State

California

By Marc Rapport | Oct. 16, 2017

The industry is increasingly looking to operatives to advance its agenda at state houses and on Capitol Hill.

By Sharon Simpson | Oct. 16, 2017

Kathy Elser talks about her first six months at the helm of SF Fire Credit Union.

By Erik Payne | Oct. 10, 2017

Patelco Credit Union shares how it uses Glassdoor reviews and ratings to shore up the organization’s HR efforts.

By Erik Payne | Oct. 9, 2017

Credit unions in California and Washington offer best practices for responding to breaches and reissuing cards.

By Sharon Simpson | Sept. 18, 2017

Yolo FCU wants new hires to fully understand its brand from the get-go, so it moved employee onboarding from HR to marketing.

By Erik Payne | Aug. 14, 2017

A fledgling title insurance CUSO at California Credit Union saves dollars and makes sense.

By Maya Neuman | Aug. 9, 2017

KeyPoint Credit Union offers a range of loan products to help members enter the housing market.

By Marc Rapport | July 10, 2017

How one California credit union worked with a blind member, his attorneys, and a technology provider to improve website usability.

By Marc Rapport | May 15, 2017

Credit unions in California and Vermont share how they help employees maintain healthy habits.

By Sharon Simpson | May 8, 2017

The head of Orange County’s Credit Union talks leadership, mentors, and recruiting — and retaining — the best associates for her team.

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