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Alix Patterson is a Partner at Callahan & Associates. She is a lifelong credit union member and has over 15 years of professional credit union experience. Alix has a keen ability to see the ‘story’ within the data, and has a firm grasp on the numbers credit unions need to make important decisions. She is talented at pinpointing strategic patterns and applying her data-grounded insights at both micro and macro levels to guide credit unions’ success. Prior to joining Callahan, Alix worked in the Washington, DC, research office of the Tokyo Electric Power Company and spent a year coaching the University of Michigan women’s rowing team. She holds a bachelor’s degree in Japanese and political science from the University of Michigan, a master’s degree in international affairs from the School of Advanced International Studies (SAIS) at Johns Hopkins University in Baltimore, and an MBA with distinction from the University of Oxford SAID Business School in England.
Credit union title changes demonstrate the movement's stance on member service.
Designing products that serve the "predictably irrational” is the new path to putting members first.
It’s time to ask questions and think strategically about how to help this fast-growing segment of the American workforce.
When was the last time your credit union asked members what they want? Bringing them into the conversation is one way to develop a truly member-centric lens.
It's no longer IF, but WHEN. Autonomous cars are coming. Are credit unions ready to respond?
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