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This sponsored content article is provided to the credit union community for shared insights and knowledge from a recognized solutions provider in the industry. Please note that the views and opinions offered here do not reflect those of Callahan & Associates, and Callahan does not endorse vendors or the solutions they offer.

If you are interested in contributing an article on, please contact our Callahan Media team at or 1-800-446-7453.

May 14, 2007

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Frank Mercer

7/26/2012 04:03 PM

This article is timely as we see more and more vendors get into the credit union world, take large up front fees and leave the credit union after just a short period. Make sure your vendor is a "real" partner and cares more about your credit union and your members than they do about themselves.


7/26/2012 04:03 PM

I agree that each of us should do comprehensive due diligence on a vendor, including their financials, to ensure that vendor will be around for the foreseeable future. We also must make sure we our spending our members money wisely and receiving fair value in return.

Tony Mannor

7/26/2012 04:03 PM

Excellent article and very true. Especially #4. The old adage "You get what you pay for." is still very true. Not that there aren''t deals out there to be had. In my experience, you usually don''t go with the highest bidder or the lowest. Find a company that is willing to work with you, hold your hand a little bit and use their experience to supplement your own experience. If they are a little more than average - consider all the "extras" that you get for "free" when you work with them.

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