Member One

Contact Information
Member One Federal Credit Union
P.O. Box 12288, Roanoke, VA, 24024 Phone: 540-982-8811 URL:
RTN: 251482833 Fax: 540-982-7534
Branches: 15     View all branch locations
Charter Number: 4035

Performance Profile: (Data as of Mar 2022)
Assets: $1,505,745,633 
Loans: $1,182,457,020 
Investments: $208,823,099 
Capital: $139,427,278 
Members: 142,244 
FTEs: 307 
12 Month Share Growth: 7.40% 
12 Month Loan Growth: 14.25% 
ROA: 1.15% 
Executives: (ROLE | NAME | JOB TITLE)
CEO: Frank Carter  President CEO 
Executive Assistant:    
Head of Finance:    
Head of Operations:    
Head of Lending:    
Head of Marketing:    
Head of HR:    
Head of Technology:    
Head of Investments:    
Head of Risk:    
Head of Compliance:    
Head of Consumer Lending:    
Head of Mortgage Lending:    
Head of Commercial Lending:    
Head of Student Lending:    
Head of Collections:    
Head of Retail Operations:    
Head of Payments:    
Head of Contact Center:    
Head of Business Intelligence:    
Head of Training:    
Board Chair:    
Articles About: Member One
Technology Partners
Collections System:  
Commercial Loan Origination System:  
Bill Payer:  
eSignature Provider:  
Mobile Banking App:  
Online Banking Provider:  
Credit Card Portfolio Manager (3rd Party):  
Credit Card Processor (in-house):  
Debit Card Pin Processor:  
Data Processor: