout 2008 and into 2009, providing a significant and reliable lending source for dealers. Credit unions grew their auto lending market share by more than 9 percent between Q2, 2008 and year end, reaching 24.1% share in December.
435 Reads - Avg. Rating
Tags :   Auto , Lending , Indirect
6 Things to Know About Loan Modifications
We interviewed a number of mortgage executives at credit unions across the country for any upcoming event we’re hosting on May 6th. Here are 6 tips they’ve offered so far.
2160 Reads - Avg. Rating - Comments (1)
Tags :   Auto , Mortgage , Lending , Refinance , Modifications , Loans , Delinquency
Credit Unions Find Opportunity in Turbulent Times
The blustery winds of a turbulent economy continue to blow with tremendous force, from northern Maine to southern California. So why are many credit union officers feeling upbeat?
966 Reads - Avg. Rating
Tags :   Auto , Lending , Indirect , New Auto , Used Auto
Managing Risk While Improving Your Bottom Line
As delinquency, mortgage foreclosures and unemployment percentages increase, credit unions must mitigate their risk exposure by returning to basic underwriting principles and build high quality loan portfolios that are based on sound judgment, not FICO scores alone.
1687 Reads - Avg. Rating - Comments (3)
Tags :   Auto , Indirect , Loans , FICO , Delinquency
More
Mortgage
Controlling the Balance Sheet
Watching for traps and taking advantage of opportunities: an interview with Hank Sigmon, CFO of First Tech Credit Union, Beaverton, Oregon
266 Reads - Avg. Rating - Comments (1)
Tags :   Mortgage , Lending , Investments , Strategy , Servicing
First Mortgages Drive Loan Growth
Credit unions have been leveraging the opportunities in the mortgage market to reach record high market share and minimize risk.
360 Reads - Avg. Rating - Comments (4)
Tags :   Mortgage , Lending , Financial Performance , 1st , Growth , Delinquency
Enjoying an uptick in refinancing? Don't forget mortgage servicing rights valuations
It may be a good time for your credit union to seek out opportunities … but tread cautiously. Pay close attention not only to meeting regulatory requirements for mortgage programs, but also to current market changes that affect your balance sheet.
407 Reads - Avg. Rating - Comments (1)
Tags :   Mortgage , Lending , Refinance , Rates
Graph of the Week:Sales of First Mortgages
354 Reads
Tags :   Mortgage
Unleash the Power of Data for Better Decision-Making: A Look at Mortgage Performance
Unlike NCUA’s constantly moving targets, the industry has solid numbers to stand on and build an actionable base to work from. Credit unions need to drill down to find out where growth is coming from, the potential dangers lurking around the corner and areas of opportunity.
781 Reads - Avg. Rating
Tags :   Mortgage , Lending , Financial Performance
More
Payment Systems
eBrief: Cards on Campus, Part 2
Is your lending program "fair" to students? With college costs growing at more than twice the rate of inflation, students are increasingly turning to cards as a source of funding for education.
247 Reads
Tags :   Payment Systems , Demographics , Credit Card , Gen Y , Youth
Cards on Campus
More students are using credit cards to cover college-related expenses, according to a 2009 study from Sallie Mae.
312 Reads - Avg. Rating
Tags :   Payment Systems , Demographics , Credit Card , Gen Y , Youth
All Eyes on Interchange
As industry players await a GAO study on interchange fees commissioned via the recently passed Credit Cardholders' Bill of Rights (HR 627), credit unions are carefully watching to see what aspects of proposed legislation are likely to be enacted in the 111th Congress.
337 Reads - Avg. Rating
Tags :   Payment Systems , Credit Card , Debit , Regulation
Fraud & Risk Analysis Keeps Credit Unions One Step Ahead
Keeping one step ahead of credit card fraudsters is a priority objective at Vermont State Employees Credit Union. Here’s how the Montpelier credit union collaborated with card processor TMG to protect its 30,000 cardholding members.
553 Reads - Avg. Rating - Comments (4)
Tags :   Payment Systems , Credit Card , Security
When Will Data Compromises End?
Data compromises happen every day, but credit unions can do more than change account numbers to protect themselves.
408 Reads - Avg. Rating
Tags :   Payment Systems , Security , Fraud
More
Financial Performance
CEO Insights: How Our Low-Rate Loan Sale of Last Year has Worked Out
A look back at Community First FCU's loan sale shows that the sale was successful in creating profitable loans and loyal new members.
