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This sponsored content article is provided to the credit union community for shared insights and knowledge from a recognized solutions provider in the industry. Please note that the views and opinions offered here do not reflect those of Callahan & Associates, and Callahan does not endorse vendors or the solutions they offer.

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December 7, 2015

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Mike Ange

12/9/2015 10:24 AM

Great read. The Middleware is one of the most important piece. It should be able integrate into the systems. For instance, the middleware for a recycler to integrate the info into the Teller system, is one of the best tools for accountability, efficiency, risk, etc.. It should help lower the amount of money needed for a teller tray and highly reduce the balancing at end-of-day. It can save CU's teller positions by eliminating errors. BUT, the most important thing about any of these is too look at a demo to ensure it is what meets your needs. Many can be misleading and not accommodate certain core systems. Also, Core providers "cannot do it all" but are a great resource as evidence of this article.

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