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Deposits & Payments

Visit Deposits & Payments for credit union tested and approved methods to increase usage of checking accounts, credit cards, bill pay, and more. There’s also loads of advice on how to create the best programs for the credit union and its members.

By Ian Melhorn | Nov. 21, 2017

Find out which states posted the highest credit card penetration with this interactive map.

By Rebecca Wessler | Nov. 20, 2017

Four can’t-miss data points this week on CreditUnions.com.

By Liz Furman | Nov. 15, 2017

SEGs and local businesses help credit unions capture IRA and Keough balances.

By Rebecca Wessler | Nov. 13, 2017

Five can’t-miss data points this week on CreditUnions.com.

By Elan Financial Services | Nov. 13, 2017

A layered, comprehensive approach is the key to delivering peace of mind.

Learn more about two channels of non-member deposits.

By Timothy Kolk | Nov. 13, 2017

A razor-sharp focus on four areas of credit card lending helps credit unions operate a program that supports critical priorities, provides income, and deepens member relationships.

By Rebecca Wessler | Nov. 6, 2017

Five can’t-miss data points this week on CreditUnions.com.

By Erik Payne | Nov. 2, 2017

Soon, Facebook Messenger may become the hub for everything.

By Rebecca Wessler | Oct. 30, 2017

Five can’t-miss data points this week on CreditUnions.com.

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By Erik Payne | Oct. 25, 2017

Plus, new insights on millennials and why the checking account needs to change.

By Erik Payne | Oct. 23, 2017

AI is already affecting businesses and consumers, but what will its impacts be long-term?

By Maya Neuman | Oct. 17, 2017

This millennial wants plastic with the right mix of rewards, security, and budgeting tools.

By Erik Payne | Oct. 12, 2017

Benefits and barriers to a society built on ‘cashlessness.’

By Rebecca Wessler | Oct. 10, 2017

Four can't-miss data points featured this week on CreditUnions.com.

By Erik Payne | Oct. 9, 2017

Credit unions in California and Washington offer best practices for responding to breaches and reissuing cards.

By Callahan & Associates, Inc. | Sept. 18, 2017

This second session of the 2017 Credit Card Management Series helps viewers enable meaningful conversations around program management needs and priorities, and allow card managers to effectively advocate for their program's needs.

By Rebecca Wessler | Sept. 18, 2017

Five can't-miss data points featured this week on CreditUnions.com.

By Erik Payne | Sept. 18, 2017

MSUFCU looks inward to identify sticky products and save members millions.

By Jay Johnson | Sept. 18, 2017

Interchange income at credit unions swaps places with punitive fees as a growing driver of industry revenue.

By Erik Payne | Sept. 13, 2017

Three takeaways from day three of Finovate.

By Erik Payne | Sept. 12, 2017

Three takeaways from day two of Finovate Fall 2017.

By Erik Payne | Sept. 11, 2017

Callahan’s millennials weigh in on Debitize, a service that promises to make a credit card act like a debit card.

By Rebecca Wessler | Sept. 11, 2017

Five can't-miss data points featured this week on CreditUnions.com.

By SWBC | Sept. 11, 2017

Flexible, scalable technology helps the credit union and members succeed, and it must be intuitively easy to use.

By Vantiv | Sept. 11, 2017

Experts with the new skill sets are the necessary partners to succeed in today’s competitive environment, delivering knowledge and service.

By Elan Financial Services | Sept. 11, 2017

A focus on growing the credit card portfolio can yield growth among multiple loan touch points.

By Marc Rapport | Sept. 11, 2017

Credit unions can now offer speedier payments, but even those that don’t offer same-day settlements need to take note.

Five ways to join in with the advances industry and government stakeholders are putting in place.

By PSCU | Sept. 11, 2017

Still sticky after all these years, online bill pay is a workhorse for member engagement. Here are five ways to make it stickier.

By Marc Rapport | Sept. 11, 2017

Credit unions are seeing a generational shift in how money flows in and out of the institution, but it’s a process more than a pitfall.

By Erik Payne | Sept. 11, 2017

InFirst FCU’s rewards card takes a move from Costco’s playbook and offers a rich deal.

By Erik Payne | Sept. 11, 2017

Branch design. Added security. Multiple touch points. Financial Horizons and Lake Trust share tricks to navigate on-demand card programs.

By Liz Furman | Sept. 11, 2017

Do delinquencies and charge-offs suggest the economic recovery faces extinction?

By Marc Rapport | Sept. 4, 2017

American 1 Credit Union provides a template for raising awareness and working with others to protect members and its own coffers.

By Greg Gonsalves | Sept. 1, 2017

At second quarter, annual credit card balance growth has hit its highest rate in the past 11 quarters.

By Greg Gonsalves | Sept. 1, 2017

Strong share growth at U.S. credit unions continued into the second quarter of 2017.

By Liz Furman | Sept. 1, 2017

Hawaiian credit unions are performing well in mortgage, auto loans, and regular savings products; however, financial cooperatives in the Aloha State have an opportunity to increase members relationships further via loans and long-term saving products.

By Callahan & Associates | Aug. 28, 2017

This must-attend quarterly event for credit union leaders covers performance trends, industry success stories, and areas of opportunity.

By Erik Payne | Aug. 28, 2017

Monthly specials at an Oregon credit union attract deposits and increase community awareness.

By Marc Rapport | Aug. 28, 2017

Interest on loans drive the income train, but other revenue streams are steaming along.

By Rebecca Wessler | Aug. 25, 2017

Five can't-miss data points featured this week on CreditUnions.com.

By Erik Payne | Aug. 23, 2017

Member, first mortgage, and share growth. How did credit unions perform in the second quarter?

By Marc Rapport | Aug. 14, 2017

Family Savings staff — with help from law enforcement and cooperative retailers — brought a fraud case to a quick resolution.

By Erik Payne | Aug. 1, 2017

These cooperatives serve the financial and the spiritual needs of members.

By Erik Payne | July 31, 2017

Need-to-know information for any credit union launching this card product.

By Rebecca Wessler | July 31, 2017

Five can't-miss data points featured this week on CreditUnions.com.

By Meghan Sink | July 27, 2017

This generation has other long-term goals when it comes to their finances.

By Rebecca Wessler | July 17, 2017

Five can't-miss data points featured this week on CreditUnions.com.

By Maya Neuman | July 17, 2017

Credit card lending among credit unions is growing and reaching more members. To develop a successful credit card program at your credit union, pay attention to these key metrics.

By Meghan Sink | July 13, 2017

Millennials payment preferences, third-party payment apps, and how credit unions should capitalize off the two.

By Marc Rapport | July 11, 2017

A new app is helping California Credit Union build $10 million a month in remote deposit volume for business services.

By Aman Johal | July 1, 2017

Credit card lending is on the rise at the nation's credit unions.

By Aman Johal | July 1, 2017

For the 10th consecutive quarter, credit unions increased share balances. Share balances increased a record-breaking 8.4% and neared $1.2 trillion in the first quarter of 2017.

By Ian Melhorn | July 1, 2017

There are three times the number of credit unions than banks in Idaho, and members are making the most of the credit union movement. Idaho credit unions post the third-best performance among all 50 states for member, asset, loan, and share growth.

By PSCU | June 5, 2017

The ability to provide a feature-rich and frictionless experience is imperative to keeping and attracting members.

By Callahan & Associates | May 25, 2017

This must-attend quarterly event for credit union leaders covers performance trends, industry success stories, and areas of opportunity.