238 Reads - Avg. Rating - Comments (1)
Tags :   Lending , Financial Performance , Loans , Rates , ROA , ROI
Market Turmoil Leads to a Flood of New CU Members
Credit unions experienced the highest quarterly net member growth in 5 years, likely resulting from two recent developments in the current economic crisis.
412 Reads - Avg. Rating
Tags :   Financial Performance , Marketing , Growth , Members
When Will NCUA Give Back to Credit Unions their $1.0 Billion Dollars?
The following quotes show NCUA’s changing assessments of the collective obligation of credit unions (via NCUSIF) to U.S. Central Corporate Federal Credit Union. These statements lead to a critical question: when will credit unions get their money back?
1450 Reads - Avg. Rating - Comments (1)
Tags :   Financial Performance , Strategy , Capital , Corporates , Regulation
First Mortgages Drive Loan Growth
Credit unions have been leveraging the opportunities in the mortgage market to reach record high market share and minimize risk.
360 Reads - Avg. Rating - Comments (4)
Tags :   Mortgage , Lending , Financial Performance , 1st , Growth , Delinquency
Using Benchmarks to Optimize your Retail Investment Services Program
When measuring your investment services program’s performance, it is critical to understand how individual benchmarks represent a piece of the puzzle. If considered separately, the individual metrics do not tell the whole story as to how the program’s management team should improve the program’s overall productivity.
217 Reads
Tags :   Financial Performance , Efficiency , Non-interest Income , Fee Income , Wallet Share , Retirement , Productivity , CUSO
More
Internet Strategies
Is Your Website Working for or against You? Only 1 in 5 Members See Signs of Reassurance
The 2009 ForSee Results/Forbes.com Online Financial Services Study had positive news for credit unions. So, where can credit unions improve? By doing a better job of communicating safety and soundness.
562 Reads - Avg. Rating
Tags :   Internet Strategies , Technology , Web Design , Branding , Web Site , Online
Laying the Groundwork for a Web 2.0 Strategy
Before setting up a Facebook account, MySpace account, and a blog, it doesn't hurt to revisit the basics of Web 2.0 and understand the why's underpinning the evolution of new internet strategies.
2247 Reads - Avg. Rating - Comments (3)
Tags :   Internet Strategies , Marketing , Delivery Channels , Web 2.0 , Members , Email , Web Site , Online , Innovation
Graph of the Week: Corporate Credit Union Deposits
The most pressing issue facing credit unions is the future of the corporate network.
885 Reads - Avg. Rating - Comments (1)
Tags :   Financial Performance , Internet Strategies , Corporates
Enhanced Money Management: How to Assist with Members' New Year Goals
As this year starts on a wave of economic uncertainty, it is clear that members are looking to their credit union for guidance and assistance.
898 Reads - Avg. Rating - Comments (1)
Tags :   Financial Performance , Internet Strategies , Delivery Channels , Bill Pay , Home Banking , Members , Branding , Email , Shares , Online
Creating Value through Expanded Convenience
Online members are accessing the credit union services through multiple touchpoints, with heavy use of online banking (multiple times per week) and monthly use of the credit union branch. In terms of their preferences, however, members are divided between those who prefer to avoid the branch and those who select channels based on convenience.
726 Reads
Tags :   Payment Systems , Internet Strategies , Delivery Channels , Home Banking , eStatements , Email
More
Lending
CEO Insights: How Our Low-Rate Loan Sale of Last Year has Worked Out
A look back at Community First FCU's loan sale shows that the sale was successful in creating profitable loans and loyal new members.
238 Reads - Avg. Rating - Comments (1)
Tags :   Lending , Financial Performance , Loans , Rates , ROA , ROI
Controlling the Balance Sheet
Watching for traps and taking advantage of opportunities: an interview with Hank Sigmon, CFO of First Tech Credit Union, Beaverton, Oregon
266 Reads - Avg. Rating - Comments (1)
Tags :   Mortgage , Lending , Investments , Strategy , Servicing
First Mortgages Drive Loan Growth
Credit unions have been leveraging the opportunities in the mortgage market to reach record high market share and minimize risk.
