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Rebecca Wessler is an editorial consultant and former editor-in-chief for Callahan & Associates. She works with Callahan's team of writers and freelancers in their goal of creating actionable content for web, print, and research reports. Rebecca has more than 15 years of experience covering business and finance, ranging from a local business magazine in Kansas City, MO, to a niche newsletter for Dow Jones. She’s held a senior editorial role at Callahan for more than 10 years and works across the company to ensure the voice of Callahan reflects that of credit unions everywhere.
A Midwest native, Rebecca earned Bachelor of Arts degrees in psychology and sociology and a Master of Arts degree in journalism from the University of Missouri, Columbia. In addition to Missouri and DC, Rebecca has lived in Matamoros, Mexico; La Paz, Bolivia; and Berlin, Germany. Send her an email below or find her on Twitter @CreditUnionsRW.
Retail banks and credit unions were among the first industries to focus on customer experience. These roles demonstrate how any cooperative can improve upon theirs.
Rates alone won’t cut it. To remain relevant today, tomorrow, and for years to come, credit unions must make an impact in the lives of their members and communities. These stories featured in the past month of CreditUnions.com show how.
Celebrate Earth Day with some recycled best practices featured previously on CreditUnions.com.
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AI, chat bots, autonomous programs, and more are improving member service and back-office efficiency.
Past popular loan programs serve as inspiration for a new year of lending.