Sept. 22, 2003


Comments

 
 
 
  • The way we have always done things is the biggest obstacle to improvement
    Anonymous
     
     
     
  • The reduced interchange rates have cost us $85,000 in NET monthly revenue. New efficiency initiatives will recoup about $130,000 a year, but we can't stop there.
    Anonymous
     
     
     
  • Believing there is such a thing as "good enough" or "our members don't wany change is suicide.
    Anonymous
     
     
     
  • Fear of Change is the mind-set that leads to potential failure in the future
    Anonymous
     
     
     
  • Very timely article. Great summary of the salient facts. Good job.
    Anonymous
     
     
     
  • How did GTE do it?
    Anonymous