Yun Ma

Yun Ma is a writer and researcher at Callahan & Associates. She holds a Bachelor of Arts degree in english literature from the University of Chicago and served in a journalism fellowship at Northwestern University. She is interested in topics relating to social media and the confluence of finance and culture. Her work has appeared in Playboy, the Chicago Reader, and Time Out, among others. Born in Fuzhou, China, she has lived in San Francisco, New York, and Chicago. She enjoys The Atlantic, '90s-era R&B, and contemporary fiction.


By Yun Ma | July 8, 2013

A review of some of the most popular payment gamification apps brings commonalties to light.

By Yun Ma | July 8, 2013

Mobile wallets are poised to take over as the dominant form of payment. Here’s what you need to know before that happens.

By Yun Ma | May 20, 2013

In rehabilitating low-credit members, One Nevada Credit Union learned how to manage risk.


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By Yun Ma | May 14, 2013

How is Bank of America trying to improve its customer service ranking? With face time.

By Yun Ma | May 13, 2013

By anticipating the growing needs of an immigrant population, Latino Community Credit Union builds lasting relationships with members.


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