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Aaron Pugh is the managing editor for Technology@CU and a writer and researcher for the Callahan media team.
Alix Patterson is a Partner at Callahan & Associates and oversees Callahan’s Product Innovation & Customer Advocacy team as well as serves on Callahan’s Board of Directors.
Randy Karnes has been involved in the credit union industry since 1985, and joined CU*Answers (then WESCO) as CEO in 1994.
Dwight Johnston, chief economist of the California and Nevada Credit Union Leagues, has more than 30 years of investment experience with financial institutions in a variety of roles.
Chip Filson is a co-founder of Callahan & Associates and currently serves as the company’s Chairman of the Board.
Callahan & Associates is a Washington, DC-based firm that delivers in-depth analysis of credit union quarterly performance through its proprietary software and financial publications.
Rebecca Wessler is the editor-in-chief and an associate vice president for Callahan & Associates.
Timothy Kolk is a 15-year-veteran of the credit card industry.
Jay Johnson is a Partner at Callahan & Associates, Inc.
Scott is the co-founder and President of Credit Union Student Choice, a private, credit union-owned student lending CUSO, and a Partner at Callahan & Associates.
Sam Brownell is the associate vice president of new sales for Callahan & Associates.
Jon is the Managing Partner of Callahan & Associates and the Vice President and Assistant Treasurer for TRUST Mutual Funds.
As founder and president/CEO of DigitalMailer, Ron Daly knows a thing or two about digital communication — and bottom-line performance.
Carissa Heckathorn is the senior marketing manager for Callahan & Associates.
Elizabeth Morash is the customer engagement coordinator for Callahan’s media unit.
Michael Emancipator is the associate vice president of Callahan Financial Services, a subsidiary of Callahan & Associates.
Mark Buschur is a marketing coordinator for Callahan Financial Services, a subsidiary of Callahan & Associates.
Victoria Taylor is the manager of marketing & engagement at Callahan & Associates and is a member of the company’s client success unit.
Brad Miller is the senior vice president and CFO of Coastal FCU.
Paul Stull is the SVP of Strategy & Brand at Arizona State Credit Union and a director at the Marketing Association of Credit Unions.
Lizzie Sebastian joined Callahan originally as an intern for the media department in the summer of 2012 and has returned as a full-time business intelligence analyst.
Pete Snyder is the principal and founder of SCS.
Callahan's executive team has extensive experience in both the financial services and credit union industries.
Yun Ma is a writer and researcher at Callahan & Associates.
Drew Grossman is a writer/researcher at Creditunions.
Kevin Heal is the Vice President of Sales and Business Development for the TRUST Mutual Funds where he is responsible for the sales, distribution and marketing of the firm’s family of mutual funds.
Jennifer Rosenbaum is the Manager of Online Strategy at Callahan & Associates.
Jim Blaine is the CEO of State Employees Credit Union (Raleigh, NC).
Leigh Anne Terry is the director of talent development at Callahan & Associates.
Alex is Director of Marketing & Engagement at Callahan & Associates and has more than 6 years of credit union industry experience.
Erik Payne is an associate editor for Callahan & Associates.
Janet Lee is an industry analyst for Callahan & Associates.
Brian Ducharme is the President/CEO of MITFCU in Cambridge, MA.
Heather Moshier is the executive vice president of information technology at San Diego County Credit Union.
Brandon Michaels leads the awesome group of Mazumans at $490 million Mazuma Credit Union in Kansas City.
Mary Beth Wilcher is the CEO of Erie Federal Credit Union.
Darrick Weeks is the chief operating officer of Wright-Patt Credit Union.
Chris Howard is a senior vice president at Callahan & Associates.
Jim Vilker is the vice president of professional services at CU*Answers.
Marc Rapport is a senior writer and researcher for the Callahan media team.
Sam Taft is the director of industry analysis at Callahan.
Jordan Modell is president/CEO of Internet Archive Federal Credit Union.
Daniel Wang is an industry analyst for Callahan & Associates.
Ted Goldwyn is a freelance writer for Callahan & Associates.
Gene Kehoe is manager of vendor relations for
Dahna Chandler is an award-winning Washington, DC,-area journalist and freelance writer for Callahan & Associates.
Dahna Chandler is an award-winning Washington, DC,-area journalist and freelance writer for Callahan & Associates.
Michelle Parker is a senior analyst with Callahan & Associates.
Liz Furman is an industry analyst with Callahan & Associates.
Matt Taylor is a freelance writer for Callahan & Associates.
Charlotte Taft is the Director of Business Intelligence at Callahan & Associates.
Russ Bernardo is the director of mortgage lending for Northwest Community Credit Union, headquartered in Eugene, OR.
Ted Bilke came to Symitar in 2005, as the General Manager of Episys Operations and Development, with over 20 years of technology and financial services experience.
Suzanne McGann is a Functional Analyst for the Information Systems & Technology team at Callahan & Associates.
Greg Gonsalves is an industry analyst for Callahan & Associates.
