This Week's Highlights
A Rewards Program That Relies On Relationships, Not Usage
Nuvision’s Added Advantage program tracks member engagement across the credit union, then rewards relationships through better pricing and other perks.
Innovations Financial Bets Big On Small Business Lending
CDFI grant funding helps the Florida cooperative offer microloans for small businesses after many banks pulled out of its market.
How Marine Credit Union Shifted Its Foundation From Siloed To Symbiotic
By aligning governance, leadership, and day to day operations, Marine Credit Union transformed its foundation from a parallel operation into a visible extension of the credit union brand.
The Case For Marketing That Doesn’t Lead With The Credit Union
Whitefish Credit Union barely mentions itself in its member stories. Instead, its high-quality video storytelling spotlights people, businesses, and communities, building trust, advocacy, and impact that don’t always show up in traditional ROI metrics.
Latest Insights
How Today’s Market Is Stress-Testing Credit Union And Bank Earnings Models
Credit union and bank earnings reflect different business objectives. Those differences matter for how financial institutions serve their markets.
Industry Intelligence For Credit Union Leaders
Looking for quarterly data coverage, expert analysis, lessons from leading credit unions, and more? Callahan has it covered. Comparing top-level performance and digging into the ...
10 Credit Unions That Top The Charts In Member Value
Callahan & Associates spotlights credit unions that return more value to members.
Partner Perspectives
Running With Scissors: The Bold Side Of Personalization
To become skilled at personalization, credit unions must stop making assumptions about what resonates with members and start leveraging data to be sure.
Trust Still Has An Address
In the age of smartphones and smartwatches, a strong physical branch network builds trust and credibility.
The Employee Benefit Cost Crisis And The Financial Strategy Forward-Thinking Credit Unions Are Using To Solve It
Rising credit union benefit costs don’t have to remain a permanent operating burden.
The Strategic Case For Rethinking Credit Card Issuing
The credit unions that will win the next decade of card growth are those that treat credit cards not as one time product launches but ...
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Graph Of The Week
How Today’s Market Is Stress-Testing Credit Union And Bank Earnings Models
Credit union and bank earnings reflect different business objectives. Those differences matter for how financial institutions serve their markets.
Industry Events
Industry Events
Lending Virtual Roundtable
February 01, 2022 (02:00 PM - 03:30 PM)
The CDFI Landscape for Credit Unions in 2022
February 02, 2022 (02:00 PM - 03:00 PM)
Analytics Virtual Roundtable
February 03, 2022 (02:00 PM - 03:30 PM)
TriVerity Collection Call Success Training
February 08, 2022 (All Day Event)
Call Center Virtual Roundtable
February 08, 2022 (02:00 PM - 03:30 PM)
Supplier Demos
QFD® by Quavo | Product Overview
Quavo is a leading technology partner and strategic advisor, helping financial institutions (FIs) build trust-driven customer relationships through faster, more transparent dispute resolutions. Our mission ...
On-Demand Webinars
From first-person success stories to best practices from industry leaders, Callahan’s on-demand webinars will inspire change and spark innovation.
Platinum Suppliers
A Short Guide To Compliance With The New Succession Planning Rule