Improving a System by Concentrating What We Do

To achieve economies of scale, concentrating individual credit unions may not be a good approach. Rather, concentrating what credit unions do might be the better strategy. Concentrating the back offices allows the front offices to be more efficient and friendly. We need to be thinking more of system and working cooperatively to improve the system than of the tribulations of and quick fixes for individual credit unions. Thinking and working on the system will grow the system and make it stronger.




Sept. 1, 2006



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