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Web-Based Management Tool Brings Exponential Results for Credit Unions
If you went back in time 10 years, how would you explain to your colleagues the benefits e-mail or the internet would bring to your work life? How would you describe how it exponentially increases your communication ability, how the rapid transfer of information impacts business flow, how productivity has improved, how work in general has changed?
It is in this same context that Credit Union CEOs almost can't communicate the impact Connections Online has had on their business - although pinpointing the achievement and results they have encountered comes easily.
Connections Online is a web-based application that connects every member of an organization or a business for the purposes of communication, team building, strategic plan implementation, value reinforcement, information management, people management, and project management. The CEOs and management teams who use it agree on two major benefits: it builds teamwork and trust, and it makes their jobs easier.
Steve Lumm, CEO of Addison Avenue Federal Credit Union (AAFCU) (formerly Hewlett Packard FCU), says that a key benefit of using Connections Online is to reinforce values. Connections Online is a tool for talking about success, our culture, and our projects. It helps us maintain continual focus on who we are, what we do, and how we do it. That's essential to a strong organization. Mr. Lumm and his management team utilize Connections Online heavily in three areas - strategy implementation, project management, and people management. The excellence part is everyone can look at the same set of projects and priorities online. You can click on a specific project and drill down to see status, tasks, and who is working on the project. We also use the metrics and measurement part organization wide and within each project. With $1.7 million in assets and 24 branches nationwide, Connections Online is a critical support mechanism to AAFCU's success.
Affinity Plus Federal Credit Union (APFCU) in Minnesota, which grows at an annual rate of 20%, uses Connections Online to support its aggressive growth initiatives while at the same time maintaining their strong commitment to their core strategies. Says Dave Larson, Director of Branch Operations for APFCU, I use Connections Online to manage a team of 18 direct reports and 21 branches. We used to be scattered with different ideas and weren't able to execute. With Connections Online, we now adhere to strategy and execute towards common goals and work cohesively as a team. One of the features Mr. Larson and his team utilize is the ability to call up old team plans, for example, from a previous branch opening, and hit the ground running on a new branch opening with the old learning captured - making communication and team building a snap. Now at $870 million in assets, Connections Online has been a mainstay at APFCU for years and will continue to keep them focused and successful.
The bottom line of building teamwork and trust is why Kyle Markland, CEO of Affinity Plus Federal Credit Union, has been using Connections Online for years. Connections Online helps us achieve better results faster by tracking and measuring our strategic execution. It keeps everyone focused on the bull's-eye.
For more information about Connections Online, visit www.connectionsonline.net or for a demo contact Kristie Greenleaf at (310) 540-7493 /
Implement your strategic plan with Connections Online.TM Experience the achievement. Reinforce core values in everyday work. Solve the communication challenge. Build teams that get it done. People and projects come together. Trust happens. www.connectionsonline.net
December 15, 2003
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