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Credit union strategy & performance (CUSP)

FEATURE Auto Market Share In 3Q 2016

Which states rank top in the nation for credit union auto loan originations?

Feb. 20, 2017

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BLOG Consumer Sentiments And Employee Insights (3Q 2016)

Real comments from online review sites to inform strategies, policies, and practices.

Callahan & Associates
 
By Callahan & Associates

Dec. 1, 2016

789 Views
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FEATURE Ida Bowen On Leadership

What do boards want from CEOs? Ask Ida Bowen, who served on the board of Deepwater Industries Federal Credit Union before becoming its CEO.

By E.C. Harrison

Dec. 1, 2016

286 Views
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FEATURE Speed Dating, McDonald's, And Credit Union Products

More options might seem like a good idea, but streamlined offerings also benefit both credit unions and their members.

By Liz Furman

Dec. 1, 2016

565 Views
0
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FEATURE Industry Performance By The Numbers (3Q 2016)

Twenty-eight graphs, charts, and maps that evaluate credit union performance in the third quarter of 2016.

By Callahan & Associates

Dec. 1, 2016

2688 Views
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BLOG A Wake-Up Call In 2017?

The year of the monkey is in the books. Say hello to the year of the rooster.

Rebecca Wessler
 
By Rebecca Wessler

Dec. 1, 2016

292 Views
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BLOG The Normalization Of Rates In 2017

What would “normal” rates look like in the coming year, and what events might prevent rates from getting there?

Dwight Johnston
 
By Dwight Johnston

Dec. 1, 2016

750 Views
0
BLOG 3 Ways To Use Bank Data

Gain a better understanding of regional and national bank performance using data from the Bank Comparison folder in Peer-to-Peer by Callahan & Associates.

Callahan & Associates
 
By Callahan & Associates

Dec. 1, 2016

324 Views
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BLOG State In The Spotlight: Pennsylvania

Besting national averages across various penetration and efficiency rates, financial cooperatives in the Keystone State are efficiently serving members and expanding books of business with their current staffing models.

Michelle Parker
 
By Michelle Parker

Dec. 1, 2016

889 Views
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BLOG A Look Ahead To 2017

With a more favorable environment, credit unions are poised to make an even greater impact in the coming year.

Jay Johnson
 
By Jay Johnson

Dec. 1, 2016

616 Views
0
799 Results

Industry Events

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Technology@CU

decisions
FEATURE 5 EMV Decisions Every Credit Union Must Make Exclusive Content

A first adopter and two other leaders explain the best ways to deploy security-laden chip cards as the liability shift nears.

By Marc Rapport

March 16, 2015

8587 Views
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FEATURE More Than A Money Machine Exclusive Content

User-friendly designs and fresh technology has removed many service barriers for ATMs.

By Aaron Pugh

Aug. 12, 2014

3251 Views
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tech
FEATURE Where Online And Offline Meet Exclusive Content

Human interaction and user-driven features are what unlock a delivery channel’s full potential.

By Aaron Pugh

July 7, 2014

3109 Views
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FEATURE 6 Evolving Uses For Social Media Exclusive Content

If you are only concerned about hard-dollar ROI, you’re missing the point. The benefits of these dynamic channels become apparent in other ways.

By Aaron Pugh

July 7, 2014

2536 Views
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online-loans
FEATURE Mobile Loan Production Goes Mainstream Exclusive Content

One California credit union lets members virtually apply for and close almost any loan imaginable.

By Aaron Pugh

July 7, 2014

3536 Views
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new-technology
FEATURE Trade Brick-And-Mortar For Brick And Better Exclusive Content

New technology combines the relationship-building benefits of the branch with the barrier-busting reach of remote capabilities.

By Aaron Pugh

June 2, 2014

3850 Views
0
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FEATURE EMV Is Looking Over Its Shoulder Exclusive Content

Even as credit unions make the switch to EMV-enabled cards, newer payment technology is entering the market.

By Drew Grossman

April 11, 2014

2291 Views
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FEATURE The Final Countdown Exclusive Content

A look back at the major developments in EMV and the impending milestones leading up to the 2015 liability shift.

By Drew Grossman

April 11, 2014

1274 Views
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emv
FEATURE To EMV Or Wait And See Exclusive Content

A shift in the secure payments standard is coming, but not every institution is ready to make the switch just yet.

By Drew Grossman

April 11, 2014

3339 Views
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FEATURE At The Center Of It All Exclusive Content

Whether it’s through conversion, in-house development, or a third-party extension, keeping core systems at peak capacity is a must for any institution.

By Drew Grossman

Jan. 13, 2014

1335 Views
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236 Results

Your 

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Quarterly Industry Overview

The Callahan Report

FEATURE A Mandate For Discovery Exclusive Content

Credit unions are exceeding goals and breaking records quarter after quarter. In such an ideal environment, why are some still looking for the next challenge?

By Aaron Pugh

Oct. 28, 2015

1549 Views
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FEATURE Good-Bye Incremental Growth. Hello Exponential Growth. Exclusive Content

Today’s environment provides the leverage credit union leaders need to take their organizations to another level.

By Jay Johnson

Sept. 11, 2015

1165 Views
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FEATURE Generation TBD Exclusive Content

How do you connect with millennial members whose future is so entirely … to be determined?

By Scott Patterson

Aug. 17, 2015

2944 Views
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FEATURE The Brain Game Exclusive Content

How credit unions can use biology, psychology, and game theory to modify member behaviors for the better.

By Alix Patterson

July 13, 2015

2367 Views
0
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FEATURE Test Your Boundaries Without Losing Your Bearings Exclusive Content

In a sky full of glittering opportunities, maintaining the industry’s guiding principles becomes more crucial, not less.

By Jay Johnson

April 22, 2015

2433 Views
0
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FEATURE From IT To "We"-T Exclusive Content

Don’t let staff intransigence create digital divides that impede new products or imperil growth.

By Scott Patterson

March 23, 2015

3729 Views
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tablet-pay
FEATURE The Threat And Opportunity In Financial Services Disruptors Exclusive Content

Non-FI players are raising the bar for user experience and expectations. Now, credit unions must respond or retreat.

By Jon Jeffreys

Feb. 23, 2015

2931 Views
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FEATURE Why It's Important To Be A Community Leader Exclusive Content

As credit unions grow, so does their role as community stewards.

By Jay Johnson

Oct. 22, 2014

2824 Views
0
Payday Lending Alternative
FEATURE What Would Your Members Do With $1,000? Exclusive Content

Over the past four summers, Community Financial has awarded nearly one-quarter of $1 million in $1,000 increments to member-chosen organizations.

By Drew Grossman

Oct. 20, 2014

3331 Views
0
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FEATURE 5 Business Ideas From One Long-Standing Race Exclusive Content

The ideas behind Wright-Patt Credit Union’s annual Savings Race have broader applications for every cooperative.

By Sharon Simpson

Aug. 25, 2014

5424 Views
0
419 Results
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