By Erik Payne | May 24, 2017

Shares, loans, and full-time employee growth. How did credit unions perform in first quarter?

By Rebecca Wessler | May 22, 2017

Five can't-miss data points featured this week on CreditUnions.com.

By Erik Payne | May 22, 2017

Community Choice has given back more than $6 million in credits and rebates in four years and is the primary financial institution for nearly 70% of members.

By Elan Financial Services | May 8, 2017

New tools add safety and reliability on the road or down the street for consumers making purchases with their credit union credit cards.

By Sam Taft | May 8, 2017

Credit unions lent $461.2 billion throughout 2016, surpassing 2015 totals by 12.3%. See how top, middle, and lagging performers differed.

By Maya Neuman | May 2, 2017

For Long Beach Firemen’s Credit Union, real estate lending is driving its average member relationship.

By Liz Furman | May 1, 2017

Use this strategy from Granite to take your MMAs from sedimentary to igneous.

By Callahan & Associates, Inc. | April 28, 2017

This first session of the 2017 Credit Card Management Series provides information on the state of the current credit card market with a particular emphasis on issues critical to those competing with the largest issuers.

By Ian Melhorn | April 17, 2017

Core deposits at credit unions surpassed $800 billion at year-end. Which shares underpinned this growth?

By Rebecca Wessler | April 17, 2017

Four can't-miss data points featured this week on CreditUnions.com.

By Randy Karnes | April 11, 2017

I hate but understand the 'I wish this practice would just die' movements.

By Callahan & Associates | April 10, 2017

Twenty-eight graphs, charts, and maps that evaluate credit union performance in the fourth quarter of 2016.

By Marc Rapport | April 5, 2017

How to inject the credit union message into a seamless payments process, and how the merchant response to the EMV liability shift might be emerging were two hot topics at CSCU’s annual conference.

By PSCU | April 3, 2017

Adopting risk strategies to the changing threats now includes facing down card reward fraud and more.

By Greg Gonsalves | March 31, 2017

Wyoming credit unions are all about growth. These credit unions have posted some of the strongest growth rates of any state in the nation, and it appears more and more Wyomingites are selecting credit unions to be their primary financial institutions.

By Callahan & Associates, Inc. | March 23, 2017

Callahan & Associates and Jim Minge discuss how Texas Trust determined its goals, laid out its plan, and worked its 5-year strategy.

By Erik Payne | March 22, 2017

What the results of a March 2017 study tell us about the four major mobile wallet players.

By Rebecca Wessler | March 20, 2017

Five can't-miss data points featured this week on CreditUnions.com.

By Marc Rapport | March 20, 2017

The California credit union offers $5,000 to $50,000 of immediate cash availability based on the depth of member engagement with their credit union.

Non-member deposits join indirect lending, MBLs, and loan participations as liquidity strategies.

By Erik Payne | March 6, 2017

Credit Union of Southern California moved to a centralized lending environment in summer 2016. Here’s how the credit union built its team and adjusted policies.

By Ian Melhorn | March 6, 2017

The strong lending growth posted by U.S. credit unions in fourth quarter 2016 is an apt wrap-up for a successful year.

By Jon Jeffreys | March 2, 2017

This is not an indictment of large credit unions. Instead, I hope it’s a reminder to all of us of why we're here.

By SWBC | March 1, 2017

Expand your payment channels, conduct a “user journey” audit, and partner with experienced, trusted providers.

By Callahan & Associates, Inc. | Feb. 24, 2017

This must-attend quarterly event for credit union leaders covers performance trends, industry success stories, and areas of opportunity.

By Erik Payne | Feb. 22, 2017

Loans, member relationships, and sources of non-interest income. How did credit unions perform in fourth quarter?

By Erik Payne | Feb. 20, 2017

How Texas Trust’s approach to lending, technology, and convenience paved the path to asset growth.

By Callahan & Associates, Inc. | Feb. 15, 2017

Callahan & Associates and Alexa Bennett, marketing manager for Northern FCU, discuss how the credit union turned ACH data into lending gold.

By Sam Taft | Feb. 13, 2017

Credit unions originated $343.6 billion through third quarter 2016 — that's an all-time record. See which areas contributed to this double-digit year-over-year growth.

By | Feb. 6, 2017

Share balances in third quarter increased at the fastest rate since fourth quarter 2009, but the loan-to-share ratio still grew.

By Marc Rapport | Feb. 6, 2017

The Idaho credit union uses marketing, deposit, lending, and ALM strategies to increase member value.

By Greg Gonsalves | Feb. 6, 2017

If credit unions continue on their current path, will they be able to fund future loans solely through share growth?

By Michelle Parker | Jan. 23, 2017

The latest technology trends according to TMG can help credit unions stay ahead of the pack.

By Callahan & Associates, Inc. | Jan. 18, 2017

Callahan & Associates and Russ Bernardo, director of mortgage lending for Northwest Community Credit Union, discuss how the credit union combines the convenience of a credit card with the stability of a home equity loan.

By Dahna Chandler | Jan. 11, 2017

Faced with a tight budget and generous opportunity, Northern FCU looked to work smarter, not harder.

By Liz Furman | Jan. 7, 2017

Credit unions have ramped up marketing efforts and are reaping the benefits.

By Marc Rapport | Jan. 2, 2017

Five ways credit unions decided whether to deploy or defer new technologies.

By Rebecca Wessler | Jan. 2, 2017

Four can't-miss data points featured this week on CreditUnions.com.

By Sharon Simpson | Dec. 26, 2016

Five lessons in growing and improving the credit union deposit portfolio.

By Rebecca Wessler | Dec. 26, 2016

Five can't-miss data points featured this week on CreditUnions.com.

By Marc Rapport | Dec. 20, 2016

Overlooked editorial gems provide insight and inspiration for the challenges and opportunities that lay ahead in 2017.

By Sharon Simpson | Dec. 19, 2016

University Credit Union in Orono, ME, creates new positions and titles to streamline its lending environment.

By Michelle Parker | Dec. 19, 2016

A surge in deposits helps prepare the books for interest rate increases.

By Callahan & Associates | Dec. 12, 2016

A monthly collection of Callahan content that, together, addresses a single topic from a variety of perspectives.

By Callahan & Associates | Dec. 1, 2016

Real comments from online review sites to inform strategies, policies, and practices.

By Callahan & Associates | Dec. 1, 2016

Twenty-eight graphs, charts, and maps that evaluate credit union performance in the third quarter of 2016.

By Michelle Parker | Dec. 1, 2016

Besting national averages across various penetration and efficiency rates, financial cooperatives in the Keystone State are efficiently serving members and expanding books of business with their current staffing models.

By Liz Furman | Nov. 30, 2016

Credit union asset, loan, share, and member growth were strong in the third quarter of 2016, both for the industry and on a state-by-state level.

By Callahan & Associates | Nov. 28, 2016

Core deposits have accounted for the bulk of share growth in 2016. Learn about past performance while waiting for third quarter numbers.

By Rebecca Wessler | Nov. 28, 2016

Five can't-miss data points featured this week on CreditUnions.com.

By Marc Rapport | Nov. 28, 2016

The Memphis credit union has improved retention, electronic services, and accounts per household by delivering the right messages to the right members.

By Callahan & Associates | Nov. 21, 2016

The credit union's checking account for members with sub-600 credit scores provides a needed member benefit while also mitigating risk.

By Callahan & Associates, Inc. | Nov. 18, 2016

This must-attend quarterly event for credit union leaders covers performance trends, industry success stories, and areas of opportunity.

