Best Of June 2018

Based on June traffic (and our editorial instincts), here are the top articles and blogs that appeared on CreditUnions.com.

 
 

Based on June traffic (and our editorial instincts), here are the top articles and blogs that appeared on CreditUnions.com.

No. 10: Lessons In Lending: 3 Credit Union Success Stories

Three credit unions share how one-to-one lending has helped them build business and increase engagement with members.

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No. 9: The Search For The ‘Fat Middle’

Kemba’s automated indirect decisioning engine reduces the work load of human underwriters while improving the member experience.

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No. 8: Trigger Words And Complaint Resolution At A Florida Credit Union

In the age of chatbots and virtual assistants, frustrated members respond to a human touch — and ear.

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No. 7: 3 Stories Of Bank Acquisition

As more credit unions opt to expand their operations via bank acquisitions, best practices and solid advice emerge.

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No. 6: Use Data To Act, Not Just Analyze

For Financial Center First FCU, using predictive analytics to inspire action is all in a day’s work.

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No. 5: A History Of Credit Union Auto Lending

How has the credit union auto loan portfolio changed over the past 20 years? Take this interactive infographic on a test drive to learn more.

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No. 4: Is Financial Health ‘A’ Thing Or ‘THE’ Thing?

Two conferences this spring bring to light five ideas that credit unions can use.

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No. 3: 7 Facts About Digital Banking At Credit Unions

Learn about industry delivery channel trends, plus see which states lead the nation in branch numbers and check out credit union leaders across several delivery channel metrics.

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No. 2: A Pop-Up Branch Serves As A Concept Testing Ground

New ideas like a feedback wall, location-specific specials, and iPads loaded with financial literacy apps for youth highlight MSUFCU’s pop-up experiment.

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No. 1: 4 Ways To Turn Data Analytics Into A Credit Union Differentiator

The smart use of data analytics can turn a credit union’s communications strategy from potentially creepy into authentically clever.

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July 2, 2018


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