360 Reads - Avg. Rating - Comments (4)
Tags :   Mortgage , Lending , Financial Performance , 1st , Growth , Delinquency
Specific times to reach young adults
Young adulthood is marked with some life-changing transitions, resulting in financial and emotional stress for both parents and youth. Understanding these transitions will help credit unions more effectively serve their younger members.
391 Reads - Avg. Rating
Tags :   Lending , Demographics , Student , Credit Card , Gen Y , Youth
Enjoying an uptick in refinancing? Don't forget mortgage servicing rights valuations
It may be a good time for your credit union to seek out opportunities … but tread cautiously. Pay close attention not only to meeting regulatory requirements for mortgage programs, but also to current market changes that affect your balance sheet.
407 Reads - Avg. Rating - Comments (1)
Tags :   Mortgage , Lending , Refinance , Rates
More
Investments
Small Branch Strategies
Despite the growth of electronic channels for banking transactions, members still consider branch convenience paramount, with the branch remaining the predominant venue for new account sales. Thus, credit unions seeking to grow must also find profitable branch expansion opportunities.
261 Reads - Avg. Rating - Comments (1)
Tags :   Investments , Delivery Channels , ROI , Efficiency , Branching
Controlling the Balance Sheet
Watching for traps and taking advantage of opportunities: an interview with Hank Sigmon, CFO of First Tech Credit Union, Beaverton, Oregon
266 Reads - Avg. Rating - Comments (1)
Tags :   Mortgage , Lending , Investments , Strategy , Servicing
Beginning the Third Act of the Corporate Tragedy: Active Inertia
As NCUA's oversight of the corporate network continues from the January 28, 2009 original pronouncement of a systemic problem, the unfolding events are similar to a tragedy entering its third act.
359 Reads
Tags :   Financial Performance , Investments , Strategy , Corporates , Regulation
Credit Unions Continue Technology Investments Despite Uncertain Environment
Callahan’s 2009 Technology Survey indicates credit unions continue to invest in applications that enhance both member service and operating efficiency.
467 Reads - Avg. Rating - Comments (4)
Tags :   Investments , Technology , Operating Expense
The Key Question for the House Hearings
While other regulators look for alternative approaches to overcome current market dislocations, NCUA is choosing to pursue policies that have an immediate negative impact on credit unions. Why is our federal credit union regulator making decisions that hinder the industry's ability to continue serving members at a time when consumers need it most?
1241 Reads - Avg. Rating - Comments (2)
Tags :   Financial Performance , Investments , Corporates , Regulation
More
Marketing
Market Turmoil Leads to a Flood of New CU Members
Credit unions experienced the highest quarterly net member growth in 5 years, likely resulting from two recent developments in the current economic crisis.
412 Reads - Avg. Rating
Tags :   Financial Performance , Marketing , Growth , Members
Leveraging Green Practices and Messaging to Maximize Your Marketing Budget
Given the current state of the economy, maximizing your marketing efforts is more critical than ever. Leveraging "green" messaging can be an effective way to grab the attention of both potential and existing members.
244 Reads - Avg. Rating
Tags :   Marketing , Strategy , Demographics , Values , Gen Y , Youth
Online Member Survey Highlights Opportunities for the Credit Union
A recent Internet Strategy Consortium survey revealed member interest in credit union products across a number of key areas.
401 Reads
Tags :   Lending , Marketing , Demographics , Web Design , Members , Online
The 3 Primary Benefits of Onboarding Outreach to New Members
The Credit Union world sometimes seems split on the benefits of onboarding. Only about 40% of credit unions actually execute an onboarding strategy. So, what is onboarding and what are the key benefits?
758 Reads - Avg. Rating
Tags :   Marketing , ROI , Net Income , Members , Wallet Share , Email
Rethinking your Field of Membership
As credit unions navigate their way through the current economic storm, I'd like to suggest that they revisit one of their most basic foundations.
531 Reads - Avg. Rating
Tags :  
More
Deposit Strategies
Increased US Savings Flow into CU Shares
With consumers increasing their rate of saving, credit unions are seeing a boost in their share portfolios.
619 Reads - Avg. Rating
Tags :   Financial Performance , Deposit Strategies , Shares , Money Market , Certificates
Strong Share Growth Demonstrates Industry's Value
Credit unions across the country have seen record share growth due to a confluence of events.