By Erik Payne | Nov. 17, 2016

Shares, member business loans, and the fallout from the Wells Fargo scandal. How did credit unions perform in the third quarter?

By Elan Financial Services | Nov. 14, 2016

A credit card relationship with members enhances the bottom line and deepens overall engagement.

By Callahan & Associates | Nov. 11, 2016

A monthly collection of Callahan content that, together, addresses a single topic from a variety of perspectives.

By Marc Rapport | Nov. 9, 2016

Omnichannel integration is the secret sauce for lowering digital account abandonment rates.

By PSCU | Nov. 7, 2016

Credit unions can invest in the startups and serve the end users.

By Sam Taft | Nov. 7, 2016

Check out how the credit union loan portfolio fared in the first six months of 2016.

By Erik Payne | Nov. 1, 2016

Conversions, barriers, and a 2017 outlook.

By Callahan & Associates | Oct. 31, 2016

Twenty-eight graphs, charts, and maps that evaluate credit union performance in the second quarter of 2016.

By Erik Payne | Oct. 28, 2016

How the Wyoming institution takes in stride the booms and busts of a mineral-based economy.

By Marc Rapport | Oct. 26, 2016

Automation techniques that put Big Data to work powers multiple solutions highlighted around the annual Las Vegas payments solutions fest.

By Russ Bernardo | Oct. 24, 2016

How Northwest Community Credit Union created a home equity product that offers members the last home loan for which they’ll ever need to apply.

By Marc Rapport | Oct. 20, 2016

First of three-phase implementation goes smoothly as the venerable ACH Network ramps up payments speed.

By Rebecca Wessler | Oct. 18, 2016

This quarter, Credit Union Strategy & Performance is all about showing off successes and looking forward to the future.

By Liz Furman | Oct. 18, 2016

The Loan Star State has the highest number of credit unions at 475, and its stellar growth and member metrics evokes the saying “Don’t mess with Texas.”

By Callahan & Associates, Inc. | Oct. 12, 2016

Callahan & Associates and Gene Pelham discuss how Rogue identified the opportunity in a high-yield loyalty program, how it determined the parameters of the program, how it positions the program, and what it expects from 2017 and beyond.

By Chris Howard | Oct. 11, 2016

Blockchain technology has the promise to introduce unprecedented control and security in the payments world, but do credit unions care, and should they?

Partner Perspective
Who Cares About Digital?

By Alogent | Oct. 3, 2016

Account opening action is still mostly in the branches.

By Callahan & Associates | Sept. 28, 2016

A monthly collection of Callahan content that, together, addresses a single topic from a variety of perspectives.

By Erik Payne | Sept. 26, 2016

A checking account with risk-mitigating features keeps Langley FCU’s losses at just 7% of its income.

By Erik Payne | Sept. 14, 2016

The millennial-loved payments app turns to traditional advertising for the first time.

By Card Services for Credit Unions | Sept. 12, 2016

A new multi-channel alert system provides immediate paybacks for CSCU credit card clients.

By Rebecca Wessler | Sept. 12, 2016

Five can't-miss data points featured this week on CreditUnions.com.

By Elan Financial Services | Sept. 12, 2016

Credit unions should provide as many mobile solutions to their cardmembers as reasonably possible while watching for new innovations to emerge.

By Erik Payne | Sept. 12, 2016

Listerhill Credit Union is among the financial institutions questioning the protective benefits of EMV and asking “what’s the rush?” to shift.

By Marc Rapport | Sept. 12, 2016

The Iowa credit union used card chip deployment to realign vendor relationships across its payments processes.

By SWBC | Sept. 12, 2016

Automating processes by the batch saves time, effort, and money while increasing accuracy and reducing member visits to the branch.

By Michelle Parker | Sept. 12, 2016

In July 2016, Callahan & Associates surveyed 170 credit union executives from 40 states to gain insight into their current and emerging sources of non-interest income.

By Rebecca Wessler | Sept. 6, 2016

Five data points from this week on CreditUnions.com.

By Stephanie Clark | Sept. 4, 2016

Credit unions are serving members better than ever before, and these three graphs show just how much ground the cooperative industry has gained.

By Callahan & Associates, Inc. | Aug. 25, 2016

This must-attend quarterly event for credit union leaders covers performance trends, industry success stories, and areas of opportunity.

By Erik Payne | Aug. 23, 2016

Second quarter performance data tells a positive story: member growth has never been stronger, the loan faucet is still flowing, and credit unions are well-positioned from an interest rate risk perspective.

By Liz Furman | Aug. 22, 2016

Loans surpassed $800 billon in the first three months of the year. Here’s how to make sure the industry's growing portfolio stays strong.

By Sam Taft | Aug. 22, 2016

Growth percentiles in major lending categories highlight opportunity and success in the credit union loan portfolio.

By Ted Goldwyn | Aug. 8, 2016

Rogue Credit Union beats the market and its peer averages with an ownership savings account.

By Rebecca Wessler | July 18, 2016

This week, CreditUnions.com compares and contrasts the different strategies credit unions are using to build their credit card portfolios.

By Marc Rapport | July 11, 2016

Mobile banking adoption lag? SWBC panelists describe their yen for mobile integration combined with financial education.

By Callahan & Associates | July 4, 2016

Twenty-eight graphs, charts, and maps that evaluate credit union performance in the first quarter of 2016.

By Marc Rapport | June 30, 2016

Future shock, building a credit union blockchain, and a sustainable initiative to create credit union awareness were all topics at America’s Credit Union Conference.

By Callahan & Associates, Inc. | June 24, 2016

In this session, credit card expert Tim Kolk explores how to segment a credit union's member base and ensure card products are designed to appeal to individual segments.

By Callahan & Associates | June 15, 2016

Seeing low levels of financial resiliency, the California-based institution created products to help members meet their short-, medium-, and long-term goals.

By Marc Rapport | June 9, 2016

PSCU reports “a couple hundred thousand dollars” in saved chargebacks already as the big card brands prepare solutions to perceptions of chip card speed trap.

By Liz Furman | May 30, 2016

Low oil prices can seem great at the pump, but some states are feeling the pinch.

By Callahan & Associates | May 24, 2016

Learn how credit unions performed in first quarter 2016 and find new opportunities in today's economic environment.

By Michelle Parker | May 18, 2016

Amid an industry trend of strong share growth, one credit union’s community partnership helps it stand out.

By Marc Rapport | May 18, 2016

Credit unions again set new marks in major measurements of industry strength, and Callahan's Trendwatch webinar has the details.

By Marc Rapport | May 9, 2016

CAHP Credit Union underpins loan growth by building rapport with peace officers across the Golden State.

By Elan Financial Services | May 9, 2016

One size doesn't fit all. Providing an extensive credit card product suite can enhance members' experiences and optimize portfolio revenue streams.

By Stephanie Clark | May 9, 2016

Credit union lending reached a record high of $796.5 billion in 2015 as cooperatives posted year-over-year growth in every major loan category.

By Erik Payne | May 4, 2016

Takeaways from the NBPCA’s conference.

By Callahan & Associates, Inc. | May 2, 2016

The first session of the 2016 Credit Card Management Series kicks off with an overview of the state of the current credit card market with a particular emphasis on issues critical to those competing with the largest issuers.

By Erik Payne | April 30, 2016

How the Virginia-based institution introduced a culture of growth and set an ambitious goal for the end of the decade.

