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William Hunt is an industry analyst at Callahan & Associates. William helps credit unions leverage market data to improve their business efficiency and foster member relationships. He also writes for CreditUnions.com and other Callahan publications. William graduated from the University of Virginia with bachelor’s degrees in economics and foreign affairs.
A locked-down economy combined with volatile changes in monetary policy put lenders in a difficult position in the first quarter of 2020, as total revenue growth slowed as sources of income shifted away from interest-driven streams.
Member service is of utmost importance for credit unions, and data from the past decade shows how a growing membership base has acknowledged and affirmed this priority.
A decade of economic expansion created record-low unemployment levels, driving credit union employee compensation to the highest rates on record. Early outcomes from the COVID-19 crisis indicate changes to the status quo.
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First quarter data provides the earliest picture of the COVID-19 crisis on the credit union industry.
Early first quarter data shows the industry balance sheet is changing as credit unions respond to COVID-19.