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Biometric Authentication And Tech In Credit Unions Five can't-miss data points featured this week on CreditUnions.com.
BY Rebecca Wessler

FEATURE
Biometrics Bests Old School When It Comes To Mobile Banking Security Multi-factor authentication might one day skip the user name-password option.
BY Marc Rapport
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Non-Interest Income: A Decade-Long Look At Ensuring Sustainability Callahan data shows there is a growing reliance on NII in keeping credit unions surviving and thriving.
BY Michelle Parker

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Technology Offerings At Credit Unions What electronic services do credit unions offer?
BY Liz Furman

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Why You Need To Know About Fintech Takeaways from a fintech keynote address at the Robert H. Smith School of Business.
BY Ian Melhorn

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The Circus Is In Town Will the health care bill make it to the floor? And how will the market respond to Congressional pressuring?
BY Dwight Johnston

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Did Mobile Wallets Kill The Credit Card? Um, No. What the results of a March 2017 study tell us about the four major mobile wallet players.
BY Erik Payne

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Merger Notice On The Wall. How To Make Members Care At All? The debate over credit union mergers should be about engaging member-owners as much as throwing shade at sales jobs by self-serving insiders.
BY Jon Jeffreys

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An Engaged And Informed Owner Makes The Credit Union Industry Stronger Why the merger system is too rigged for “insider gains.”
BY Randy Karnes

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Key Advice For A Turnaround, Mobile Incentives, And Member Value Five can't-miss data points featured this week on CreditUnions.com.
BY Rebecca Wessler

FEATURE
Key Advice For A Credit Union Turnaround When Keys FCU put itself into voluntary conservatorship in 2009, its leaders and staff knew rebuilding together was the only way to save the credit union.
BY Sharon Simpson
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FEATURE
How A Public Safety Credit Union Tops The Charts In Member Value When it comes to providing for members, Boston Firefighters Credit Union looks beyond the traditional safety and soundness issues covered by CAMEL scores and regulator examinations.
BY Sharon Simpson
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A $10 Incentive To Move Members To Mobile How a check deposit strategy helps Cornerstone Community increase mobile penetration and RDC usage.
BY Erik Payne
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Patelco Boosts Member Service And Cash Availability With A Homegrown Check Hold System The California credit union offers $5,000 to $50,000 of immediate cash availability based on the depth of member engagement with their credit union.
BY Marc Rapport
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Read It Now. Save It For Later. With the new CreditUnions.com reader library, it’s easier than ever to flag your favorite strategies, lessons, and data trends.
BY Rebecca Wessler

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How I Didn’t Spend My Spring Break 30% of college students surveyed for a LendEDU study said they used student loan money for spring break. That’s their business … and their burden.
BY Mark Manicone

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How To Eliminate Fees And Improve The Member Experience Callahan & Associates and the North Carolina credit union discuss why Coastal cut the fees and how it plans to benefit from the reduction.
By Callahan & Associates, Inc.

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A Relief Rally Bond traders responded fervently to yesterday's rate hike.
BY Dwight Johnston

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Financial Wellness Pitfalls And Possibilities An Urban Institute presentation offers plenty for credit unions to move on.
BY Marc Rapport

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It's Time To SOAR A focus on aspirations and results trumps obsessing about weaknesses and threats.
BY Jon Jeffreys

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A Turnaround, Grant Funding In 2016, And One Millennials Disposition Five can't-miss data points featured this week on CreditUnions.com.
BY Rebecca Wessler

FEATURE
Kathy Martin On Leadership The senior vice president at Directions Credit Union discusses strategies for developing new managers and challenging senior executives to think differently in the face of disruptive change.
BY E.C. Harrison
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Lessons From A 12-Month Turnaround A new approach to the credit union basics of people and finance helped this West Virginia cooperative turn six-figure losses into seven-figure gains.
BY Sharon Simpson
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Grant Funding In 2016 Low-income credit unions from 41 states, the District of Columbia, Puerto Rico, and the Virgin Islands received grant awards last year. How much did they receive? And where did the money go?
BY Ian Melhorn

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The Millennial Disposition Exemplified Revisiting the topics of The Millennial Disposition through the eyes of Syed, a 20-year-old student at the University of South Carolina.
BY Mark Manicone

