Sept. 12, 2011


  • I enjoyed the article. It shows what happens when an organization sets a clear, compelling destination; actively aligns its processes and resources; educates people about the journey; engages people through a series of on-going internal conversations; asks them to help--and then recognizes them for taking the actions that build organizational momentum. Nice going Dupaco!
    Jim Cardwell
  • Great article. It's also true that motivated and engaged employees offer the best customer service.
    Steve Brown
  • That is great to see. Empower your employees to empower your members! It's a win, win.
  • What an interesting and successful program! Thanks for the idea!