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Maya Neuman is an Industry Analyst for Callahan & Associates. As a part of the analyst team, Maya ensures data quality, writes quarterly industry reports, and contributes to creditunions.com as well as Callahan’s many publications. She previously worked at Callahan as an administrative intern before moving over to the analyst team. In addition, Maya worked as an intern at the International Monetary Fund in Washington, DC. Maya earned her bachelor’s degree in finance and international business from The George Washington University.
Credit unions across the country are meeting members where they want to bank, but are digital payment options really that important? The proof is in the performance.
Total assets at credit unions reached a record high of $1.5 trillion at year-end despite a drop in the number of institutions.
U.S. credit unions reported a 169-basis-point decline in the efficiency ratio year-over-year. And that’s a good thing.
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Credit unions increased member value through lending, savings, community support, and more.
Fiserv and Symitar continue to dominate, but a plethora of possibilities present choices to credit unions when it comes time to convert or commit.