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Callahan & Associates surveyed 333 credit unions to learn about automated decisioning practices in the consumer lending portfolio. What did it find?
A California credit union finds focusing on mission helps culture follow technology.
By Marc Rapport
The necessity for core processing platforms to evolve continues apace with member demands for seamless service.
Cloud processing converts say the benefits of the cloud include cost savings and increased operational efficiencies.
A top-line evaluation of the market is a great way to begin assessing a new or existing core processor relationship.
Lutheran FCU's embrace of an omnichannel approach has allowed it to operate in a nearly branchless environment since its inception.
By Ted Goldwyn
Tips to narrow the playing field to vendors that fit a credit union’s business model and needs.
How did credit unions perform in third quarter 2016? Check out coverage from Callahan analysts in the Industry Overview section of CreditUnions.com.
News from the European Central Bank is not what traders needed or wanted.
This financial cooperative decided to stake its future on hiring a new leader based on mission, credit union experience or not.
Six things to know this week on CreditUnions.com.
The Memphis credit union has improved retention, electronic services, and accounts per household by delivering the right messages to the right members.
Credit unions in Texas, Tennessee, and Arizona share pricing structures and best practices for relationship-based loan products.
In an increasingly competitive lending environment, these six practices are helping credit unions serve members better and make decisions quickly.
Conversion to DNA platform at the core of the credit union’s long-term plans for growing size and member service.
Consider the consequences of not following a path of innovation. Bottlenecks now can be roadblocks of the future.
Credit union asset, loan, share, and member growth were strong in the third quarter of 2016, both for the industry and on a state-by-state level.
Shares, member business loans, and the fallout from the Wells Fargo scandal. How did credit unions perform in the third quarter?
With market uncertainty, it’s surprising to see a quarter-over-quarter and year-over-year increase in investments. Less surprising is the attraction of short-term investments.
The industry sets new records as the portfolio tops $58 billion. The top 10 list spans the nation.
Credit unions posted a slight improvement in the efficiency ratio versus one year ago. Check out this leader table to see which credit unions beat the industry average.
When members have different wants, needs, and expectations of their financial services products, credit unions respond with products featuring a greater degree of customization and utility. This is the case with checking accounts, and this Callahan Collection provides case studies of credit unions that have experimented with checking account design.
From cybersecurity and leadership development to financial wellness and relevancy, there are plenty of ideas to inspire the credit union industry in 2016.
See 6 Big Ideas
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Callahan & Associates and Sula Pettibon, Family Trust's vice president of marketing and community relations, discuss why the credit union chose to relocate its HQ to the city's redevelopment, how its actions have served to support the city's goals, and why this matters to the Family Trust's bottom line.
Callahan & Associates and Carol Cross discuss Eastman's approach to performance management, the ins and outs of continuous performance management, and best practices to research and plan a program for any credit union.
Callahan & Associates and Gene Pelham discuss how Rogue identified the opportunity in a high-yield loyalty program, how it determined the parameters of the program, how it positions the program, and what it expects from 2017 and beyond.
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