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PARTNER PERSPECTIVE The 3 Key Drivers Of The Member Experience

How loyalty measures ties to member satisfaction and financial results.

By Member Loyalty Group LLC
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September 18, 2017


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FEATURE A Novel Approach To Employee Onboarding

Yolo FCU wants new hires to fully understand its brand from the get-go, so it moved employee onboarding from HR to marketing.

By Sharon Simpson

September 18, 2017


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FEATURE 4 Ways To Increase Member Engagement

MSUFCU looks inward to identify sticky products and save members millions.

By Erik Payne

September 18, 2017


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PARTNER PERSPECTIVE Learn How ASI FCU Took Its Indirect Lending In Another Direction And Exceeded Expectations

Partnering with an experienced provider of comprehensive lending solutions has helped the Louisiana credit union grow market share and control costs.

By CRIF Lending Solutions
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September 18, 2017


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PARTNER PERSPECTIVE Is Bill Pay Still Relevant For Credit Unions?

Still sticky after all these years, online bill pay is a workhorse for member engagement. Here are five ways to make it stickier.

By PSCU
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September 11, 2017


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FEATURE The Check Is Dead. Long Live The Check.

Credit unions are seeing a generational shift in how money flows in and out of the institution, but it’s a process more than a pitfall.

By Marc Rapport

September 11, 2017


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PARTNER PERSPECTIVE 2 Big Reasons Your Credit Union Needs A Real-Time Payments Strategy

Five ways to join in with the advances industry and government stakeholders are putting in place.

By Corporate One Federal Credit Union
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September 11, 2017


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FEATURE The Richest Credit Card In Credit Union Land?

InFirst FCU’s rewards card takes a move from Costco’s playbook and offers a rich deal.

By Erik Payne

September 11, 2017


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FEATURE 6 Tips To Offer Instant Issue Debit Cards

Branch design. Added security. Multiple touch points. Financial Horizons and Lake Trust share tricks to navigate on-demand card programs.

By Erik Payne

September 11, 2017


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FEATURE Why Same-Day Debit Is A Challenge And An Opportunity For Credit Unions

Credit unions can now offer speedier payments, but even those that don’t offer same-day settlements need to take note.

By Marc Rapport

September 11, 2017


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