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Understood Connections is a behavioral insights consultancy. We exist to help our clients smartly leverage behavioral economics (BE), creating positive consumer experiences to drive decision making. Connecting with us means you will understand behavioral economics through our interactive and engaging workshops, be understood as an organization with our deep-dive consulting, and can implement an innovative replication created by our partners at Duke University’s Common Cents Lab. Learn more at www.understoodconnections.com
Every detail in the member experience sends a message about how they should act. Thoughtful tweaks on the credit union’s part can lead to smarter choices from members.