By Callahan & Associates | April 30, 2016

A break down of the industry’s financial performance and impact in fourth quarter 2015.

By Callahan & Associates | April 30, 2016

Which credit unions are members choosing to make their primary financial institution?

By Callahan & Associates | April 30, 2016

Virginia credit unions set records in loan originations, members, shares, loans, and much more in 2015. More members than ever are choosing Virginia credit unions as their financial institution of choice, driving up penetration metrics and average member relationships across the state.

By Erik Payne | April 25, 2016

Aptitude, attitude, and opportunity have helped Leaders Credit Union develop a team of call center cross-sell superstars.

By Sam Taft | April 19, 2016

Credit unions must continue to build diversified income streams that strike a balance between profit and purpose.

By Susan Levi Wallach | April 18, 2016

How an Iowa credit union increased its interchange revenue by 41% over four years.

By Marc Rapport | April 18, 2016

A debit payback program at Warren FCU builds member interest and non-interest income.

By Rebecca Wessler | April 11, 2016

This week, CreditUnions.com gets in the spring cleaning spirit by featuring articles and graphics on how credit unions are simplifying operations, paring down documents, and closing inactive checking accounts.

By Marc Rapport | April 11, 2016

Belvoir Federal Credit Union’s tech specialists have developed an automated escheatment system to swiftly clean up old accounts.

By Erik Payne | April 11, 2016

A monthly fee at CommonWealth One FCU has helped the credit union encourage higher checking account balances and close inactive accounts.

By Sam Taft | April 1, 2016

At year-end 2015, see which credit unions lead the way in six key cooperative metrics.

By Liz Furman | March 29, 2016

The NCAA tournament is down to the Final Four, and regional credit union performance data from Callahan & Associates has predicted the winner.

Safe, liquid investments drive year-end "window dressing" as Feds act on long-awaited rate increase.

By Marc Rapport | March 17, 2016

Six months after the liability shift for non-chip cards, the dust is far from settled over EMV implementation, availability, and effectiveness.

By Erik Payne | March 14, 2016

After only a few years, two new offices in Washington, DC, are responsible for 60% of the mortgage loan growth recorded by United Nations Federal Credit Union.

By Dahna Chandler | March 7, 2016

By turning a longstanding credit model on its head, BECU repriced $100 million in loans in 2015.

By SWBC | March 7, 2016

A solid indirect payment solution can lead to strong relationships with new borrowers and multiple potential income streams.

By CU Direct | March 7, 2016

Five ways to preserve and grow a base of borrowers in the face of mounting competition.

By Elan Financial Services | March 7, 2016

Learning culture, adaptive underwriting, minimizing disruptions are all part of a successful, profitable card operation.

By Stephanie Clark | March 7, 2016

Before year-end data closes the books on 2015, take a look at these successes in the credit union loan portfolio.

By Rebecca Wessler | March 7, 2016

This week, CreditUnions.com profiles a number of credit unions that are making lending more convenient for members.

By Marc Rapport | Feb. 22, 2016

Mountain America Credit Union is a veteran user of cash management analytics, but it’s still learning how to optimize its understanding of and confidence in the system.

By Callahan & Associates | Feb. 19, 2016

Learn how credit unions performed in fourth quarter 2015 and find new opportunities in today's economic environment.

By Erik Payne | Feb. 17, 2016

Fourth quarter performance data showcases a milestone year, with growing momentum for credit unions and unprecedented value being generated among their membership.

By Sam Taft | Feb. 15, 2016

How much money did credit unions lend in 2015? How much loan interest did credit unions return to members? How many institutions offered financial education? All that and more in this year's report.

By Marc Rapport | Feb. 8, 2016

A big Indiana credit union offers high rates to savers while a small Virginia credit union charges ahead with a community charter.

By Sam Taft | Feb. 2, 2016

Despite a red-hot lending market, credit union share balances increase through the end of the year.

By Victoria Taylor | Feb. 2, 2016

With more than 85% of the industry reporting in Callahan & Associates’ FirstLook Program, early data trends suggest another quarter of double-digit loan growth.

By Sam Taft | Feb. 1, 2016

In today’s changing and often-uncertain economic environment, balance sheet management is top-of-mind with credit union executives.

By Marc Rapport | Jan. 7, 2016

One tech startup titan calls it quits while another touts hitting scale. Internet Archive FCU and CU Wallet see very different 2016s.

By Callahan & Associates | Dec. 31, 2015

A break down of the industry’s financial performance and impact in third quarter 2015.

By Callahan & Associates | Dec. 30, 2015

Designing and properly controlling a credit card program is only worth it if this leads to developing an action oriented and high ROI marketing plan for the business.

By Callahan & Associates | Dec. 30, 2015

Credit card programs are obviously different from all other loan products: they provide open and available credit lines for many years, to be drawn at the cardholder’s discretion, while being completely unsecured.

By Callahan & Associates | Dec. 30, 2015

If one area of credit card product design has changed more than any other over the past few years, it is most certainly the structure and value of loyalty and rewards programs.

By Callahan & Associates | Dec. 30, 2015

The session will include a tutorial on how to develop a profit and loss statement as well as instruction on how to identify what information you need and where to find it.

By Rebecca Wessler | Dec. 28, 2015

This week, CreditUnions.com runs down some of the most actionable content from 2015. Use these programs and initiatives to provide a creative spark in 2016.

By Marc Rapport | Dec. 17, 2015

Credit unions, processors say it’s too early to agree with gloomy take on digital wallet’s performance.

By Elan Financial Services | Nov. 30, 2015

What are common compliance pitfalls a credit union can fall into?

By Callahan & Associates, Inc. | Nov. 23, 2015

Learn how credit unions performed in third quarter 2015 and find new opportunities in today's economic environment.

By Ted Goldwyn | Nov. 23, 2015

How Dupaco’s individual development account and broader network of support helps those in need build a solid financial foundation.

By Stephanie Clark | Nov. 18, 2015

Learn by how much the industry has increased its asset base, loans, shares, member relationships, and more.

By Rebecca Wessler | Nov. 18, 2015

Third quarter performance data showcases credit union successes in lending and shares.

By Rebecca Wessler | Nov. 9, 2015

As the business model of credit unions evolves, leaders must decide how to allocate resources and where to invest time, money, and people.

By Sharon Simpson | Nov. 9, 2015

Communication and a shared perspective allow this consortium to gain efficiencies in areas that are scalable and manageable with clear metrics and service level agreements.

By Timothy Kolk | Nov. 9, 2015

There are three broad credit card management options that carry their own advantages and considerations.

By Aaron Pugh | Oct. 28, 2015

Credit unions are exceeding goals and breaking records quarter after quarter. In such an ideal environment, why are some still looking for the next challenge?

By Sharon Simpson | Oct. 28, 2015

Members of this Grand Canyon State cooperative are giving new identity authentication options the thumbs-up.

By Marc Rapport | Oct. 28, 2015

My plastic is now from a big bank, and that might matter to credit unions.

By Marc Rapport | Oct. 26, 2015

First Tech goes first in facial authentication pilot with MasterCard.

By PSCU | Oct. 5, 2015

How the right data analytics can empower credit unions to target members with offers that offer timeliness and real value.

By Elan Financial Services | Oct. 5, 2015

A key to success with a credit card program is a strong cardmember lifecycle marketing strategy.

By Marc Rapport | Oct. 1, 2015

Credit union card processors say conversion process is well underway, and don’t call it a deadline.