447 Reads - Avg. Rating
Tags :   Financial Performance , Deposit Strategies , Rates , Growth , Shares , Money Market , Certificates , First Look
Graph of the Week: Twelve Month Share Growth
Twelve Month Share Growth at year-end 2008
405 Reads - Avg. Rating
Tags :   Deposit Strategies
How are CUs Pricing Deposits in a 0% Rate Environment?
This article uses First Look 4Q 2008 data to examine how credit unions have priced their deposit products over the last three years as the Federal Funds rate fell from 5.25% to a target range of 0-25 bps.
976 Reads
Tags :   Financial Performance , Deposit Strategies , Shares , Money Market , Certificates , First Look
Voting With Their Feet
This chart illustrates the result of select major bank mergers just prior to 2008. Callahan research shows that bank branch deposits commonly decline by approximately 15-20% in the period following the announcement and completion of a bank merger or acquisition. In 2008, three of the nation's top 15 banks announced they would be acquired suggesting unprecedented deposit capture opportunity for credit unions.
628 Reads
Tags :   Deposit Strategies
More
Delivery Channels
Small Branch Strategies
Despite the growth of electronic channels for banking transactions, members still consider branch convenience paramount, with the branch remaining the predominant venue for new account sales. Thus, credit unions seeking to grow must also find profitable branch expansion opportunities.
261 Reads - Avg. Rating - Comments (1)
Tags :   Investments , Delivery Channels , ROI , Efficiency , Branching
Graph of the Week: While Growth Slows Slightly, Credit Unions Continue Expanding
250 Reads
Tags :   Delivery Channels
Personal Financial Management Tools: A Growing Opportunity for Building Relationships
Personal finance management tools (PFM) are being touted as the latest tactic for financial institutions to cement the member relationship, and the momentum is building. While only 29% of credit unions surveyed currently offer PFM tools, 40% expect to offer it during the next two years.
287 Reads - Avg. Rating
Tags :   Delivery Channels , Technology , PFM , Web Site , Online
How Different Are Credit Unions in Branch Management?
Developing your credit union’s approach to sales management and coaching can improve cross-sell ratios, product penetration and overall growth.
581 Reads - Avg. Rating
Tags :   Delivery Channels , Strategy , Branching , Training , Penetration
How Can Staff be More Productive and Efficient?
This data, from the Crowe Report on Branch Performance, demonstrates the differences in financial institution branches and staffing models.
746 Reads - Avg. Rating
Tags :   Delivery Channels , Efficiency , Branching , Retail
More
Strategy
Credit Union Strategy & Performance Interview: Accentuating the Positive
We sat down with Karl Murphy, CEO of Firstlight FCU to discuss how his credit union is positioning itself to deal with the adverse circumstances that many credit unions find themselves in today.
193 Reads - Avg. Rating
Tags :   Strategy , Leaders , Interviews
Controlling the Balance Sheet
Watching for traps and taking advantage of opportunities: an interview with Hank Sigmon, CFO of First Tech Credit Union, Beaverton, Oregon
266 Reads - Avg. Rating - Comments (1)
Tags :   Mortgage , Lending , Investments , Strategy , Servicing
When Will NCUA Give Back to Credit Unions their $1.0 Billion Dollars?
The following quotes show NCUA’s changing assessments of the collective obligation of credit unions (via NCUSIF) to U.S. Central Corporate Federal Credit Union. These statements lead to a critical question: when will credit unions get their money back?
1450 Reads - Avg. Rating - Comments (1)
Tags :   Financial Performance , Strategy , Capital , Corporates , Regulation
Leveraging Green Practices and Messaging to Maximize Your Marketing Budget
Given the current state of the economy, maximizing your marketing efforts is more critical than ever. Leveraging "green" messaging can be an effective way to grab the attention of both potential and existing members.
244 Reads - Avg. Rating
Tags :   Marketing , Strategy , Demographics , Values , Gen Y , Youth
Beginning the Third Act of the Corporate Tragedy: Active Inertia
As NCUA's oversight of the corporate network continues from the January 28, 2009 original pronouncement of a systemic problem, the unfolding events are similar to a tragedy entering its third act.
359 Reads
Tags :   Financial Performance , Investments , Strategy , Corporates , Regulation
More
Technology
E-Channel Enhancements and Business Continuity Top the List of Credit Union Technology Priorities
Business continuity planning and electronic channel enhancements are key technology initiatives for 2009, according to Callahan's 2009 Credit Union Technology Guide.
