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Key Advice For A Credit Union Turnaround
A Strategy To Return Value To Members
A Check Hold System Boosts Member Service
A $10 Incentive To Move Members To Mobile
Kathy Martin On Leadership
Lessons From A 12-Month Turnaround
How To Score With HELOCs
Gauging Risk Is Key For Auto Lending
Central Strategy Supports 3X The Lending
Recent Events That Impact Regulations
Funding Is Key To Robust Lending
Is Quality Control Part Of Your Culture?
NCUA Pays Big Attention To Small Credit Unions
What To Listen For When The NCUA Board Discusses The Revised RBC Rule
The Practioners Council And RBC Revisions
Will NCUA’s Revised RBC Rule Benefit From Banking Regulators' Experience?
Bitcoin Bowl Points To Virtual Currency Vitality
5 EMV Decisions Every Credit Union Must Make
What’s In Store For 2017?
How To Ace An NCUA Exam
A Grace Period By Any Other Name
Why Is This Prepaid Worth $5 A Month?
As Consumers Rebel, Credit Unions Can Benefit
eBrief: The "Unintended" Compliance Consequences of the CARD Act Continue to Grow
Piedmont Advantage Re-Energizes Its Card Offerings
Getting off the Bench and Back into the Game
More Than Credit Cards – the CARD Act’s Reach Extends to 5,230 Credit Unions with HELOCs
July 31, 2009
My advice to credit unions during this time is to "stay the course". If your card program has been generating $75-$100 annual net income per account, you will be in good shape. This is not the time to hit your members with the SAME changes banks are making: variable rates, increased APRs, increased fees, cash advance fees, etc. You would be surprised at the number of inquiries I've been receiving regarding the variable rate structure. Keep in mind, "rate" is only one part of the income stream: 70% finance charge, 15% interchange and 15% fees. Fees and usage must also be balances. If you have had a huge amount of overlimit fee income in the past, this is one category that needs to be reviewed. Make sure you know beyond the card program ROA (ie net income per account) before making any drastic rate changes to your program.
NCUA Pays Big Attention To Small Credit ...
5 EMV Decisions Every Credit Union Must ...
As Consumers Rebel, Credit Unions Can Be...