By Erik Payne | Sept. 30, 2015

Will the rise of contactless and mobile payments threaten the prevalence of cash?

By Erik Payne | Sept. 28, 2015

HSAs help Elements Financial deepen relationships with select employer groups and improve the financial health of its membership base.

By Ted Goldwyn | Sept. 28, 2015

A Colorado credit union’s popular CD special drew in $80 million as well as rate chasers looking for a good deal during bad times.

By E.C. Harrison | Sept. 28, 2015

An account that pays members up to $200 a year in merchant rebates plus unlimited cash back rewards on signature-based debit card transactions has helped members at One Nevada ease into new checking options.

By Marc Rapport | Sept. 28, 2015

Credit unions have found these creative strategies help raise deposits and fund lending, among other objectives.

By Rebecca Wessler | Sept. 28, 2015

The industry is posting record lending growth, and credit unions are increasing deposits to even out the balance sheet. See how this week on CreditUnions.com.

By Marc Rapport | Sept. 14, 2015

The first phase of NACHA’s plan to open new daily payment windows is now a year out and approaching fast.

By SWBC | Sept. 14, 2015

In a day and age when cyber security is of utmost concern, how can expanding your payment acceptance capabilities protect both you and your borrowers?

By Fiserv | Sept. 14, 2015

Comprehensive, dynamic practices and processes bring card holder and issuer together to combat growing fraud threat.

By Ted Goldwyn | Sept. 14, 2015

Navy Federal offers the newest solutions in mobile wallets and shares how smaller credit unions can, too.

By Marc Rapport | Sept. 14, 2015

A Virginia credit union uses card analytics and a new app to catch members’ interest.

By Alogent | Sept. 14, 2015

Providing payments transaction tools in a format millennials crave will make your credit union a top candidate for these “virtual” bankers.

By Rebecca Wessler | Sept. 14, 2015

Whether it's implementing a mobile wallet or developing a risk-based pricing strategy for a card product, credit unions must be ready to evolve to keep up in today's rapidly changing payments space.

By Daniel Wang | Aug. 28, 2015

Share growth at credit unions has reached a significant milestone.

By Marc Rapport | Aug. 27, 2015

No hoax here. The search giant and mobile mogul are set to launch their answer to Apple Pay.

By Stephanie Clark | Aug. 26, 2015

Lending activity at America’s credit unions suggests members are making cooperatives their financial institution of choice.

By Erik Payne | Aug. 19, 2015

Second quarter performance data showcases current and future areas of growth for credit unions, including loans, shares, and variety of income.

By Aaron Pugh | Aug. 17, 2015

Open ears, open doors, and a blank slate for new product design all helped Listerhill tailor its appeal to a young adult market.

By Marc Rapport | Aug. 13, 2015

Tracking firm reports a decline in consumer use while credit union processors say they’re seeing increasing adoption.

By Marc Rapport | July 13, 2015

Pre-launch marketing, follow-up surveys, and individual attention are ingredients in the not-so-secret sauce for success.

By Erik Payne | July 9, 2015

With the introduction of peer-to-peer payments, Facebook makes a plea for handling its users’ money.

By Aaron Pugh | July 1, 2015

Greater Nevada shares seven changes it has made over the past decade that have helped it succeed, no matter how the dice roll.

By Callahan & Associates | June 29, 2015

A break down of the industry’s financial performance and impact in 1Q 2015.

By Erik Payne | June 24, 2015

In an effort to shore up its incessant losses, the USPS has a plan to offer financial services to the unbanked and underbanked.

By Marc Rapport | June 8, 2015

Product meets marketing meets members in this small-town credit union that delivers high-tech solutions.

By Aaron Pugh | June 1, 2015

Generations Community explains a three-pronged plan to catch members early and help them invest for life.

By Marc Rapport | May 29, 2015

Opportunity, challenges seen in same-day settlement as Fed calls for comments on its plan to adopt new NACHA rules.

By Marc Rapport | May 28, 2015

After big fine on big bank, bureau’s blanket probe of credit union core processor NSF settings raises eyebrows and call for self-examination.

By Aaron Pugh | May 27, 2015

A new ad from Simple throws down the gauntlet for thinking about financial services not as commodities but as tools for a better life.

By Marc Rapport | May 21, 2015

Preparation, speculation underway as same-day settlement gets green light on nation’s largest payment rail.

By Sam Taft | May 12, 2015

The Indiana credit union increased auto loans 39% over last year.

By Elan Financial Services | May 11, 2015

By implementing some best practices below, your credit union can be well prepared to respond to inevitable fraud breaches in the years ahead.

By Aaron Pugh | May 8, 2015

What do dogs, iTunes, and road trips have to do with credit unions? More than you might think.

By Marc Rapport | May 6, 2015

Retailer’s Apple Pay play leads to predictions of competitor’s death that some say are premature.

By Marc Rapport | April 23, 2015

When it comes to payment rails, ACH is so big it’s almost taken for granted, like electricity. Work is underway to keep it from becoming the third rail.

By Aaron Pugh | April 13, 2015

With more than 7 million potential members to reach and nearly 887,000 current members to stay connected to, BECU isn’t just building a brand, it’s building a beacon.

By Alix Patterson | April 8, 2015

The Massachusetts credit union turns its debit card 90 degrees to improve functionality and impress the user.

By Callahan & Associates | April 7, 2015

A break down of the industry’s financial performance and impact in 4Q 2014.

By Marc Rapport | April 2, 2015

Reports show feds quietly raising bar on security and noting demographic differences in mobile banking and payments.

By Suzanne McGann | March 31, 2015

As a way to get rich quick, fraudsters are using payment card skimming devices to target the financial services industry.

By Marc Rapport | March 30, 2015

Credit Union of America’s mobile app rollout in September 2013 made it one of the first financial institutions in the country to offer a digital safety switch.

By Erik Payne | March 25, 2015

Innovative banking companies are turning heads. Credit unions can, too.

By Andrew Bolton | March 23, 2015

Is the credit union footprint shrinking? Find out in this infographic.

By Marc Rapport | March 19, 2015

No fraud, no hurry for credit unions are takeaways from the latest scuttle on the Apple Pay watch.

By Marc Rapport | March 16, 2015

A Texas credit union uses its prepaid debit card to provide lower-income members with access to affordable, multi-channel service.

By Marc Rapport | March 16, 2015

A first adopter and two other leaders explain the best ways to deploy security-laden chip cards as the liability shift nears.

By Marc Rapport | March 16, 2015

How Preferred Credit Union used a one-two punch of high-tech segmenting and low-tech mailing to double its debit ROI.

By Rebecca Wessler | March 16, 2015

Explore the many ways to run a successful card program. Credit, debit, prepaids, rewards, segmentation, industry data, and more — this week on CreditUnions.com.

By Callahan & Associates, Inc. | March 9, 2015

Interra Credit Union discusses a short-term 2% CD it used to test the waters for deposits.

By Callahan & Associates, Inc. | March 9, 2015

Interra's Chief Strategy Officer discusses a 2% CD the credit union used to increase deposits.

By Marc Rapport | March 9, 2015

Digital Federal Credit Union has been building member loyalty with direct deposit early paydays.

By E.C. Harrison | March 9, 2015

A single checking account with automatically applied tiered benefits helps San Francisco Federal Credit Union reach 1,000 new account holders.

By Rebecca Wessler | March 9, 2015

This week, CreditUnions.com explores how today’s cooperative financial institution balances risk, perks, and member benefits.

