Human Resources

Training

By Callahan & Associates | Dec. 1, 2016

A monthly collection of Callahan content that, together, addresses a single topic from a variety of perspectives.

By Callahan & Associates | Dec. 1, 2016

Real comments from online review sites to inform strategies, policies, and practices.

By Liz Furman | Dec. 1, 2016

More options might seem like a good idea, but streamlined offerings also benefit both credit unions and their members.

By E.C. Harrison | Dec. 1, 2016

What do boards want from CEOs? Ask Ida Bowen, who served on the board of Deepwater Industries Federal Credit Union before becoming its CEO.

By Callahan & Associates | Nov. 25, 2016

Purdue's GOLD program turns member service reps into universal employees.

By Ted Goldwyn | Nov. 14, 2016

In an increasingly competitive lending environment, these six practices are helping credit unions serve members better and make decisions quickly.

By Matt Taylor | Nov. 14, 2016

To keep up with share growth and diversity, Interra Credit Union rebuilt its lending department into five divisions, including agribusiness, business services, and more.

By Callahan & Associates, Inc. | Oct. 21, 2016

Callahan & Associates and Carol Cross discuss Eastman's approach to performance management, the ins and outs of continuous performance management, and best practices to research and plan a program for any credit union.

By E.C. Harrison | Oct. 18, 2016

The CEO of Community Credit Union offers her view on adaptability, tough conversations, and industry needs.

By Callahan & Associates | Oct. 18, 2016

Real comments from online review sites to inform strategies, policies, and practices.

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