Frequently Asked Questions
 
1.

Is registration required to use CreditUnions.com?
Much of the content on our website it available to view without registration. However, you will need to register if you wish to make full use of many of the resources on CreditUnions.com. For instance, if you wish to post a job listing, a press release, or edit your company listing in the vendor directory, you will need to create an account. Also, if you would like to receive any of our complimentary e-mail newsletters, you will need an account.

 
2. Is registration free?
Yes. Creating an account is free.
 
3.

What are the benefits of creating an account?
A free Creditunions.com account provides the following benefits:
  Industry Insights Delivered to your Inbox for Free
    Sign up for our free weekly e-newsletter, complete with articles, leader tables, job postings, press releases, and more! Plus, choose from over 16 complimentary e-Update categories to recieve news, articles, and case studies in your inbox. You select the topics, so you'll only read relevant information. Only available to registered users.
  Single Log-in for ALL Resources on CreditUnions.com:
   
  • Press Center
  • Career Center
  • Vendor Directory
  • Directory Online*
  • Callahan Report Archives*
  • iConnect*
    *subscription required

 
4.

I'm not sure if I have a CreditUnions.com account. How would I know?
Click on the text below the sign-in page that says, “Do I already have a CreditUnions.com account?”

 
5.

Why does it say I already have an account? I don’t remember signing up.
If you have previously purchased any Callahan & Associates products that are available online, such as CUAnalyzer, the Directory Online, or the Callahan Report, then you probably had an account created at the time of purchase. Try logging in using the same information you use to access those resources, or click the “Forgot Password” link on the sign-in page to have you password e-mailed to you.

 
6. I forgot my password. How can I log on?
Simply click on the “Forgot Password” link on the bottom of the sign-in page, and your password will be e-mailed to you within a few minutes. If you don’t get this e-mail, check your junk mail folder and make sure that “callahan@creditunions.com” is added to your whitelist.
 
7. Will you be sharing my e-mail address with third-parties?
No. Your email address will not be sold or given to third parties. Read our Privacy Policy. We require an e-mail address only because it is used as a unique username for your account.
 
8. Will signing up mean I will receive lots of e-mails I don’t want?
No. All of the newsletters and e-updates are “opt-in” meaning you select the ones you want to receive. If you do nothing, you will receive no additional emails.

 
9. How can I unsubscribe from e-mails if I don’t like them?
Unsubscribe from e-newsletters and e-updates at any time by using the links at the bottom of the e-mail. Alternatively, you can always manage which e-mail categories you receive by signing in to your account on CreditUnions.com and clicking the “My Profile” link.

 
10. What if my e-mail address changes?
You can change your address by logging in with your old e-mail address, clicking the”My Profile” link, and updating your information. Note that your username will change to your new e-mail address, but your preferences will remain the same.

 
11. Does the site use cookies?
Yes. Cookies make the web-browsing experience easier for you. For instance, they enable us to provide the “Remember me on this computer” option so you don’t have to log in every time you visit. Our cookie will last for one year before it expires. Find out more information about why sites use cookies by visiting www.cookiecentral.com.

 
12. Do I need any specific browser to view CreditUnions.com?
The site is optimized for Internet Explorer and looks best with this browser. However, you can also use any other up-to-date browser.
 
Still have a question? Call us at 1-800-446-7453 or e-mail us.
 

 

  
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