Jan. 17, 2005


  • We would really love to read a little more information when you cite data like St. Paul Croatian FCU's incredibly low expense ratio. For example, is their low ratio because they don't have to pay rent on their facilities or perhaps they have a very low employee to assets ratio. Also, we'd love to read how credit unions, such as DOCO Regional FCU, have effectively upgraded their "selling efforts with credit, life, and gap insurance". I think we all are trying to do this but the trick is how to get employees to do the cross-selling. Did DOCO Regional utilize incentives and, if so, how much? Using Peer-to-Peer, we can see who the top performers are but how they are doing it is what is important to us. Thanks for listening, Paul Christensen METRO 1 CU