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VIDEO

5 Ways To Build A Better Strategic Planning Process Leadership Content

Jay Johnson, executive vice president of Callahan & Associates, offers insider tips on how to create a more engaging, effective strategic planning session.

By Callahan & Associates

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VIDEO

Build A Mobile Team To Attract Young Adults Leadership Content

Learn how Altra Credit Union's Go Mobile team has helped the institution lower its average member age to 39, nearly a decade younger than industry average.

By Callahan & Associates

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VIDEO

Trendwatch 2Q 2015

Learn how credit unions performed in second quarter 2015 and find new opportunities in today's economic environment.

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VIDEO

Peer Group Selection For Better Benchmarking

Accurately measuring a credit union’s performance is the foundation to making successful strategic decisions. But what’s the best way to measure performance? By using similar financial institutions to create meaningful benchmarks.

By Callahan & Associates

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VIDEO

Strategies To Attract More Of The Young Adult Market Leadership Content

Scott Patterson, Credit Union Student Choice CEO, shares best practices for connecting with the desirable young adult market.

By Callahan & Associates

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VIDEO

The Making Of A Great Member Experience Leadership Content

Lynda Savoit, senior vice president and chief operating officer of Orange County's Credit Union, and Azul Sanchez, branch manager at its Long Beach location, discuss the credit union's decision to start mapping member experience and how it has allowed the credit union to identify pain points and fix recurring issues.

By Callahan & Associates

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VIDEO

I Purchased A Subscription To Callahan & Associates. Now What?

An overview on how to make the most out of your Callahan Leadership or Membership subscription.

By Callahan & Associates, Inc.

RUN TIME: 44:20
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VIDEO

Why Lending Club Can Disrupt The Market At 14.8% APR

A look at why Lending Club is disrupting so much loan volume and what credit unions can learn.

By Callahan & Associates, Inc.

RUN TIME: 3:06
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VIDEO

The Opportunity In Financial Services Disruption Leadership Content

Jon Jeffreys, managing partner of Callahan & Associates, discusses the role of innovation in today's financial services space.

By Callahan & Associates, Inc.

RUN TIME: 31:00
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VIDEO

You Don't Need A Gimmick, Just Heart

Industrial Credit Union of Whatcom County shares an important lesson about how to generate excitement within a community.

By Callahan & Associates, Inc.

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