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3 Takeaways From Trendwatch 1Q 2017 Shares, loans, and full-time employee growth. How did credit unions perform in first quarter?
Erik Payne

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The Financial Diaries Adds Details To Data, Possibilities For Credit Unions This look at the daily financial lives of everyday Americans could spark strategic thinking for credit unions serving the growing gig economy.
Marc Rapport

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Is It Time To Retire The Open Office Concept? Studies show open offices have lower morale and productivity as well as increased sick days. Here’s how the concept is evolving and what’s on the horizon.
Erik Payne

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Auto Leases, Hiring Best Practices, And Rewards Programs Five can't-miss data points featured this week on CreditUnions.com.
Rebecca Wessler

FEATURE
Big Rewards Increase Member Engagement Community Choice has given back more than $6 million in credits and rebates in four years and is the primary financial institution for nearly 70% of members.
Erik Payne
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PARTNER PERSPECTIVE
Millennials In Focus What recent college grads say about student debt, what they needed at age 18, and how they chose their bank or credit union.
CU Student Choice

FEATURE
10 Ways To Make A Great Hire Credit unions from across the country dish on tactics to find the best employees.
Marc Rapport
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FEATURE
Take The Pain Out Of Branch Placement The right competitive intelligence to drive objective branching decisions is just a click away.
Sharon Simpson
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The Clock Is Ticking Summer is the perfect time to think strategically about how the credit union will tackle strategic planning in the fall.
Alix Patterson

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The Credit Union Opportunity In Auto Leasing When it comes to building a strong auto portfolio, there are ways to serve members outside the traditional loan.
Greg Gonsalves

BLOG
Weathering The Storm Three ways the special investigation into Trump’s presidential campaign could impact the economy.
Dwight Johnston

VIDEO
Turn Losses Into Gains In 12 Months Or Less Callahan & Associates and Dan McGowan discuss the challenges the credit union faced and how the organization has turned things around to become a profitable — as well as enjoyable — place to work.
Callahan & Associates, Inc.

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Collaboration Is A Business, Not A Social Mission Winning and collaborating are not mutually exclusive.
Randy Karnes

FEATURE
A Tool To Woo Potential Merger Partners How Abbey Credit Union wowed a fellow local financial cooperative with forward-looking performance analysis.
Callahan & Associates
credit union merger strategy
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Wellness Programs, Small Credit Union Successes, And The Secondary Market Five can't-miss data points featured this week on CreditUnions.com.
Rebecca Wessler

FEATURE
How To Succeed At Wellness Programs Credit unions in California and Vermont share how they help employees maintain healthy habits.
Marc Rapport
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FEATURE
Strategize Today To Ensure Smooth Successions Tomorrow The impending retirement of Truity Credit Union’s CEO prompted the cooperative to prepare for other C-suite departures.
Erik Payne
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BLOG
A Ratio That Ensures Exceptional Service How can credit unions optimally position staff to wow members?
Ian Melhorn

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Percentage Of Sales To The Secondary Market Decline For 1Q 2017 Mortgage loan originations had a strong first quarter, but credit unions are keeping a larger percentage of mortgages on their books.
Liz Furman

FEATURE
Shruti Miyashiro On Leadership The head of Orange County’s Credit Union talks leadership, mentors, and recruiting — and retaining — the best associates for her team.
Sharon Simpson
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FEATURE
How Credit Unions From The Big Apple To Silicon Valley Help Members Buy Homes Down payment assistance, home-buyer education, and savings plans are among the tools used by New York University FCU and San Mateo Credit Union to put members in homes in the hottest markets.
Marc Rapport
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FEATURE
9 Best Practices To Operate Interactive Teller Machines Rogue, Indiana Members, and Collins Community credit unions dish lessons learned from years of collective experience.
Erik Payne
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PARTNER PERSPECTIVE
Geolocation Technology: Adding Security And Reliability To Credit Cards New tools add safety and reliability on the road or down the street for consumers making purchases with their credit union credit cards.
Elan Financial Services

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Follow The Golden Brick Road The story behind Golden 1 Credit Union's 35.5% auto loan growth.
Greg Gonsalves

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CUbroadcast Highlights Callahan's 5 Big Ideas For 2017 Callahan managing partner Jon Jeffreys talks with CUbroadcast's Mike Lawson about member service, disruption, and team-based learning.
Jon Jeffreys

