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Any time a debt collector or a creditor communicates with a consumer on a debt, it is important to first review federal and state laws.
Class-action suits pile up and it’s very easy to run afoul of complex, outdated regulations surrounding auto-calls and collections.
Here are four elements of a collection reporting system that will help you effectively measure your operation’s success.
A solid indirect payment solution can lead to strong relationships with new borrowers and multiple potential income streams.
Here are some time-tested ways to research, communicate, and “close the sale” that works for the debtor and the credit union.
Communication and a shared perspective allow this consortium to gain efficiencies in areas that are scalable and manageable with clear metrics and service level agreements.
A monthly collection of Callahan content that, together, addresses a single topic from a variety of perspectives.
These four lawsuits can provide valuable lessons to the industry.
The benefits are endless!