By Andrew Bolton | March 3, 2015

How much money did credit unions lend in 2014? How much higher were the interest rates they offered on deposit products? How many workers did they employ? All that and more in this year's report.

By Marc Rapport | March 2, 2015

Emerging technology is addressing back-end automation and front-end security within the credit union walls.

By Elan Financial Services | March 2, 2015

Effective underwriting facilitates two primary benefits: driving profitable loan growth and engaging members.

By Sam Taft | Feb. 26, 2015

These seven charts highlight how things have changed in the past year and offer insight into what it means for credit unions moving forward.

By Andrew Bolton | Feb. 25, 2015

What credit unions stood out for their spectacular credit card growth as of Dec. 31?

By Callahan & Associates, Inc. | Feb. 23, 2015

Callahan & Associates analyzes checking account penetration data as a part of Trendwatch 4Q 2014.

By Callahan & Associates, Inc. | Feb. 23, 2015

Learn how credit unions performed in fourth quarter 2014 and find new opportunities in today's encouraging economic environment.

By Rebecca Wessler | Feb. 23, 2015

This week, CreditUnions.com offers practices, lessons, and educational resources for the men and women charged with managing the financial risks of their credit unions — the CFOs.

By Marc Rapport | Feb. 23, 2015

The $6 billion credit union’s turnkey loan participation model helps two small credit unions get back in the cards game.

By Callahan & Associates, Inc. | Feb. 18, 2015

Tim Kolk leads the introductory session of a management school for credit union card programs in 2015.

By Sam Taft | Feb. 17, 2015

Non-real estate lending picks up at the Indiana credit union.

By Janet Lee | Feb. 16, 2015

Consumers expect a seamless, real-time, consistent, and engaging experience in all their banking channels.

By Callahan & Associates, Inc. | Feb. 12, 2015

Representatives from Purdue Federal Credit Union describe their innovative My Member Perks rewards program.

By | Feb. 12, 2015

Purdue Federal Credit Union describes its successful member rewards program.

By Marc Rapport | Feb. 9, 2015

How NorthCountry FCU maximizes its investment in employees, members, and community.

By Timothy Kolk | Feb. 2, 2015

Credit card programs need constant attention to remain engaging and competitive.

Partner Perspective
What To Watch In Payments In 2015

By PSCU | Feb. 2, 2015

Retailers, interchange beneficiaries, and merchants all want to circumvent the card networks.

By Erik Payne | Feb. 2, 2015

Adoption of BCU’s Signature credit card has increased nearly 50% year-over-year. Learn how and why the Illinois cooperative is moving more card relationships to this product.

By Aaron Pugh | Feb. 2, 2015

Merchant discounts helped this Oregon credit union turn its cards into a must-have shopping accessory for state consumers.

By SWBC | Feb. 2, 2015

Borrowers will pay fees for the ability to make a payment online or over the phone. The bottom line: convenient payment options are no longer optional.

By Aaron Pugh | Feb. 2, 2015

A lower rate for in-state credit card purchases helps VSECU boost its product usage and gives members a grassroots outlet for activism.

By Rebecca Wessler | Feb. 2, 2015

This week, CreditUnions.com spotlights payments strategies designed to reward loyal and community-minded members.

By Erik Payne | Jan. 30, 2015

Four lessons from Ent and Numerica credit unions on how to run a successful member business credit card.

By Marc Rapport | Jan. 29, 2015

Fed calls for task force to study creating new, faster payments rails, while Fiserv survey finds mobile adoption accelerating on the fast track.

By Drew Grossman | Jan. 26, 2015

When indirect lending margins at Orange County’s Credit Union started to shrink, the $1.2 billion cooperative injected life into its auto portfolio with a new focus, a fresh marketing campaign, and different metrics.

By Jay Johnson | Jan. 22, 2015

A stronger economy, more reserved regulatory environment, and ever-growing public awareness are all good signs for credit union members and the nation in 2015.

By Callahan & Associates | Jan. 22, 2015

A break down of the industry’s financial performance and impact in 3Q 2014.

By Marc Rapport | Jan. 19, 2015

A review of practices that show how and why credit unions are boosting their visibility and viability.

By Drew Grossman | Jan. 12, 2015

Unpacking the takeaways from a November CD special that averaged more than $1 million per day.

By Erik Payne | Jan. 12, 2015

BCU breaks down the strategy it used to increase shares 9.8%.

By Marc Rapport | Jan. 12, 2015

This California credit union grows deposits by focusing on checking account, and loan growth among members other financial institutions rebuff.

By Aaron Pugh | Jan. 12, 2015

Whether the goal is growth or control, high-yield offerings can shape saving behaviors that benefit the member and the credit union.

By Rebecca Wessler | Jan. 12, 2015

The share growth strategies featured this week on CreditUnions.com will ensure the industry continues on its trajectory of superior financial performance and member service.

By Marc Rapport | Jan. 8, 2015

College football game a sign of things to come? Some vendors jump in, others stay on sidelines as bitcoin usage grows.

By Chip Filson | Jan. 5, 2015

First quarter is an ideal time to pay slightly above market to lock in long-term CDs and reactivate interest in money market offerings.

By Callahan & Associates | Jan. 1, 2015

A monthly collection of Callahan content that, together, addresses a single topic from a variety of perspectives.

By Marc Rapport | Dec. 29, 2014

The Apple launch and — some say — subsequent holiday fizzle helps make mobile a dominating subject in payments talk this year.

By Rebecca Wessler | Dec. 29, 2014

What articles and blogs on CreditUnions.com resonated with readers this year? Check out our annual listings this week and see.

By Marc Rapport | Dec. 24, 2014

Leading vendor execs in the credit union space say economic growth and growing competition will make for an interesting next year.

By Rebecca Wessler | Dec. 22, 2014

Which loan strategies resonated with CreditUnions.com readers this year? Find out in this top 10 countdown.

By Drew Grossman | Dec. 19, 2014

The 2014 Billing Household Survey from Fiserv highlights opportunities for credit unions to ease members' bill pay pain.

By Marc Rapport | Dec. 18, 2014

IT security experts see attacks ranging from card breaches to HELOC account wire fraud in the year ahead. Some prevention tips are included.

By Erik Payne | Dec. 17, 2014

Does the growth in mobile spending this holiday shopping season signal a new normal for the holiday retail experience?

By Marc Rapport | Dec. 15, 2014

A hub-and-spoke strategy and outbound calling are just two pieces of the strategic puzzle that Wright-Patt Credit Union pieced together for its move into a major new market.

By Marc Rapport | Dec. 4, 2014

Credit unions need not fear EMV "liability shift day" but it's time to start thinking about when to leave magnetic stripes behind.

By Erik Payne | Dec. 3, 2014

What can we learn about the shopping habits of millennials from the growth in popularity of digital gift cards?

By Fiserv | Dec. 1, 2014

Apple Pay’s impact on the market, what credit unions should consider when setting a mobile payments strategy, and benefits of an app-based mobile solutions with strong core systems integration.

By Marc Rapport | Nov. 25, 2014

Millennials are not saving, but holiday spending is up.

By Catherine Siskos | Nov. 20, 2014

Purdue Federal’s new rewards program has brought with it an unexpected windfall in deposits.

By Callahan & Associates, Inc. | Nov. 17, 2014

Callahan's quarterly Trendwatch presentation is now available. Learn how credit unions performed in 3Q14 and find new opportunities in today's encouraging economic environment.

By Erik Payne | Nov. 14, 2014

What the current environment shows about the potential success of Apple Pay and other mobile wallet apps.

