Contact Information
Pentagon Federal Credit Union
7940 Jones Branch Dr., Mclean, VA, 22102 Phone: 703-838-1000 URL:
RTN: 253176859 Fax: 703-838-1505
Branches: 56  *   View all branch locations
Charter Number: 227

Performance Profile: (Data as of Mar 2020)
Assets: $25,108,795,493 
Loans: $19,913,970,871 
Investments: $3,030,997,005 
Capital: $2,839,575,345 
Members: 1,906,288 
FTEs: 2,549 
12 Month Share Growth: -4.45% 
12 Month Loan Growth: 0.88% 
ROA: 0.54% 
Executives: (ROLE | NAME | JOB TITLE)
CEO: James Schenck  President & CEO 
Executive Assistant:    
Head of Finance:    
Head of Operations:    
Head of Lending:    
Head of Marketing:    
Head of HR:    
Head of Technology:    
Head of Investments:    
Head of Risk:    
Head of Compliance:    
Head of Consumer Lending:    
Head of Mortgage Lending:    
Head of Commercial Lending:    
Head of Student Lending:    
Head of Collections:    
Head of Retail Operations:    
Head of Payments:    
Head of Contact Center:    
Head of Business Intelligence:    
Head of Training:    
Board Chair:    
Articles About: Pentagon
Technology Partners
Data Processor:  
CC Processor:  
Debit Card Signature Processor:  
Debit Card Pin Processor:  
Prepaid Cards:  
Online Banking Provider:  
Personal Financial Management:  
Bill Payer:  
E-Statements Provider:  
Mobile Banking Browser:  
Mobile Banking App:  
Remote Deposit Capture Mobile:  
Consumer Loan Origination Platform:  
Mortgage Origination Platform:  
Private Student Loan Provider:  
Collections System:  
Lending Call Center:  
Credit Card Portfolio Manager (3rd Party):  
Apple Pay:  
Front-end Visualization Tool:  

* The number of branches is not available for the current quarter. The previous quarter's value is used in its place.