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This sponsored content article is provided to the credit union community for shared insights and knowledge from a recognized solutions provider in the industry. Please note that the views and opinions offered here do not reflect those of Callahan & Associates, and Callahan does not endorse vendors or the solutions they offer.

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June 27, 2005


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Anonymous

7/26/2012 04:10 PM

I found this very interesting, emails have a high priority at this Credit Union and are answered in a timely and efficient manner

Anonymous

7/26/2012 04:07 PM

I was amazed by this article due to the fact that our CU handles emails close to the same priority as the incoming calls. Our emails have a high response time and mirrors web chat almost. Surprising.

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