Nov. 16, 2015


Comments

 
 
 
  • Wonder how fast are the routed calls from Call Center to Branches are answered? It is a good way to utilize branch staff when they have down time. What if they are serving members when the call got routed?
    Anonymous
     
     
     
  • Thanks for your comment. Next week we are running a piece dedicated to SECU call centers that will address your question directly.
    Erik Payne
 
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