262 Reads - Avg. Rating
Tags :   Technology , Web Design , eStatements , Web Site , Online , Mobile , Business Continuity
Personal Financial Management Tools: A Growing Opportunity for Building Relationships
Personal finance management tools (PFM) are being touted as the latest tactic for financial institutions to cement the member relationship, and the momentum is building. While only 29% of credit unions surveyed currently offer PFM tools, 40% expect to offer it during the next two years.
287 Reads - Avg. Rating
Tags :   Delivery Channels , Technology , PFM , Web Site , Online
Credit Unions Continue Technology Investments Despite Uncertain Environment
Callahan’s 2009 Technology Survey indicates credit unions continue to invest in applications that enhance both member service and operating efficiency.
467 Reads - Avg. Rating - Comments (4)
Tags :   Investments , Technology , Operating Expense
Building Technology into Our Industry's Future
A CUSO between Level 9, a private company, and New England Federal Credit Union ($679M in Williston, VT) specializing in credit union website development, has worked with over 75 credit unions, providing them with website solutions and brand integration strategies.
505 Reads - Avg. Rating - Comments (3)
Tags :   Strategy , Technology , Web Design , Branding , Innovation , CUSO
Graph of the Week: Technology Expenses in 2009
426 Reads - Avg. Rating
Tags :   Technology , Operating Expense , Innovation , Productivity
More
Demographics
Leveraging Green Practices and Messaging to Maximize Your Marketing Budget
Given the current state of the economy, maximizing your marketing efforts is more critical than ever. Leveraging "green" messaging can be an effective way to grab the attention of both potential and existing members.
244 Reads - Avg. Rating
Tags :   Marketing , Strategy , Demographics , Values , Gen Y , Youth
eBrief: Cards on Campus, Part 2
Is your lending program "fair" to students? With college costs growing at more than twice the rate of inflation, students are increasingly turning to cards as a source of funding for education.
247 Reads
Tags :   Payment Systems , Demographics , Credit Card , Gen Y , Youth
Specific times to reach young adults
Young adulthood is marked with some life-changing transitions, resulting in financial and emotional stress for both parents and youth. Understanding these transitions will help credit unions more effectively serve their younger members.
391 Reads - Avg. Rating
Tags :   Lending , Demographics , Student , Credit Card , Gen Y , Youth
Cards on Campus
More students are using credit cards to cover college-related expenses, according to a 2009 study from Sallie Mae.
312 Reads - Avg. Rating
Tags :   Payment Systems , Demographics , Credit Card , Gen Y , Youth
Plan for the Future, Even During Times of Uncertainty
Now is the time for credit unions to build relationships with young adults to ensure long-term growth and stability for the industry.
447 Reads - Avg. Rating
Tags :   Strategy , Demographics , Gen Y , Youth
More
HR
Increasing Efficiency Leads to More than Just Lower Operating Expenses
Increasing operating efficiencies is becoming a major focus for a number of credit unions in the current environment. Can freeing up resources, operating more efficiently, and changing your credit union’s culture have the desired impact on the balance sheet?
294 Reads
Tags :   Financial Performance , HR , Growth , Efficiency , Operating Expense , Productivity
Get the Best Results from Your Executive Search Efforts
Attracting a top executive is an investment in your credit union’s future that doesn’t happen overnight. The question is: How do you find them?
527 Reads - Avg. Rating
Tags :   HR
Incentive Pay Expectations During the Down Times
Credit union employees work hard, and incentive programs allow credit unions to remain competitive with other financial institutions. However, these programs need to be properly directed.
666 Reads - Avg. Rating - Comments (2)
Tags :   HR , Salary
How to Let Your Members Know Your Credit Union Is OK
Using every day, ordinary communications in a new way can give your credit union the opportunity to tell your story of strength in a time of uncertain financial services.
783 Reads - Avg. Rating
Tags :   Marketing , HR , Members , Training
When a Crisis hits….how do you respond?
2008 was a year of many lasting images, many negative as the economy spiraled into a downturn. With these dire times come situations where communication is critical. There are now credit union owned solutions that can help you with your quest to communicate when times are at their worst.
650 Reads - Avg. Rating
Tags :   Strategy , HR , Business Continuity , Security , Training , Regulation
More
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