Which credit union leads the way in accounts per full-time employee?

By Alix Patterson

Another effective measure of a credit unions’ productivity is the accounts per employee ratio, which shows how many loan and share accounts are managed by each full-time employee at a credit union. The higher the ratio, the more productive the credit union is. Credit unions over $20 million in assets reported an average of 974 accounts per full-time employee in June 2013, which is in line with 975 accounts per full-time employee in the previous year.

Local Government ($1.3B, Raleigh, NC) led the nation in accounts per full-time employee, with its 92 employees each serving 5302 accounts on average in the second quarter of 2013. E&A ($278.4M, Port Huron, MI) came in second with 5221 accounts per a full-time employee. Good Samaritan ($24.9M, Sioux Falls, SD) rounded out the top three with 4 employees each managing 5080 accounts over the same period.

LEADERS IN ACCOUNTS PER FULL-TIME EMPLOYEE
Data as of June 30, 2013 for Credit Unions Over $20M in Assets
© Callahan & Associates | www.creditunions.com

	Credit Union	State	Accounts Per FTE	Loan Accounts Per FTE	Share Accounts Per FTE	Number of FTE	Total Assets
1	Local Government	NC	5302	780	4523	92	$1,309,801,489
2	E&A	MI	5221	606	4616	20	$278,406,561
3	Good Samaritan	SD	5080	586	4494	4	$24,907,703
4	eCO educators & Community	AL	4103	192	3910	37	$121,020,993
5	American Spirit	DE	3593	1167	2426	15	$66,476,093
6	B&V	KS	3350	714	2636	2	$65,114,045
7	PEF	OH	3316	696	2621	2	$29,741,742
8	Harrison Police & Firemen's	NJ	3185	550	2635	1	$21,937,691
9	Nephi Western Employees	UT	2995	1009	1986	2	$28,531,702
10	Midwest Carpenters & Millwrights	IN	2966	456	2511	10	$90,532,594