Dec. 24, 2007


Comments

 
 
 
  • Very usefull and clear infos.
    Karla Rena
     
     
     
  • Very precise and informative article.
    Shariq Karim
     
     
     
  • The article is good, and common knowledge for those running call centers. I would have liked to have seen more information on suggested venue''s or providers of the training of turning an issue into a sales opportunity
    Cheri
     
     
     
 
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