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CUbroadcast Highlights Mobile Wallet Adoption In this episode, Callahan associate editor Erik Payne answers the question: Did mobile wallets kill the credit card?
Erik Payne

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ITM Best Practices, Selling Homes In Hot Markets, And Lending By The Numbers Five can't-miss data points featured this week on CreditUnions.com.
Rebecca Wessler

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Lending By The Numbers (4Q 2016) Credit unions lent $461.2 billion throughout 2016, surpassing 2015 totals by 12.3%. See how top, middle, and lagging performers differed.
Sam Taft

VIDEO
Strategies To Safely Sell Loans Callahan & Associates and Kampen discuss Bellco’s participation lending strategy, including how to source business and identify what buyers want as well as best practices for attentive underwriting and due diligence.
Callahan & Associates, Inc.

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Rates Rise And Heath Care Falls? What traders learned from yesterday's FOMC statement, and how they'll react to the latest health care vote.
Dwight Johnston

FEATURE
Small Credit Union Success Stories A monthly collection of Callahan content that, together, addresses a single topic from a variety of perspectives.
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The Driving Factors Of Average Member Relationship For Long Beach Firemen’s Credit Union, real estate lending is driving its average member relationship.
Maya Neuman

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FS-ISAC Ramps Up Credit Union Outreach The international threat intelligence sharing and analysis organization has added its first credit union-focused staffer.
Marc Rapport

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Granite MMA Growth Rocking In 1Q17 Use this strategy from Granite to take your MMAs from sedimentary to igneous.
Liz Furman

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Auto Leases, Balloons, And Pre-Approvals Five can't-miss data points featured this week on CreditUnions.com.
Rebecca Wessler

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Millennials Face A New American Dream The American Dream is a strong national ethos that defines this country. But has that dream evolved, and does it mean the same thing that it once did?
Mark Manicone

BLOG
The College Questions Enrollment in college and the amount of student loan debt are at an all-time high. See where two millennials at the University of South Carolina fall into the student debt narrative.
Mark Manicone

FEATURE
Tips To Build A Better Leasing Program A Cleveland credit union is one of only seven of its size in the country that makes auto leases, and it does a lot of them.
Marc Rapport
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FEATURE
A Personal Approach To Dealer-Referred Loans How a hybrid indirect business model helps a Palmetto State credit union earn auto lending referrals and new member face time.
Sharon Simpson
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FEATURE
Auto Lending By The Numbers (4Q 2016) Credit unions captured 18.0% of the auto lending market in the fourth quarter. That's an increase over one year ago. Where is that growth coming from?
Sam Taft

FEATURE
ABECU Brews Business With Balloon Notes For Cars The St. Louis-based credit union makes a nice niche business out of a lease-like product.
Marc Rapport
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VIDEO
2017 Credit Card Management Series — Card Market Overview This first session of the 2017 Credit Card Management Series provides information on the state of the current credit card market with a particular emphasis on issues critical to those competing with the largest issuers.
Callahan & Associates, Inc.

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Branch Enhancements And Community Involvement Contribute To Double-Digit Growth University of Michigan CU sees notable growth following completion of branch upgrades and generous community initiatives.
Ian Melhorn

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100 Days Of Credit Union Regulatory Relief? Not So Much. Trade lobbies and compliance consultants say it isn’t just regulations that seem frozen, and what follows the thaw?
Marc Rapport

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Leaders In Efficiency At Year-End 2016 Check out this leader table to see which credit unions beat the industry average.
Sam Taft

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The Myth Of The Fast Follower As credit unions face new marketplace disruptions, it’s time to take a closer look at some traditional responses to these challenges.
Chris Howard

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Attracting Millennials, Boosting Mobile, And Member-First Mergers Five can't-miss data points featured this week on CreditUnions.com.
Rebecca Wessler

FEATURE
A Merger Made For Members Gas & Electric Credit Union in Rock Island, IL, has set the standard for transparent transactions that ensure any movement on a merger is for the members’ sake.
Marc Rapport
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FEATURE
Investments By The Numbers (4Q 2016) Cash at other financial institutions and Fed agency MBS have increased by 6.4% and 4.2%, respectively, over the past year. What else has happened inside the credit union investment portfolio?
Greg Gonsalves

FEATURE
A Safe Harbor For Small Business Banking How a Northwest credit union partners with three other credit unions and a local CDFI lender to help microbusinesses prosper.
Marc Rapport
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