Check out the top 10 leaders in Return of the Member (ROM) for three different peer groups below. ROM measures a credit union's dedication to member service by compiling three categories (Return to Savers, Return to Borrowers and Member Service Usage) and designating a percentile score. Discover more leaders in ROM and its components in Callahan's 2001 1st Quarter Research and Data Report.
Click here for a full explanation of ROM.