Upcoming LIVE! events on CUtv.CreditUnions.com

Go Green! Protect the Environment & Your Bottom Line Just a few short years ago, the buzz was all about going green."Then the bottom fell out of the economy, and everyone's focus shifted to saving green."

Optimizing Your Card Portfolio in a post-CARD Act World In a post-CARD Act environment, all credit union credit card issuers need to understand their card program’s performance. With as many as one in five programs losing money, the need for action has never been more urgent.

10 for ’10: Key Auto Loan Growth Strategies for a New Decade As credit unions build upon their success in the auto lending market, there is no one strategy that will work for every institution. This CUtv event compiles 10 of the best strategies we think will help credit unions drive success in 2010.

Born to be credit union members? Why reaching Latino families is vital now! The Hispanic Opportunity has been a focal point of expansion discussions for several years now, but many credit unions are still wrestling with how to best serve this widely diverse population and have not yet realized the full potential of the market. This webinar will help you critically assess and enhance your approach to niche markets through expert speakers and real credit union examples.

Retaining Your Best Call Center Reps - Strategies to Reduce Attrition The call center is often thought of as the heart of the credit union, and as remote service usage increases, the call center may even be your busiest branch. But how do you retain the best call center representatives to ensure consistent, superior member service? Professional training, career development, and alternative workforce arrangements improve attrition rates and member service.

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