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Can Anonymity Exist Online? Plus, Mark Cuban talks disrupting in the face of regulation.
BY Erik Payne

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How To Close The IT Skills Gap Redefining value and the future of fintech at SXSW.
BY Erik Payne

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Social Media And Stress At SXSW Cory Booker and U.S. Surgeon General Vivek Murthy highlight day one at the Austin, TX, conference.
BY Erik Payne

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It Might Be Time To Queue Up For That FOM Expansion Industry attorneys add that banker lawsuit is not a reason to avoid applying under the new NCUA rule, especially as application demand ticks up.
BY Marc Rapport

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Big Promises. High Expectations. Last week's Dow rally fades into memory as the market looks for additional positive reinforcement.
BY Dwight Johnston

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Credit Union “Sales” Use Secrecy To Undermine The Movement Some mergers now appear to be little more than bank-like takeovers, without the transparency.
BY Chip Filson

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Stop Stereotyping And Start Competing To serve consumers of alternative financial services, credit unions must first understand who they are and what they want.
BY Mark Manicone

FEATURE
How To Score With HELOCs Targeted promotions generate enough volume to make up for the smaller margin on home equity lines at SECU of Maryland.
BY Marc Rapport
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The NCUA May Have Just Given Us What We Want. Now What? The NCUA board chair's GAC speech may pave the way for a once-in-a-generation opportunity for the credit union movement to leverage the loosened shackles of regulatory reform. Are we up to it?
BY Jon Jeffreys

PARTNER PERSPECTIVE
The New “Rs” In Education Finance What are the key factors that credit unions must consider when implementing a private student lending program or managing an existing one?
By CU Student Choice

PARTNER PERSPECTIVE
Is Quality Control Part Of Your Credit Union’s Culture? There’s help out there for ensuring QC happens among people and processes.
By Fannie Mae

PARTNER PERSPECTIVE
How Funding Is The Key To Maintaining Robust Lending Portfolios Non-member deposits join indirect lending, MBLs, and loan participations as liquidity strategies.
By Corporate One Federal Credit Union

PARTNER PERSPECTIVE
Recent Events Impacting The Regulatory Landscape While the new administration and Congress could change the CFPB, the bureau’s rules remain in effect and should be the subject of careful compliance.
By Elan Financial Services

FEATURE
Centralized Lending Leads To Triple The Consumer Loans Credit Union of Southern California moved to a centralized lending environment in summer 2016. Here’s how the credit union built its team and adjusted policies.
BY Erik Payne
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PARTNER PERSPECTIVE
Strengthening Portfolio Performance Is Critical In Today’s Auto Lending Marketplace The inability to properly measure, manage, and predict risk appropriately has been the ruin of many a lender.
By CU Direct

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A Look At Credit Union Lending In 2016 The strong lending growth posted by U.S. credit unions in fourth quarter 2016 is an apt wrap-up for a successful year.
BY Ian Melhorn

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USC Credit Union Tops The Charts In Student Lending Growth Student loan growth is on the rise and delinquency is falling at this California credit union.
BY Maya Neuman

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How To Grow Loan Balances Five can't-miss data points featured this week on CreditUnions.com.
BY Rebecca Wessler

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The Buzz Around Auto Lending In The Beehive State How America First, Mountain America, and Security Service divide and conquer the Utah auto market.
BY Greg Gonsalves

FEATURE
A Credit Union Guide To Conversions A monthly collection of Callahan content that, together, addresses a single topic from a variety of perspectives.
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GAC Week And A Movement’s Heart For Growth Talk about action on technology, analytics, touchpoints, and the personal touch highlight the credit union industry’s largest gathering.
BY Jay Johnson

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Why Can’t Bigger Be Better? This is not an indictment of large credit unions. Instead, I hope it’s a reminder to all of us of why we're here.
BY Jon Jeffreys

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A Big Reward For Good Behavior The stock market reacted to Trump’s speech on Tuesday with a triple-digit jump on Wednesday.
BY Dwight Johnston

PARTNER PERSPECTIVE
3 Ways To Engage Your Digital Members Expand your payment channels, conduct a “user journey” audit, and partner with experienced, trusted providers.
By SWBC

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How To Battle Hackers In 2017 And Beyond Cyber insurance is an emerging field, while the Internet of Things scares.
BY Erik Payne

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