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The Good, the Bad, and the Ugly: Auto Lending Trends in the Third Quarter
In what has been a difficult year for credit union auto lending, most of the trends have been bad and ugly but dig a little deeper and there is good news to be found.
69 Reads
Tags :   Auto , Lending , New Auto , Used Auto , Market Share
Reversing a Negative Growth Trend in 2008, Opportunity in 2009
With the book closed on 2008, this article sheds some light on a critical industry growth trend that reversed its slide during the second half of the year.
72 Reads - Avg. Rating
Tags :   Financial Performance , Growth , Members
Enhanced Money Management: How to Assist with Members' New Year Goals
As this year starts on a wave of economic uncertainty, it is clear that members are looking to their credit union for guidance and assistance.
31 Reads
Tags :   Financial Performance , Internet Strategies , Delivery Channels , Bill Pay , Home Banking , Members , Branding , Email , Shares , Online
Looking Bad With a One-Time Hit
In the short-term, Mountain America's ROA plunges but the merger that caused it looks like a long-term winner.
36 Reads
Tags :   Financial Performance , Strategy , ROA , Net Income , Growth , Capital , Mergers
Call Centers - A Strategic Asset for Your CU
High performing call centers that are aligned with the goals of the organization look at performance metrics in three areas: service performance, call quality and sales productivity.
872 Reads - Avg. Rating - Comments (2)
Tags :   Delivery Channels , Strategy , HR , Operating Expense , Members , Wallet Share , Branding , Call Center
Money Market Accounts Drive Share Growth
Members are seeking money market accounts to strike a balance between rates and liquidity.
324 Reads - Avg. Rating
Tags :   Financial Performance , Deposit Strategies , Rates , Balance , Growth , Yield , Shares , Money Market
Five Leading Questions to Help You Develop a Holistic Delivery Network
Does your credit union have a multi-pronged delivery approach? Knowing how members access the credit union and why they choose their preferred channels will help your MSRs and agents respond appropriately in a variety of sales situations.
478 Reads - Avg. Rating
Tags :   Deposit Strategies , Delivery Channels , Strategy , Members , Wallet Share , Branding , Remote Deposit , Branching , Call Center , Web Site
Consumer Payment Trends Favor Plastic Payment Methods
As check volume drops off, what method of payment are consumers now using to make their payments?
397 Reads
Tags :   Payment Systems , Deposit Strategies , Technology , Balance , Credit Card , Debit , Contactless , Growth
Local Footprints Affected by Monster Bank Mergers
Turmoil in the financial world can churn up deposits as consumers transfer funds to minimize losses or liquidate investments. Other influencing factors include mergers and failures in the financial industry. These shake-ups can have lasting regional consequences.
362 Reads - Avg. Rating
Tags :   Deposit Strategies , Delivery Channels , Wallet Share , Branching , Mergers
Don't Stand on the Sidelines
A CEO offers advice from the trenches on helping members in a struggling local economy.
401 Reads
Tags :   Marketing , Deposit Strategies , Strategy , Net Income , Growth , Efficiency , Members
More
The Good, the Bad, and the Ugly: Auto Lending Trends in the Third Quarter
In what has been a difficult year for credit union auto lending, most of the trends have been bad and ugly but dig a little deeper and there is good news to be found.
69 Reads
Tags :   Auto , Lending , New Auto , Used Auto , Market Share
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98 Reads
Tags :   Auto
Serve More Members while Wisely Growing your Auto Portfolio: Insurance and Integrated LOS Automation
With many major banks and lenders pulling out of prime lending, credit unions are now poised for solid growth and have the opportunity to serve even more members.
253 Reads - Avg. Rating - Comments (4)
Tags :   Auto , Lending , New Auto , Used Auto , Leasing
Happy trails for auto buyers? Yes, thanks to the guys in the White Hats.
Tight liquidity is putting obstacles in the path of car buyers. With the continuing market dislocation, a large number of financial institutions have tightened their credit standards so much that even very creditworthy borrowers are being left in the dust.
443 Reads - Comments (1)
Tags :   Auto , Lending , New Auto , Used Auto , Loans
Credit Unions Go Green To Grow Market Share
It’s not news that the auto retailing industry is going green: more than eight hundred dealerships nationwide have joined the Environmental Protection Agency’s Energy Star Small Business Network.
410 Reads
Tags :   Auto , Lending , Dealer Relationship Management
More
Business Continuity: 3 Keys to a Successful Program
The value of a robust business continuity program increases dramatically with the complexity of the business. Creating a program that has ongoing value to the entire business, developing a process that is accessible and simple to follow and designing a testing program that is sustainable are the keys to creating a viable business continuity program.
283 Reads - Avg. Rating - Comments (1)
Tags :   Strategy , Technology , Data Processing , Business Continuity
The Ultimate Test…Managing Business Continuity through Katrina & Gustav
Disaster recovery plans are vital, living documents always up for refinement, as the nation’s credit unions learn from their service interruptions, large and small, man-made or from Mother Nature’s remarkable fury.
204 Reads - Avg. Rating
Tags :   Strategy , Technology , Data Processing , Business Continuity
As Banks and Large Lenders Scale Back and Exit Indirect Lending, Credit Unions Can Capitalize Through Software Automation
While most sectors are feeling the bite of sharp declines in home and auto sales across the country, credit unions and CUSOs are faring better than many of their larger lending counterparts.
489 Reads