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FEATURE Biometrics Bests Old School When It Comes To Mobile Banking Security

Multi-factor authentication might one day skip the user name-password option.

By Marc Rapport

March 27, 2017


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FEATURE Key Advice For A Credit Union Turnaround

When Keys FCU put itself into voluntary conservatorship in 2009, its leaders and staff knew rebuilding together was the only way to save the credit union.

By Sharon Simpson

March 20, 2017


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FEATURE How A Public Safety Credit Union Tops The Charts In Member Value

When it comes to providing for members, Boston Firefighters Credit Union looks beyond the traditional safety and soundness issues covered by CAMEL scores and regulator examinations.

By Sharon Simpson

March 20, 2017


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FEATURE Patelco Boosts Member Service And Cash Availability With A Homegrown Check Hold System

The California credit union offers $5,000 to $50,000 of immediate cash availability based on the depth of member engagement with their credit union.

By Marc Rapport

March 20, 2017


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FEATURE A $10 Incentive To Move Members To Mobile

How a check deposit strategy helps Cornerstone Community increase mobile penetration and RDC usage. ​

By Erik Payne

March 20, 2017


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FEATURE Kathy Martin On Leadership

The senior vice president at Directions Credit Union discusses strategies for developing new managers and challenging senior executives to think differently in the face of disruptive change.

By E.C. Harrison

March 13, 2017


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FEATURE Lessons From A 12-Month Turnaround

A new approach to the credit union basics of people and finance helped this West Virginia cooperative turn six-figure losses into seven-figure gains.

By Sharon Simpson

March 13, 2017


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FEATURE How To Score With HELOCs Exclusive Content

Targeted promotions generate enough volume to make up for the smaller margin on home equity lines at SECU of Maryland.

By Marc Rapport


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PARTNER PERSPECTIVE Strengthening Portfolio Performance Is Critical In Today’s Auto Lending Marketplace

The inability to properly measure, manage, and predict risk appropriately has been the ruin of many a lender.

By CU Direct
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March 06, 2017


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FEATURE Centralized Lending Leads To Triple The Consumer Loans Exclusive Content

Credit Union of Southern California moved to a centralized lending environment in summer 2016. Here’s how the credit union built its team and adjusted policies.

By Erik Payne

March 06, 2017


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