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This Week's Features

Disintermediation In The Time Of COVID-19

How five cooperatives ward off disruptors, an imperative that takes on new urgency now.

Contactless Payments At A Tipping Point?

Plastic with contactless chips were being rolled out slowly. Will it become an avalanche?

Advice For Card Issuers Navigating An Uncertain World

Stress test your card portfolio now before reality does it for you. A level-headed, data-driven approach will still win the day.

The State Of Credit Cards At Credit Unions

At year-end, balances, utilization, and credit quality tell the story of cards at cooperatives.

Severe Shocks Drive Fed To 'Take the Gloves Off'

This insightful monthly market commentary will help you look beyond the headlines to better understand what is driving the current market trends that could impact your credit union’s investment portfolio.

Jason Haley
By Jason Haley
Best Of March 2020

Based on March traffic (and our editorial instincts), here are the top articles and blogs that appeared on

Rebecca Wessler
By Rebecca Wessler
The State Of Credit Cards At Credit Unions

At year-end, balances, utilization, and credit quality tell the story of cards at cooperatives.

Michael Blackman
By Michael Blackman
An Open Letter To Credit Union Leaders & Directors

Now is the time for credit unions to distinguish themselves by being part of the solution to the challenges our society is facing.

Callahan & Associates
By Callahan & Associates

From first-person success stories to best practices from industry leaders, Callahan's on-demand webinars will inspire change and spark innovation.

On-Demand Webinars

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Never miss out on what's happening on

Click here for a complete listing of articles.

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Consumer Payment Preferences Across Generations

Credit and debit offerings need to appeal to each group where they live, and that’s increasingly digital.



Will COVID-19 Accelerate The Journey Toward Frictionless Payments?

How your credit union can be ready to embrace a brave, new world of frictionless payments.

By Elan Financial Services

Elan Financial Services

Most Popular

Pandemic Response: How 4 Credit Unions Cope With Coronavirus

BECU, Logix, CommunityAmerica, and MSUFCU share insight on their response and how they’re planning for the unknown.

By Marc Rapport
10 Best Practices For Working At Home

Callahan staffers offer this collection of tips from newbies and long-timers when it comes to being workers-in-residence.

Marc Rapport
By Marc Rapport
Social Media Do’s And Don’ts During COVID-19

Even as reality changes by the day, credit unions can provide stability and support to worried members.

Alexandra Gekas
By Alexandra Gekas



The spread of the coronavirus in the United States has created a sense of urgency among many credit unions to review, update, or even create pandemic plans and policies.

To support the industry’s response, Callahan & Associates is offering this FREE* resource center where you can download pandemic-related documents submitted by other credit unions.

We are a collaborative industry and work better together. Please consider adding to this resources center by submitting your relevant documents, too.

Explore Now


*This is a free resource but you will need to be logged into your account to access it. Don’t have an account? Create one here.



Strategic decisions made around three essential elements will prove critical to the future success of the credit union movement.

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