By Marc Rapport | Nov. 10, 2014

The California credit union uses a range of products to help members avoid payday lenders and build their credit.

By Erik Payne | Nov. 10, 2014

The Veterans Family Fund CD from America’s Credit Union offers best practices even for institutions without military field of memberships.

By Andrew Bolton | Nov. 5, 2014

This northern Minnesota financial co-op boosted its consumer lending almost four times higher in the first nine months of 2014.

By Marc Rapport | Nov. 5, 2014

Key is using in-demand tech tools to leverage and build trusted relationships, especially with millennials.

By Marc Rapport | Nov. 4, 2014

Apple Pay has completely changed the conversation around mobile payments, and credit unions better keep an eye on … PayPal. Oh, and Android users still outnumber iPhone devotees.

By Marc Rapport | Nov. 3, 2014

Mobile banking, the regulatory burden, terror financing and even the interchange cap were fair game on opening day at Money 20/20.

By Marc Rapport | Oct. 30, 2014

Merchant coalition members cut Apple Pay out of the payments loop after hundreds of credit unions signed on.

By Callahan & Associates | Oct. 13, 2014

A break down of the industry’s financial performance and impact in 2Q 2014.

By Erik Payne | Oct. 13, 2014

Like in the classic Atari game, a solid offense is the best way to defend against outside companies coming between you and your members. The business models of these popular companies compete with credit unions, so know what makes them appealing to users and how to replicate or enhance those experiences in your own offerings.

By Erik Payne | Oct. 13, 2014

The annual Technology Priorities Survey from Callahan & Associates reveals how cooperatives are building better digital interactions with their membership, one click and tap at a time.

By Erik Payne | Oct. 13, 2014

How credit unions are using payments, loan applications, and location-based offers to build a big user experience in a small delivery channel.

By Andrew Bolton | Oct. 13, 2014

Credit unions across the United States are capturing market and expanding branch networks.

By Erik Payne | Oct. 2, 2014

The retail giant rolled out a new checking account product last week. How much of an effect will it have on credit unions?

By Drew Grossman | Sept. 29, 2014

Credit unions have increased their credit card market share nearly 50% since the recession. What can you learn from the industry’s notable performers?

By Chris Howard | Sept. 12, 2014

Compared to a 4-pound cell phone from the 1980s, an expensive mid-'90s flip phone would look great — until you saw the iPhone 6. With EMV, credit unions are being pressured to adopt technology that is obsolete.

By Marc Rapport | Sept. 12, 2014

Isis is now Softcard after a name change to avoid association with a now-infamous militant group. But the digital wallet's challenges don't end there.

By Marc Rapport | Sept. 10, 2014

Credit unions should take note that credit card companies, issuers, and other industries are rallying around the tech giant’s long-awaited payments play.

By Drew Grossman | Sept. 10, 2014

As of the third quarter, the Starbucks payment app has nearly 12 million active monthly users.

By PSCU | Sept. 8, 2014

Reduced fraud costs and member satisfaction are leading reasons to offer EMV cards ahead of the October 2015 liability shift deadline.

By Elan Financial Services | Sept. 8, 2014

Big data presents great opportunity for targeting and incentivizing members with card offers.

By FIS | Sept. 8, 2014

How EMV, smartphones, and tokenization are changing the customer experience.

By Erik Payne | Sept. 8, 2014

Through its partnership with the company, Wescom found a convenient way to offer members peer-to-peer payments.

By Timothy Kolk | Sept. 3, 2014

Tim Kolk of TRK Advisors discusses credit card program reporting strategies in this Credit Card Management School webinar.

By Janet Lee | Aug. 21, 2014

Credit unions are posting impressive results in credit card numbers, balances, and market share.

By Catherine Siskos | Aug. 12, 2014

To draw inspiration for new services, processes, and products, credit unions need to look outside the financial industry.

By Janet Lee | Aug. 11, 2014

Growth in core deposits underscores members' trust in credit unions.

By Catherine Siskos | Aug. 4, 2014

Payment holidays are popular for auto loans, but credit unions don’t want borrowers to get hooked on the privilege.

By Elan Financial Services | July 28, 2014

How companies such as Paypal, Amazon, Apple, and Google Wallet have disrupted the credit union mobile payments market.

By Callahan & Associates | July 9, 2014

A break down of the industry’s financial performance and impact in 1Q 2014.

By Callahan & Associates, Inc. | June 13, 2014

Army Aviation Center Federal Credit Union discusses its memberships need for EMV cards and the steps it took to satisfy those needs.

By Callahan & Associates | June 6, 2014

Virginia Credit Union discusses the process it recently went through to convert its credit card portfolio to EMV.

Partner Perspective
Talk "SMAC" to Engage Millennials

By PSCU | June 2, 2014

The four areas through which credit unions can and must connect to the next generation

By Erik Payne | May 29, 2014

Auto and credit card loans lead the way.

By Rebecca Wessler | May 26, 2014

Jack Daniel Employees' Credit Union helps members compare its products against competitors to achieve double-digit share and loan growth.

By Elan Financial Services | May 12, 2014

Lifecycle stage and peer group influence card members, so issuers should leverage appropriate marketing tactics that cater to the representative generation.

By Janet Lee | May 12, 2014

Balances, market share, and transaction volume are all on the rise.

By Andrew Bolton | April 3, 2014

Growth in capital, assets, and deposits helped credit unions in the Pine Tree State best industry averages in 2013.

By Andrew Bolton | March 27, 2014

Originations at financial cooperatives in the Buckeye State increased 6.7% in 2013, one of many trends that exceeded industry averages.

By Andrew Bolton | March 26, 2014

Lending, originations, revenue, and membership all show how the state’s financial cooperatives have positioned themselves for success this year.

By Callahan & Associates | March 25, 2014

Everyone knows that credit unions have advantages envied by many large banks. Many of these advantages have to do with member stability, information and affinity. This session will offer insights into how a credit union can use best-in-class information, both external and internal, to make the most of its credit card program.

By Chris Howard | March 19, 2014

On-site coverage at BAI’s Payments Connect 2014.

By Chris Howard | March 19, 2014

On-site coverage at BAI’s Payments Connect 2014.

By Callahan & Associates | March 14, 2014

Financial Partners Credit Union discusses the challenges of re-launching a credit card program after selling its portfolio a decade ago.

By Chris Howard | March 12, 2014

On-site coverage at BAI’s Payments Connect 2014.

By Elan Financial Services | March 3, 2014

Do your members consider their credit card an emergency loan product or a smart spending tool?

By Drew Grossman | Feb. 27, 2014

The Creditunions.com team descended on CUNA's GAC this week, taking notes at lectures and breakout sessions for those of you who couldn't attend. Here are a few highlights from five days in credit union wonderland.

By Erik Payne | Feb. 10, 2014

FORUM Credit Union’s relationship-based checking account clicks with its membership.

By Darrick Weeks | Feb. 7, 2014

How Wright-Patt Credit Union reorganized in the face of a changing payments landscape.

By Janet Lee | Feb. 4, 2014

Callahan’ FirstLook credit unions closed out 2013 with the highest credit card penetration and credit card loan growth since the recession began.

By Andrew Bolton | Feb. 4, 2014

Members are saving less and spending more amid the improving economy.

By Timothy Kolk | Feb. 3, 2014

When managed sensibly, credit cards can provide disproportionate returns to the credit union.

