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June 21, 2004


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Anonymous

7/26/2012 04:07 PM

Man I can't believe that you have to pay for BillPay service... it's been free in the UK since god knows when... Fee grabbing banks !!!

Anonymous

7/26/2012 04:06 PM

What is your expert opinion as to the answer to the question, "Free or Fee?"

Anonymous

7/26/2012 04:06 PM

We are currently in the process of implementing bill pay at our CU. The fee structure is the most challenging issue of the program.

Anonymous

7/26/2012 04:06 PM

Won't the relationship #'s begin to mirror the average member as penetration #'s increase?

Anonymous

7/26/2012 04:06 PM

Won't the relationship #'s begin to mirror the average member as penetration #'s increase?

Anonymous

7/26/2012 04:06 PM

We are already discussing the free apsects of this service, even though offering it is very costly to us.

Anonymous

7/26/2012 04:06 PM

Free is always good, banks in our area offer free but charge a minimum account fee to compensate the cost, when you really offer a free checking account the cost of bill pay could be large.

Anonymous

7/26/2012 04:06 PM

I think the service should be free.

Anonymous

7/26/2012 04:06 PM

I think the service should be free.

Anonymous

7/26/2012 04:06 PM

Very informative article. Thank you Callahan !

Anonymous

7/26/2012 04:06 PM

last test today!

Anonymous

7/26/2012 04:06 PM

Kunal's Comments. Please Test

Anonymous

7/26/2012 04:06 PM

asdfadsf

Anonymous

7/26/2012 04:06 PM

test

Anonymous

7/26/2012 04:06 PM

Offering free billpay may be expensive, but the cost of losing your high value customers should be a no brainer...especially in the face of very low switching costs.

Anonymous

7/26/2012 04:06 PM

Ask yourselves this question: What costs the credit union more, bill pay or clearing 25-30 checks? Then adjust your fee structure.

Anonymous

7/26/2012 04:06 PM

Our Credit Union offers Free Bill Pay and I think that is necessary when competing with the banks.

Anonymous

7/26/2012 04:06 PM

Very good article

Anonymous

7/26/2012 04:06 PM

Online billpay is definately growing very fast in popularity and to stay competitive creditunions need to find a way to offer online billpay free to their customers

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