- Overview
- Inside Volume 1
- Inside Volume 2
- Technology Guide On-Line
As budgets tighten, making the right technology decisions this year is more important than ever. The 2008 Technology Guide for Credit Unions is the best resource you can own to navigate through the evolving technology landscape and separate the hyped from the must-have.
Core and cutting-edge technologies are covered thoroughly in this 2-volume collection with overview articles and graphs, supplemented by case studies and interviews with credit union executives. Credit unions use the Guide to understand best-practices for delivering member value, and solution providers find the Guide is their best resource for understanding the needs of credit unions in order to offer solutions
The production of Credit Union Technology Survey is partially underwritten by our sponsors: |
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| Vol. 1 The Techology Guide for Credit Unions Creating A User Experience: Core Processing and Internet Solutions |
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| In this edition: 2008 Technology Roundtable Technology moves fast. Providers offer new utilities, and lots of people are eager to snap them up. Keeping track of it all for credit unions, and separating the useful from the hyped, is the work of the IT specialists. We gathered four of the best for a roundtable and put some questions to them to assess where their credit unions stood with respect to technology and where they were headed. We posed four basic questions to our participants: 1) What were their IT priorities for the year? 2) What new products and services did they like? 3) How did they see their websites developing over the next several years? 4) How do they prefer to relate to vendors, including their core processor? Credit Union Technology Budgeting and Spending Priorities in 2008 Callahan and Associates’ fifth annual technology survey is an effort to better understand current technology spending priorities in credit unions. It provides an indication of the level of investments planned by credit unions as well as the applications that are the focus of these investments. The survey is modified each year to reflect the technology changes affecting financial institutions. |
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Core Processing & Online Technologies Core Processing Home Banking Online Payments eStatements eBranching Strategies Attracting New Members Growing Wallet Share Education/Outreach: Investing in Members |
Vol. 2 The Technology Guide for Credit Unions |
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| In this edition: 2008 Technology Roundtable A discussion between four credit union executives who give their perspective on how they are making decisions on the following topics: ∙ What are the priorities for your member contact channel investments in 2008? ∙ How are you managing staff to ensure optimal service and productivity? ∙ How important is an integrated member experience to your delivery channel strategy? ∙ What new technologies are you looking to invest in over the coming year? Credit Union Technology Budgeting and Spending Priorities in 2008 Callahan and Associates’ fifth annual technology survey is an effort to better understand current technology spending priorities in credit unions. It provides an indication of the level of investments planned by credit unions as well as the applications that are the focus of these investments. The survey is modified each year to reflect the technology changes affecting financial institutions. |
The Evolving Card Market Member Service Networks Call Center Overview Branching Market Overview Self Service Technology Overview |
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Your purchase includes access to the Technology Guide Online, which provides you withcontinuously updated credit union technology vendor partners and financial data as well as reference articles from previous editions.
"I think that Chip and Bucky address strategic and global issues in a thorough and thought-provoking manner that I don’t see anywhere else in CU literature."
- CEO, $41.3M Credit Union
“The data and information contained was terrific, and provided excellent insight and data for RK to include in the CEO Strategies session at CU*Answers for this week. This material will also be very valuable for our sales team in their upcoming client contacts.”
- Callahan Report
"...Intelligently written. I don't treat the report as another trade journal. The articles go
much deeper than that."
- CEO, $2.3B Credit Union
"The articles are submitted by some of the most respected names in the credit union market. This Report is for the credit union executive who wants to know what's going on in the business but doesn't have the time to wade through dozens of articles each month."
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