Nov. 5, 2007


Comments

 
 
 
  • Insightful. We''ve been watching Wells Fargo''s deployment of their "My Spending Report" PFM home banking service. Any idea what kind of response they have had from their customers?
    Anonymous
     
     
     
  • The concept is gaining interest--especially with Wesabe and other internet-only companies looking to develop this space. If your Board needs a real reason to get involved in this space, though, take a look at some of the level of financial literacy in America today. Tools such as PFM will aid everyone in combating the terrible business practices of for-profit financial lenders who take advantage of American consumers who don''t understand their own financial position. Credit unions need to be in this space--today!
    Anonymous
     
     
     
  • Well said! Those that don''t see this shift to online services are going to fall way behind in the near future. Enhancing the online channel should be a top initiative for all CU''s. Once, you see the capabilities it makes you wonder "why we don''t already have these features in our online banking apps." But yes its coming! DI and Intuit are about to release their solution. Jwaala,inc. has already released and deployed solutions. As with any new technology though, this warrants some evaluation. A solution like this gets down to user features and ultimately the customer experience.
    Anonymous