Nov. 27, 2006


  • CU*Answers software, CU*BASE offers an entire suite of features geared toward credit unions really knowing their members and forging communications paths to give them all feeling of community and belonging. Credit unions need to perpetually demonstrate that they are superior to banks - members otherwise don't know or appreciate the difference.
  • Some great examples here of credit unions' ability to get close enough to their members to understand what is going on in their lives and respond with truly meaningful products and services. The human quest is to be understood and I firmly believe that credit unions are much better positioned to meet that need on a sustained basis than for-profit institutions. Enough with the doom and gloom, there is still so much untapped opportunity.