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CreditUnions.com

Greetings Subscriber,

Travel budgets squeezed dry, off-site seminars embargoed, marketing initiatives on the block, staff openings left vacant: all tried-and-true tactics to reel in expenses and slim down budgets.

But there is a crucial difference between eliminating fat and denying sustenance. In a volatile economy, staff must stay closely attuned to changing member needs, marketplace issues, easy-to-implement efficiencies, and fresh approaches to meeting member needs and jumpstarting new member growth.

Inherent economies of scale in individual webinars…or the even greater economies of a CUtv all-staff subscription…mean you keep the vital educational pipeline open, while fostering fiscal restraint mandated by tough times. Not all news nowadays is bad.

Best regards,
Hunter
Hunter V. Moss
Corporate Communications Manager


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Measuring Branch Performance to Increase Efficiency

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Graph of the Week
Graph of the Week

In This Edition              march 10, 2009

Statewide CU Performance Shows Success Even in Troubled States
California. Florida. Nevada. Michigan. Ohio. For the credit unions in these states the current market has created its fair share of market challenges, but it has also created opportunities for success.

Play  Mortgage Momentum: What NWFCU Achieved in ‘08 & their Plans for ‘09
Erin Krause from Northwest FCU discusses how her credit union was able to gain member loyalty in this troubled economy.

Need a Sure Bet in Today's Economy?
Step Up Marketing.

Digital MailerIn these difficult times, few things are guaranteed. So what can you count on? Gearing up marketing during a downturn, pays off...

CY_smallWho Are Modern-Day Pirates?
Credit unions must build on their past to capture the piracy culture in today’s youth.

Extending the Idea of a Credit Union: Interview with John Fenton
Affinity FCU is moving beyond being a transactional institution to that plus an informational one, as well as promising members to make Affinity the easiest place to do business.

Graph of the Week: CU Mortgage Lending Rises Double-Digits in a Down Market
4Q Data paints a different picture for Credit Unions than the overall mortgage industry.


First Look

New CUtv On Demand

Play  4Q 2008 Credit Union Trendwatch Call
Star complimentary
Credit unions stayed true to their long-standing strengths in 2008. Record loan volume and solid balance sheet growth reflect the ongoing value and service credit unions continued to provide.

Play  Interview: Fueling and Managing Increased Mortgage Application
* Subscribers Only
Michelle Sandy of Northwest Federal Credit Union ($1.6B Assets) sits down to discuss the credit unions recent boom in mortgage activity.


Branch Efficiency

Credit Union TV

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Webinar:
Measuring Branch Performance to
Increase Efficiency

Live on Thursday, March 12th at 2:00 PM EDT & 11:00 AM PDT
Recording Available After Thursday, March 12th


Key Takeaways:

  • Measuring Profitability through Sales Productivity
  • Evaluating Branch Efficiency with Transaction Data
  • Assessing Overall Effectiveness with Service Performance

With tightening belts across America, credit unions should be evaluating their expenses to determine whether there are any appropriate areas to reduce dedicated resources.

Brought to you by:

Callahan & Associates

1001 Connecticut Ave, NW Suite 1001 | Washington, DC 20036
P: 800-446-7453 | F: 202-223-1311

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email a request to callahan@creditunions.com.