The December 2000 NCUA call report asked about home banking usage
for the first time. Over 1,450 credit unions completed information
for the number of home banking users. However not all of the data
appears to be accurate. For example a number of credit unions said
100% of their members used their Internet banking solution.
Looking at the data reported by the largest credit unions generally
provides greater consistency. Listed below are the ten credit unions
over $1billion in assets which report the highest percentage of
member home-banking usage. Three of the top four are with credit
unions serving international organizations and the fourth is a high
tech field of membership.
Several more credit unions on the list have been very active in
seeking out new technology: Patelco and State Employees in Pennsylvania.
Finally Navy FCU reports over 25% of its members now use Internet
home banking, a fact probably in part due to Navy's world wide membership.
The table below is sorted by the highest percentage of members
using home banking. Other columns provide other measures of member
product usage. For complete details of how any credit union completed
this part of the call report, please click through to our cusearch