Dec. 1, 2008


  • This is an increasingly important issue facing credit unions and the next 12 - 24 months will be a challenge with rising unemployment and continuing housing & economic instability. This article could have provided real world success stories from credit unions with strong collection practices and results, instead it provides fluff suggestions that are obvious - communicate expectations & track results. As for Wings - again the obvious - work with multiple relationship members and give little latitude to single service members - not exactly cutting edge.
  • I agree with the piror comment. The steps discussed here are obvious.