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Marc Rapport is a senior writer and researcher for the Callahan media team. Marc has journalism degrees from Kent State University and Ohio State University, the latter as a Kiplinger Fellow in Reporting Public Affairs. Marc has been writing about credit unions for more than 20 years and has extensive newspaper, wire service, and print and online magazine experience as a writer and editor.
He lives in Columbia, SC, and can be reached at mrapport@creditunions.com or (202) 223-3920, ext. 504. His Twitter handle is @RapportCallahan.
To take on transformation, Signal Financial makes an old-school move and keeps digital services with IT under one manager.
Chatbots can learn, and these credit unions are infusing their technology with a touch of personality.
Hire smart people and keep the movement in mind. Parting thoughts from Doug Fecher.
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Employees asked, and Horizon FCU made Black Friday a paid holiday. The Pennsylvania cooperative has made other decisions by following its mission, vision, and values, too.
Mike Patterson integrates HR, marketing, and mission at Pennsylvania’s Horizon Federal Credit Union.