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Operations & Technology

Vendor Management

BLOG At The Core, It's More Than A Commodity

After years of integration, core processing platforms remain at the heart of today’s credit union technology.

Marc Rapport
 
By Marc Rapport

September 15, 2016

1344 Views
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FEATURE How Ascentra Saved Big Deploying EMV Exclusive Content

The Iowa credit union used card chip deployment to realign vendor relationships across its payments processes.

By Marc Rapport

September 12, 2016

1438 Views
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FEATURE How This Small, Single-Sponsor Credit Union Hangs Tough Exclusive Content

Simplot Employees Credit Union uses new tools to stay old school with a single branch and sponsor.

By Marc Rapport

September 4, 2016

1228 Views
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BLOG 6 Questions To Ask Before Outsourcing

Enlisting the support of a third-party service provider can be a major boon for a credit union's member service and bottom line. But determining whether a partner will be a good fit can be a difficult decision to make.

Janet Lee
 
By Janet Lee

July 18, 2016

3136 Views
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BLOG Politics, Paychecks, And Publicity (Not The Good Kind)

NAFCU conference attendees hear of hope for change in Washington, how size and gender matters in executive pay, and that risk management includes reputations.

Marc Rapport
 
By Marc Rapport

June 17, 2016

841 Views
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BLOG EMV Shift Saves Bucks, Battles Speed Woes

PSCU reports “a couple hundred thousand dollars” in saved chargebacks already as the big card brands prepare solutions to perceptions of chip card speed trap.

Marc Rapport
 
By Marc Rapport

June 9, 2016

1107 Views
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BLOG New FFIEC Mobile Guidance Lists Risk-Based “Shoulds”

Examiners expected to follow new mobile rules from joint regulator council.

Marc Rapport
 
By Marc Rapport

May 19, 2016

1573 Views
0
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FEATURE The FinTech Revolution And Creative Collaboration Exclusive Content

How a New York credit union partners with startups to meet members’ growing demand for the latest technological developments.

By Ted Goldwyn

May 16, 2016

2135 Views
0
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FEATURE The Many Faces Of Risk Management Exclusive Content

There is no one-size-fits-all approach when it comes to ensuring the safety of a credit union. That’s why leaders must understand the ins and outs of different strategies before selecting the best fit.

By Sharon Simpson

May 2, 2016

2602 Views
0
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FEATURE The Truth Behind Call Center Metrics Exclusive Content

Leading contact center providers offer a few ins and outs of the most popular metrics financial institutions use to measure performance.

By Marc Rapport

April 25, 2016

2522 Views
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