Understanding the Opportunity to Enhance Online Services

Understanding and responding to member needs are the keys to a successful relationship. Callahan's Internet strategy consortium conducts quarterly online member survey to provide ongoing analysis of their online strategies and explore potential new opportunities or improvements. As a group, we are able to pool our resources to thoroughly investigate aspects of credit union online strategy and discuss options for meeting member needs.

Annual membership includes:

• Four quarterly online surveys, including analysis and actionable recommendations
• Your choice of any two past surveys from our library
• Access to 4 Callahan Internet strategy-related webinars
• 5 hours of consulting time with Callahan's industry experts, to help you refine your Internet Strategy. Consulting can include custom survey design work, researching topics, website polls, or helping refine marketing or product strategies.
• Discounts on custom surveys needed to help refine your individual credit union's online strategy. We can also help with email surveys or website polls.
• Monthly emails sharing current Internet strategy news and updates on the Consortium

To obtain more information on the Consortium, please contact Denise Senecal by email or at 800-446-7453.