Janet Lee

Janet Lee is an industry analyst for Callahan & Associates. She monitors industry performance data to pinpoint general trends and specializes in credit union business models and consumer lending. Janet is a lead contributor to the Graphic Of The Week, a popular recurring blog on CreditUnions.com. She also oversees the production of the annual Callahan Credit Union Directory and makes quarterly contributions to Callahan's state performance reports. Janet earned a Bachelor of Science degree in Foreign Service at Georgetown University in Washington, DC, where she majored in international economics with a concentration in international finance and commerce.

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By Janet Lee | July 18, 2016

Enlisting the support of a third-party service provider can be a major boon for a credit union's member service and bottom line. But determining whether a partner will be a good fit can be a difficult decision to make.

By Janet Lee | Jan. 25, 2016

In what areas of the loan portfolio are credit unions posting particularly stellar performance?

By Janet Lee | Nov. 30, 2015

Why member experience is important (and how to manage complaints when experience falls short).

By Janet Lee | Nov. 20, 2015

Share growth accelerated at credit unions, posting a 2.2 percentage point increase from September 2014.

By Janet Lee | Nov. 4, 2015

Credit unions post double-digit growth in first mortgage, auto, MBL, and student lending.