Jan. 15, 2007


  • This is definite proof that our world and our credit union members are constantly changing. In order to provide the best possible service it's important that a credit union constantly track the marketplace, know the different cultures that exist in their membership, and offer a good product mix.
  • I fall right at the tail end of Generation X, so I have always felt closer to my Gen Y friends and co-workers. However, my "wallet philosophy" seems much more in line with my fellow Gen Xers. I'm very surprised that at the difference in spending decisions and cash management a couple of years makes. If we want to grow and succeed, we need to anticipate these differences and design products and services that encompass them.