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This Week's Features

Exit Interview: Jenny Lorenz, Linn Area Credit Union

Now-retired Hawkeye State CEO looks back on 35 years of change and a legacy of leadership.

Nothing Beats The Real Thing

A two-week apprenticeship program between the contact center and digital services teams at Corning FCU uses live member interactions to teach necessary skills.

A Big Product List From A Small Credit Union

How Riverways FCU is making a growing impact in its mid-Missouri market while listening to members and limiting risk.

6 Credit Union Newcomers Share What They Brought And What They’ve Learned

How these managers view advancing their existing skillsets — and the enterprise — in a cooperative setting.

Build A Better Business Dashboard

For credit unions looking to understand their members, drive value, and meet goals, dashboards are powerful tools — when done right.

Charlotte Taft
 
By Charlotte Taft
How Will Lessons From The Pandemic Shape The Future Of Credit Unions

As economies reopen and life regains a sense of normalcy, the industry must consider how business might evolve in the years ahead.

Jay Johnson
 
By Jay Johnson
The Inflation Debate Continues

Look beyond the headlines to discover the driving forces behind market trends and consider how they impact a credit union’s investment portfolio.

Jason Haley
 
By Jason Haley
Credit Union Investment Balances Surpass $700 Billion

COVID-19 relief payments underpin a continued surge in deposits, challenging loan and investment portfolios to keep pace.

Sam Taft
 
By Sam Taft

From first-person success stories to best practices from industry leaders, Callahan's on-demand webinars will inspire change and spark innovation.

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Steps For Post-COVID Mortgage Lending Success

Lenders that fail to meet the changing demands of their borrowers will be ill-equipped to compete for their business.

By Origence, a CU Direct Brand

Origence, a CU Direct Brand

The ReFi Boom Is Coming To An End, What's Next For Credit Unions?

Home equity loans for remodeling can help fill the mortgage lending pipeline as the refinancing boom begins to fizzle.

By RenoFI

RenoFI

Establishing The Engagement Model Of The Future

Opti-channel: a new approach to using analytics to meet digital expectations one member at a time.

By PSCU

PSCU

3 Ways Harnessing Enterprise-Wide Data Promotes Sustainable Success At Your Credit Union

By incorporating insights like feature adoptions, user behavior, fraud data, and more, credit unions can better prepare for the future.

By Alogent

Alogent

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Build A Better Business Dashboard

For credit unions looking to understand their members, drive value, and meet goals, dashboards are powerful tools — when done right.

Charlotte Taft
 
By Charlotte Taft
What’s In A Name: Chief Relationship Officer

Susan Fogarty brings wealth management and not-for-profit experiences to CAP COM FCU as it restructures under a member-impact umbrella.

By Marc Rapport
Exit Interview: Jenny Lorenz, Linn Area Credit Union

Now-retired Hawkeye State CEO looks back on 35 years of change and a legacy of leadership.

By Marc Rapport

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