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This sponsored content article is provided to the credit union community for shared insights and knowledge from a recognized solutions provider in the industry. Please note that the views and opinions offered here do not reflect those of Callahan & Associates, and Callahan does not endorse vendors or the solutions they offer.

If you are interested in contributing an article on, please contact our Callahan Media team at or 1-800-446-7453.

August 1, 2011

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Sarah Mosley

7/26/2012 04:13 PM

We have done business with UG for many years and honestly was the largest producer of insured Equity Loans in the State. When the economy collasped and UG parent company fell even though UG was a solid asset for the parent company they immediatley killed the Equity Loan book of business and left the market.

What plans do they have now that they are wanting back in the market to not leave business partners in a lurch in the future?

Jenna Stephenson

7/26/2012 04:13 PM

Good advice. This is true for other types of business partners as well. Community financial institutions are a critical part of our economy, have very unique challenges to overcome and deserve innovative solutions tailored to very specific needs. When HEIT decided to focus on innovative technology, compliance and risk management solely for community financial institutions, we found that the market responded positively. We’re increasingly asked to be a true partner with a holistic approach to helping the institution compete, as opposed to a basic vendor.

Shannon VanSickler

7/26/2012 04:13 PM

Thank you for your comment, Sarah. Leaving that line of guaranty insurance was not a decision that was taken lightly, let me assure you. In light of significant losses associated with home equity loans, we felt that was a decision that needed to be made to ensure the long-term viability of our company.

We promise to work hard to re-gain your trust. As a leader in the mortgage industry, the hard lessons we learned have resulted in a new way of doing business. Our new products and services represent this new way of thinking, and we're working to create a safer, more viable mortgage industry. It's our belief that our responsible and fair approach to risk management will lead us all to a successful future built on solid ground.

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