Mark Manicone is the editorial intern for the media team at Callahan & Associates.
Maya Neuman is a junior analyst intern for Callahan & Associates.
Ian Melhorn is a junior industry analyst previously working on the Account Management and Sales team at Callahan & Associates.
Susan Levi Wallach is a freelancer for Callahan & Associates.
Stephanie Clark is an industry analyst for Callahan & Associates.
Shares, loans, and full-time employee growth. How did credit unions perform in first quarter?
This look at the daily financial lives of everyday Americans could spark strategic thinking for credit unions seeking to serve in the growing gig economy.
Studies show that the open-concept lowers morale and productivity and increases sick days. Here’s how the concept is evolving and what’s on the horizon.
Five can't-miss data points featured this week on CreditUnions.com.
Community Choice has given back more than $6 million in credits and rebates in four years and is the primary financial institution for nearly 70% of members.
What recent college grads say about student debt, what they needed at age 18, and how they chose their bank or credit union.
Credit unions from across the country dish on tactics to find the best employees.
The right competitive intelligence to drive objective branching decisions is just a click away.
Summer is the perfect time to think strategically about how the credit union will tackle strategic planning in the fall.
When it comes to building a strong auto portfolio, there are ways to serve members outside the traditional loan.
Three ways the special investigation into Trump’s presidential campaign could impact the economy.
Callahan & Associates and Dan McGowan discuss the challenges the credit union faced and how the organization has turned things around to become a profitable — as well as enjoyable — place to work.
Winning and collaborating are not mutually exclusive.
How Abbey Credit Union wowed a fellow local financial cooperative with forward-looking performance analysis.
Credit unions in California and Vermont share how they help employees maintain healthy habits.
The impending retirement of Truity Credit Union’s CEO prompted the cooperative to prepare for other C-suite departures.
How can credit unions optimally position staff to wow members?
Mortgage loan originations had a strong first quarter, but credit unions are keeping a larger percentage of mortgages on their books.
The head of Orange County’s Credit Union talks leadership, mentors, and recruiting — and retaining — the best associates for her team.
Down payment assistance, home-buyer education, and savings plans are among the tools used by New York University FCU and San Mateo Credit Union to put members in homes in the hottest markets.
Rogue, Indiana Members, and Collins Community credit unions dish lessons learned from years of collective experience.
New tools add safety and reliability on the road or down the street for consumers making purchases with their credit union credit cards.
The story behind Golden 1 Credit Union's 35.5% auto loan growth.
Callahan managing partner Jon Jeffreys talks with CUbroadcast's Mike Lawson about member service, disruption, and team-based learning.
In this episode, Callahan associate editor Erik Payne answers the question: Did mobile wallets kill the credit card?
Credit unions lent $461.2 billion throughout 2016, surpassing 2015 totals by 12.3%. See how top, middle, and lagging performers differed.
Callahan & Associates and Kampen discuss Bellco’s participation lending strategy, including how to source business and identify what buyers want as well as best practices for attentive underwriting and due diligence.
What traders learned from yesterday's FOMC statement, and how they'll react to the latest health care vote.
A monthly collection of Callahan content that, together, addresses a single topic from a variety of perspectives.
For Long Beach Firemen’s Credit Union, real estate lending is driving its average member relationship.
The international threat intelligence sharing and analysis organization has added its first credit union-focused staffer.
Use this strategy from Granite to take your MMAs from sedimentary to igneous.
The American Dream is a strong national ethos that defines this country. But has that dream evolved, and does it mean the same thing that it once did?
Enrollment in college and the amount of student loan debt are at an all-time high. See where two millennials at the University of South Carolina fall into the student debt narrative.
A Cleveland credit union is one of only seven of its size in the country that makes auto leases, and it does a lot of them.
How a hybrid indirect business model helps a Palmetto State credit union earn auto lending referrals and new member face time.
Credit unions captured 18.0% of the auto lending market in the fourth quarter. That's an increase over one year ago. Where is that growth coming from?
The St. Louis-based credit union makes a nice niche business out of a lease-like product.
This first session of the 2017 Credit Card Management Series provides information on the state of the current credit card market with a particular emphasis on issues critical to those competing with the largest issuers.
University of Michigan CU sees notable growth following completion of branch upgrades and generous community initiatives.
Trade lobbies and compliance consultants say it isn’t just regulations that seem frozen, and what follows the thaw?
Check out this leader table to see which credit unions beat the industry average.
As credit unions face new marketplace disruptions, it’s time to take a closer look at some traditional responses to these challenges.
Gas & Electric Credit Union in Rock Island, IL, has set the standard for transparent transactions that ensure any movement on a merger is for the members’ sake.
Cash at other financial institutions and Fed agency MBS have increased by 6.4% and 4.2%, respectively, over the past year. What else has happened inside the credit union investment portfolio?
How a Northwest credit union partners with three other credit unions and a local CDFI lender to help microbusinesses prosper.