By Timothy Kolk | Feb. 3, 2014

Credit unions grew their credit card portfolios during the recession but still have plenty of opportunity to capture greater market share.

By Timothy Kolk | Feb. 3, 2014

Tim Kolk explains how the recession was "pretty good" to credit unions in regard to credit card growth.

By Aaron Pugh | Feb. 3, 2014

Young members are shying away from credit cards. Here’s why winning them back requires looking beyond the product itself.

By Erik Payne | Feb. 3, 2014

How Purdue Federal Credit Union re-engineered its credit card portfolio.

By Drew Grossman | Feb. 3, 2014

Credit unions are making plans to roll out new credit cards with EMV chip technology in advance of the shift of fraud liability in 2015.

By Sharon Simpson | Feb. 3, 2014

Advice from two executives on making a card portfolio part of your core business.

By Timothy Kolk | Feb. 3, 2014

Luck only lasts so long. That's why every credit union needs a long-term roadmap for this crucial area of its business.

By Janet Lee | Feb. 3, 2014

An at-a-glance look at credit card penetration, average balance, outstanding balances, and more.

By Rebecca Wessler | Feb. 3, 2014

This week, CreditUnions.com, is all about credit cards — who has them, who wants them, and how to make them a successful part of your core business model.

By Erik Payne | Jan. 27, 2014

First Capital Federal’s rewards program increases loyalty, deepens relationships, and gives back to members who bank with the credit union.

Follow these rules to transform card-related challenges into institutional opportunities.

By Andrew Bolton | Jan. 13, 2014

Life often hands credit unions new regulations and other lemons. Yet the cooperative system has an impressive track record of clearing these obstacles or turning them into stepping stones for new growth.

Partner Perspective
Best of 2013: Deposits & Payments

By Callahan & Associates, Inc. | Dec. 23, 2013

Self-service, card programs, and the mobile revolution were top-of-mind in 2013.

By Andrew Bolton | Dec. 13, 2013

The nation’s 6,753 credit unions posted strong financials in the third quarter, making loans at a record pace and briskly growing membership.

By Fiserv | Dec. 2, 2013

Job No. 1 at every credit union is providing individual and small business members with superior service and cost savings. But as membership grows, so do the challenges.

By Erik Payne | Nov. 14, 2013

Third quarter performance data highlights opportunities and success in the credit union industry.

By Timothy Kolk | Nov. 11, 2013

Five steps that separate the top performers and earners from the also-rans.

Partner Perspective
The Emergence Of The Omniconsumer

By Vantiv | Nov. 11, 2013

How mobile payments are defining a new consumer segment.

By Mark Reed | Nov. 11, 2013

What effects does a robust credit card portfolio have on a credit union's financial performance?

By Drew Grossman | Nov. 11, 2013

As more countries adopt chip technology in lieu of magnetic stripes, one U.S. credit union takes the plunge and changes its card technology.

By Erik Payne | Nov. 11, 2013

An Alaskan credit union boosts credit card market penetration from an unlikely source — auto loans.

By Mark Reed | Nov. 7, 2013

As consumers regain confidence, auto and other consumer lending categories are surging.

By Mark Reed | Nov. 5, 2013

By Mark Reed | Oct. 30, 2013

By Janet Lee | Oct. 29, 2013

By Scott Patterson | Oct. 21, 2013

Up-and-coming products will impact the relationship between credit unions and their members.

By Aaron Pugh | Oct. 14, 2013

The Pennsylvania institution has struck a balance between growth and stability.

By Janet Lee | Oct. 11, 2013

Deposit market share has increased in 30 states over the past year.

By Janet Lee | Oct. 11, 2013

By Elan Financial Services | Oct. 7, 2013

When considering an effective pricing strategy, there are many variables credit unions need to address to ensure a safe and effective return.

By Mark Reed | Sept. 26, 2013

By Andrew Bolton | Sept. 18, 2013

By Catherine Siskos | Sept. 16, 2013

Niche lending helps credit unions build a loyal following while boosting portfolio values.

By Alix Patterson | Sept. 11, 2013

By Finastra | Sept. 9, 2013

Whether you’re looking to streamline communication and outreach, or drive new sales activity, the answer lies in mobile.

By Janet Lee | Aug. 27, 2013

By Mark Reed | Aug. 12, 2013

Partner Perspective
All Channels, All the Time

By Vantiv | Aug. 12, 2013

Changing payment preferences highlight the need for an omnicommerce approach.

By Janet Lee | Aug. 1, 2013

By Mark Reed | July 10, 2013

By Drew Grossman | July 8, 2013

With lower fees, better capabilities, and some regulatory advantages, today’s prepaid options resonate with a range of financial institutions and consumers.

By Finastra | July 8, 2013

Electronic bill presentment and payment (EBPP) options bring new benefits for credit unions and help cement relationships with business members.

Partner Perspective
The Changing Debit Market

By | July 8, 2013

How post-Durbin developments are impacting credit union strategies.

Credit unions can fuel growth by leveraging these key fundamentals.

By Elan Financial Services | July 8, 2013

Best practices for balancing financial dynamics, product selection, underwriting flexibility, and the business population.

By Andrew Bolton | July 8, 2013

By Yun Ma | July 8, 2013

Mobile wallets are poised to take over as the dominant form of payment. Here’s what you need to know before that happens.

By Aaron Pugh | July 8, 2013

A Q&A on next-generation payments with the vice president of technology at Alliance Credit Union.

By Aaron Pugh | July 8, 2013

Credit unions are finding opportunity in an increasingly diverse area of business.

By PSCU | July 8, 2013

Why credit unions must prepare for the inevitable progression toward mobile payments.

By PSCU | July 1, 2013

Credit unions have an opportunity to plant new payment strategy seeds and watch them grow.

By Fiserv | July 1, 2013

As new payment types and providers enter the market, cards are no longer the de-facto payments method. To remain competitive, credit unions must offer a mobile payments solution.

Partner Perspective
Preparing For Mobile Evolution

By | July 1, 2013

Mobile opportunities expand geographic reach and increase the range of services offered to members.

By Taylor Murray | July 1, 2013

A Midwest credit union branch puts OBM principles to work in the field.

By NACHA | June 17, 2013

Education is key for credit union staff seeking to establish themselves as payments professionals.

By Aaron Pugh | June 3, 2013

Patelco’s self-directed online investment program helps members earn higher yields and achieve financial maturity.

By Alix Patterson | May 22, 2013

By Yun Ma | May 6, 2013

CitizensFirst Credit Union lets members customize the length of their mortgage to increase mortgage volume and reduce interest rate risk.

By Yun Ma | April 22, 2013

Credit unions may think they have boomers figured out, but this generation of retirees is a group of surprising contradictions.

By Yun Ma | April 22, 2013

Women may earn less than men, but they wield greater power as the family’s key financial decision maker.

By Aaron Pugh | April 22, 2013

Members who more readily accept new self-service options are a market segment worth cultivating.

By Aaron Pugh | April 10, 2013

Maps Credit Union is an innovation goldmine in an Oregon valley.

By Parth Kapoor | April 4, 2013

By Mark Reed | March 27, 2013

By Andrew Bolton | March 21, 2013

By Aaron Pugh | March 13, 2013

Here’s a quick recap of some of the ideas and insights that came up during the second day of the 2013 BAI Payments Connect conference.

By Aaron Pugh | March 12, 2013

Here’s a quick recap of some of the ideas and insights that came up during the first day of the 2013 BAI Payments Connect conference.

By Parth Kapoor | March 12, 2013