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Q&A

Financial_Growth_Money
FEATURE How A Baton Rouge-Based Credit Union Serves The Underserved Exclusive Content

Tips from LA Capitol’s CEO on working with the NCUA, what to look for in different markets, and successful product designs.

By Erik Payne

October 3, 2016

1276 Views
0
Investment
FEATURE An Investment For A Texas Credit Union Exclusive Content

Generations FCU explains how it uses the investment portfolio as a vehicle that produces income in its own right.

By Sharon Simpson

August 8, 2016

1413 Views
1
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FEATURE How Redstone Delivers Fraud Education One Tweet At A Time Exclusive Content

The Alabama credit union is developing a repertoire of live and virtual seminars.

By Marc Rapport

August 1, 2016

1836 Views
0
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FEATURE How Analytics Can Drive Efficiency And Innovation Exclusive Content

The Business Analytics Innovation Team at Member One FCU tasks six employees with digging into data to find areas of opportunity.

By Sharon Simpson

June 20, 2016

1974 Views
0
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FEATURE How A Governance Committee Helps Langley FCU Tackle Business Intelligence Exclusive Content

Informed decisions benefit all levels of the Virginia credit union’s operations.

By Erik Payne

June 20, 2016

1936 Views
0
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FEATURE How To Build A Staff Centered On Sales Exclusive Content

Deb Vollmer, vice president of branch services at Langley FCU, discusses the credit union’s new leadership structure, building a sales culture, and hiring best practices.

By Erik Payne

March 14, 2016

5222 Views
0
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FEATURE The Random Acts Of A Credit Union's Kindness Exclusive Content

Redwood Credit Union arms its staff and volunteers with cold, hard cash and challenges them to spread warmth and kindness.

By Marc Rapport

February 15, 2016

2145 Views
0
Referrals
FEATURE Referred With A K.I.S.S. Exclusive Content

First Financial revamps its tell-a-friend program to Keep It Simple (and Successful).

By Marc Rapport

February 8, 2016

2717 Views
0
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FEATURE How To Buy A Participation Loan Exclusive Content

Kevin Kesecker, vice president and chief lending officer for SECU of Maryland, offers advice on how to review packaged loans to make sure they are attractive — and worthwhile — to the credit union.

By Sharon Simpson

February 1, 2016

3961 Views
0
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FEATURE Turn Approved Loans Into Funded Ones Exclusive Content

A Q&A with Generations Federal Credit Union on how it improved its conversion ratio.

By Sharon Simpson

January 25, 2016

2433 Views
2
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