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December 2013 Callahan Report

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Credit union strategy & performance (CUSP)

FEATURE Member Relationships By The Number (1Q 2016)

Penetration metrics are up across all major product types, with share draft penetration topping 50%.

By Stephanie Clark

August 29, 2016

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FEATURE 8 Ways To Look At Asset Quality

Loans surpassed $800 billon in the first three months of the year. Here’s how to make sure the industry's growing portfolio stays strong.

By Liz Furman

August 22, 2016

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FEATURE Industry Performance By The Numbers (1Q 2016) Exclusive Content

Twenty-eight graphs, charts, and maps that evaluate credit union performance in the first quarter of 2016.

July 4, 2016

7302 Views
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FEATURE Lesley Pierce On Leadership Exclusive Content

The senior human resources manager at Credit Union 1 in Alaska shares tips to work with an office full of millennials as well as a veteran perspective on hiring and firing.

By E.C. Harrison

July 4, 2016

684 Views
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FEATURE Anatomy Of Kane County Teachers Credit Union Exclusive Content

New employer group strategies and a focus on financial wellness have helped KCT get back to basics and sparked a sharp recovery at the suburban Chicago credit union.

By Marc Rapport

July 4, 2016

1210 Views
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FEATURE Auto Lending By The Numbers

More than 19 million members hold an auto loan originated by a credit union. What does that mean for the industry’s auto loan portfolio?

By Stephanie Clark

June 6, 2016

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FEATURE Anatomy Of Langley Federal Credit Union

How the Virginia-based institution introduced a culture of growth and set an ambitious goal for the end of the decade.

By Erik Payne

April 30, 2016

3071 Views
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FEATURE 2016 Economic Outlook

Callahan’s annual Executive Outlook Survey shines a light on the economic challenges and opportunities for credit unions in the months ahead.

By Marc Rapport

April 30, 2016

1292 Views
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FEATURE Industry Performance By The Numbers (4Q 2015)

A break down of the industry’s financial performance and impact in fourth quarter 2015.

April 30, 2016

7320 Views
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FEATURE Wendy Bryant-Beswick On Leadership

Wendy Bryant-Beswick, chief marketing officer at Generations Federal Credit Union, talks about digital transitions, max-value mediums, and why marketers deserve a dedicated seat at the strategy table.

By E.C. Harrison

January 20, 2016

500 Views
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697 Results

Industry Events

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Technology@CU

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FEATURE 5 EMV Decisions Every Credit Union Must Make Exclusive Content

A first adopter and two other leaders explain the best ways to deploy security-laden chip cards as the liability shift nears.

By Marc Rapport

March 16, 2015

8137 Views
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FEATURE More Than A Money Machine Exclusive Content

User-friendly designs and fresh technology has removed many service barriers for ATMs.

By Aaron Pugh

August 12, 2014

2770 Views
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FEATURE Where Online And Offline Meet Exclusive Content

Human interaction and user-driven features are what unlock a delivery channel’s full potential.

By Aaron Pugh

July 7, 2014

2754 Views
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FEATURE 6 Evolving Uses For Social Media Exclusive Content

If you are only concerned about hard-dollar ROI, you’re missing the point. The benefits of these dynamic channels become apparent in other ways.

By Aaron Pugh

July 7, 2014

2322 Views
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FEATURE Mobile Loan Production Goes Mainstream Exclusive Content

One California credit union lets members virtually apply for and close almost any loan imaginable.

By Aaron Pugh

July 7, 2014

3369 Views
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FEATURE Trade Brick-And-Mortar For Brick And Better Exclusive Content

New technology combines the relationship-building benefits of the branch with the barrier-busting reach of remote capabilities.

By Aaron Pugh

June 2, 2014

3578 Views
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FEATURE EMV Is Looking Over Its Shoulder Exclusive Content

Even as credit unions make the switch to EMV-enabled cards, newer payment technology is entering the market.

By Drew Grossman

April 11, 2014

2149 Views
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FEATURE The Final Countdown Exclusive Content

A look back at the major developments in EMV and the impending milestones leading up to the 2015 liability shift.

By Drew Grossman

April 11, 2014

1135 Views
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FEATURE To EMV Or Wait And See Exclusive Content

A shift in the secure payments standard is coming, but not every institution is ready to make the switch just yet.

By Drew Grossman

April 11, 2014

3189 Views
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FEATURE At The Center Of It All Exclusive Content

Whether it’s through conversion, in-house development, or a third-party extension, keeping core systems at peak capacity is a must for any institution.

By Drew Grossman

January 13, 2014

1154 Views
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230 Results

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Quarterly Industry Overview

The Callahan Report

FEATURE A Mandate For Discovery Exclusive Content

Credit unions are exceeding goals and breaking records quarter after quarter. In such an ideal environment, why are some still looking for the next challenge?

By Aaron Pugh

October 28, 2015

1205 Views
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FEATURE Good-Bye Incremental Growth. Hello Exponential Growth. Exclusive Content

Today’s environment provides the leverage credit union leaders need to take their organizations to another level.

By Jay Johnson

September 11, 2015

945 Views
0
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FEATURE Generation TBD Exclusive Content

How do you connect with millennial members whose future is so entirely … to be determined?

By Scott Patterson

August 17, 2015

2634 Views
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FEATURE The Brain Game Exclusive Content

How credit unions can use biology, psychology, and game theory to modify member behaviors for the better.

By Alix Patterson

July 13, 2015

1994 Views
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FEATURE Test Your Boundaries Without Losing Your Bearings Exclusive Content

In a sky full of glittering opportunities, maintaining the industry’s guiding principles becomes more crucial, not less.

By Jay Johnson

April 22, 2015

2048 Views
0
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FEATURE From IT To "We"-T Exclusive Content

Don’t let staff intransigence create digital divides that impede new products or imperil growth.

By Scott Patterson

March 23, 2015

3321 Views
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FEATURE The Threat And Opportunity In Financial Services Disruptors Exclusive Content

Non-FI players are raising the bar for user experience and expectations. Now, credit unions must respond or retreat.

By Jon Jeffreys

February 23, 2015

2448 Views
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FEATURE Why It's Important To Be A Community Leader Exclusive Content

As credit unions grow, so does their role as community stewards.

By Jay Johnson

October 22, 2014

2444 Views
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FEATURE What Would Your Members Do With $1,000? Exclusive Content

Over the past four summers, Community Financial has awarded nearly one-quarter of $1 million in $1,000 increments to member-chosen organizations.

By Drew Grossman

October 20, 2014

2555 Views
0
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FEATURE 5 Business Ideas From One Long-Standing Race Exclusive Content

The ideas behind Wright-Patt Credit Union’s annual Savings Race have broader applications for every cooperative.

By Sharon Simpson

August 25, 2014

4896 Views
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407 Results
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